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- Tasks: Support barista and food service, assist with food prep, and maintain cleanliness.
- Company: Join the University of East Anglia's vibrant catering team at The Campus Kitchen.
- Benefits: Enjoy 34 days annual leave, health perks, and access to exclusive discounts.
- Why this job: Be part of a dynamic team delivering exceptional experiences in a lively campus environment.
- Qualifications: No prior experience needed; just bring enthusiasm and a customer-focused attitude.
- Other info: Full-time role during university term time with flexible shifts to fit your schedule.
The predicted salary is between 18600 - 28000 £ per year.
Catering & Hospitality Assistants play a super-important role in the University of East Anglia\’s \’The Campus Kitchen\’ by providing efficient support for barista and food service throughout the day. Working in any of our 14 outlets and the busy hospitality department (but mainly in Unio), you will assist with the preparation and service of food and drinks, delivered catering, keep our outlets clean and tidy, and even assist at a variety of functions and events.
Based in The Hive at the heart of campus, Unio serves our student and staff community as part of the wider Campus Kitchen brand, providing fresh coffee, bubble tea, handmade hot flatbreads, and a selection of croissants and patisserie items throughout the day. As a team member, you\’ll play a vital role in ensuring smooth service, upholding high food standards, and creating a welcoming atmosphere. Whether behind the scenes or interacting with customers, you\’ll be an essential part of delivering exceptional experiences.
You will be able to work hard within a fast-paced environment, consistently demonstrate great customer service, display enthusiasm, and have a willingness to support your colleagues. Previous experience of working in a catering environment with some relevant training or experience is beneficial, but not essential as full training & coaching will be given. Shift patterns will be a mix of weekday and weekend work in Unio, working both daytime and evening shifts to suit the business needs. If you meet all the essential requirements of the person specification, including a love of working in the service industry, it would be great to hear from you.
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.
This full-time, University term time only (30 weeks per year) post is available immediately on an indefinite basis.
- Family and Work-life balance policies including considerable maternity, paternity, shared parental leave and adoption leave.
- Generous pension scheme with life cover for dependants, plus incapacity cover.
- Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
- Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
- Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
- Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.
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Catering and Hospitality Assistant (Catering) employer: University of East Anglia
Contact Detail:
University of East Anglia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering and Hospitality Assistant (Catering)
✨Tip Number 1
Familiarise yourself with the University of East Anglia's catering services and their various outlets. Understanding their menu offerings and service style will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight any previous customer service experience you have, even if it's not directly in catering. Emphasising your ability to work in a fast-paced environment and interact positively with customers can set you apart.
✨Tip Number 3
Show enthusiasm for teamwork and collaboration. Since the role involves supporting colleagues and working at events, demonstrating your willingness to contribute to a positive team atmosphere can be a big plus.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift patterns. The role requires availability for a mix of weekday and weekend shifts, so expressing your adaptability can make you a more attractive candidate.
We think you need these skills to ace Catering and Hospitality Assistant (Catering)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Catering and Hospitality Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: Even if you don't have direct experience in catering, think about any customer service roles or teamwork experiences you've had. Emphasise your enthusiasm and willingness to learn, as well as any transferable skills that would make you a great fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to providing excellent customer service. Mention specific examples of how you've contributed to team success in previous roles, even if they were not in catering.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at University of East Anglia
✨Show Your Customer Service Skills
Since the role focuses heavily on customer interaction, be prepared to discuss your previous experiences in customer service. Highlight any specific situations where you went above and beyond to ensure a positive experience for customers.
✨Demonstrate Team Spirit
This position requires working closely with colleagues. Share examples of how you've successfully collaborated in a team environment. Emphasise your enthusiasm for supporting others and contributing to a smooth service.
✨Prepare for Fast-Paced Scenarios
The catering environment can be hectic, so be ready to discuss how you handle pressure. Think of instances where you managed multiple tasks efficiently and maintained high standards, even during busy periods.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the role and the team. This shows your genuine interest in the position and helps you understand more about the work culture at UEA Catering Services.