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- Tasks: Support weekend outlet operations and supervise front of house teams.
- Company: Join the University of East Anglia's vibrant catering services team.
- Benefits: Enjoy 34 days annual leave, flexible work-life balance, and health perks.
- Why this job: Perfect for those who love hospitality and want a balanced lifestyle.
- Qualifications: Experience in catering roles and good IT skills are essential.
- Other info: Part-time role with no split shifts, available immediately.
The predicted salary is between 24344 - 25733 £ per year.
Salary on appointment will be £24,344 with an annual increment up to £25,733 per annum pro rata.
Enjoy working in the hospitality industry but want a decent work/life balance?
University of East Anglia’s Catering services are seeking a self-motivated Assistant Manager to support our weekend outlet operations, supervising the front of house teams, and providing support to kitchen areas where required.
Currently opening for students, staff and public over the weekends, UEA Catering offers a variety of options for hungry customers from brunch in Ziggy’s or a full lunch meal in Sportscafe, to a quick coffee in Unio, and a counter-service menu in the Modern Life Cafe.
You will be a quick-thinking problem solver with a strong knowledge of catering operations. You’ll be organised and calm in your approach to operational dilemmas, and able to provide your very best support to staff and customer service throughout the day.
Is this role for me?
You will communicate with and motivate front line staff; help to improve sales; offer exceptional customer service; maintain high standards; comply with all food safety requirements; and promote new initiatives.
You will need experience in a catering customer facing role; be an excellent team player; possess good IT skills; and be able to communicate successfully with a variety of staff and customers. Some experience in duty management is ideal however full training will be given.
You will be required to work Saturdays and Sundays, predominantly day shifts, with the potential or opportunity to work other days as the business deems it necessary.
A full UK driving licence is essential (reasonable adjustments will be considered in line with the Equality Act 2010).
If you meet all the essential requirements of the person specification, includinga love of working in the service industryit would be great to hear from you.
For further information about the University of East Anglia’s catering services, please visit https: www.uea.ac.uk/uea-life/campus-life/eat-and-drink.
This part-time (0.4 FTE) role is available immediately on an indefinite basis.
What are the benefits of working for UEA?
- No split shifts
- 34 days annual leaveinclusive of Bank Holidays and University Customary days (pro rata for part-time).
- Family and Work-life balance policiesincluding considerable maternity, paternity, shared parental leave and adoption leave.
- Generouspension schemewith life cover for dependants, plus incapacity cover.
- Health and Wellbeing:discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
- Campus Facilities:Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
- Exclusiveshoppingdiscountsto help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
- Personal Development:unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.
Closing date: 10 August 2025
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.
£24,344 with an annual increment up to £25,733 per annum pro rata.
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Assistant Manager (Part-time, 0.4 FTE) employer: University of East Anglia
Contact Detail:
University of East Anglia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Part-time, 0.4 FTE)
✨Tip Number 1
Familiarise yourself with UEA's catering services by visiting their website. Understanding their offerings and customer base will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Highlight your experience in customer-facing roles when networking. Engage with current employees on platforms like LinkedIn to gain insights and potentially get a referral, which can significantly boost your chances.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams or improved customer service in previous roles. This will showcase your problem-solving skills and ability to motivate staff.
✨Tip Number 4
Make sure to emphasise your flexibility regarding working hours, especially weekends. Being open about your availability can make you a more attractive candidate for this part-time role.
We think you need these skills to ace Assistant Manager (Part-time, 0.4 FTE)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering and customer service. Emphasise any supervisory roles or team management experience, as well as your ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the role. Mention specific examples of how you've motivated teams or improved customer service in previous positions.
Highlight Relevant Skills: In your application, clearly outline your IT skills and any experience with food safety compliance. Mention your problem-solving abilities and how you handle operational challenges effectively.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work at UEA Catering. Discuss your love for the service industry and how you align with their values, particularly regarding work-life balance and team collaboration.
How to prepare for a job interview at University of East Anglia
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for working in the hospitality industry. Share specific experiences that highlight your love for customer service and how you enjoy creating a positive atmosphere for guests.
✨Demonstrate Problem-Solving Skills
Prepare examples of past situations where you successfully resolved issues in a fast-paced environment. This role requires quick thinking, so showcasing your ability to handle operational dilemmas will impress the interviewers.
✨Highlight Teamwork and Communication
As an Assistant Manager, you'll need to motivate and communicate effectively with your team. Be ready to discuss how you've collaborated with others in previous roles and how you can foster a supportive work environment.
✨Familiarise Yourself with UEA Catering Services
Research the various outlets and services offered by UEA Catering. Being knowledgeable about their operations will show your genuine interest in the position and help you answer questions more effectively.
