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- Tasks: Support students and improve engagement through monitoring and collaboration in the Student Hub.
- Company: Join a dynamic Registry Team focused on enhancing student experiences and outcomes.
- Benefits: Competitive salary with progression opportunities and a collaborative work environment.
- Why this job: Make a real impact on student success while developing your skills in a supportive setting.
- Qualifications: Recent graduate or experience in student support; strong communication and tech skills required.
- Other info: Flexibility to work outside normal hours and travel between sites may be needed.
The predicted salary is between 24579 - 25332 £ per year.
£24,579 to £25,332 per annum (For exceptional performers, there is scope for further progression up to £29,132 per annum)
Onsite
This role will be based on site, primarily in the named location.
As a Student Engagement Adviser, you would be part of the wider Registry Team and may focus on Attendance Monitoring, College Registry Operations, Partnerships, Student Records and Awards, International Student Compliance and will work collaboratively in our Student Hub.
We are looking for bright and innovative graduates to fill intern roles; with an eye for detail, you will work on new initiatives and projects with teams across the Registry and assist with core operational activities with the aim to support students and help improve student engagement.
You will have recent experience of higher education, as a recently graduated student and/or have experience in a student support role.
Being digitally focused you will be confident in working with a range of technologies, understand data and the use of technology to gather information and provide analysis. You will also have excellent communication capabilities.
The role will require a high level of adaptability and flexibility, with professionalism, empathy, strong communication skills, sound knowledge of university regulations, processes and student support.
Responsibilities
- Fully engage with the Student Advisor Intern programme within the Registry.
- Engage with and support students within the Student Hub.
- Work closely with Programme teams to identify and intervene with students at risk of disengagement, failure, or non-completion.
- To meet with all students considering withdrawal and/or leave of absence to ensure that students are aware of the options under the academic regulations.
- Collect and compile data from across institutional platforms and systems to enable accurate and timely monitoring of student engagement.
- Record keeping and report writing: Maintain records of interactions with students; Produce data reports and analysis.
- Escalate issues or concerns to the allocated Team Leader/Line Manager.
Experience
- Experience of delivering information, advice, and guidance.
- Experience of working in an administrative role in a service setting.
- Experience of understanding and applying data protection requirements.
- Experience of using data to manage workload.
Skills, knowledge & abilities
- Excellent interpersonal and communication skills.
- Ability to demonstrate tact and diplomacy in dealing with a wide range of contacts.
- Good judgement of situations and people and the ability to respond appropriately.
- Ability to take a professional approach and work on own initiative and as part of a team.
Business requirements
- Able to recognise the need and be willing to work outside of normal hours.
- Willingness and flexibility to travel and work between University and external sites.
How to apply
You can apply by submitting an online application. If you require any assistance, including the provision of any documentation in an alternative format, please contact the Recruitment team at
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Student Engagement Adviser employer: University of Derby
Contact Detail:
University of Derby Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Engagement Adviser
✨Tip Number 1
Familiarize yourself with the specific responsibilities of a Student Engagement Adviser. Understanding the nuances of attendance monitoring and student support will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any relevant experience you have in student support roles or administrative settings. Be prepared to discuss how you've used data to improve student engagement or manage workloads effectively.
✨Tip Number 3
Showcase your communication skills by preparing examples of how you've successfully engaged with students or colleagues in the past. This will be crucial in demonstrating your interpersonal abilities.
✨Tip Number 4
Be ready to discuss your adaptability and flexibility. The role requires working outside normal hours and traveling, so having examples of how you've managed similar situations can set you apart.
We think you need these skills to ace Student Engagement Adviser
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Student Engagement Adviser position. Make sure you understand the responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize any recent experience in higher education or student support roles. Be specific about your contributions and how they relate to the responsibilities outlined in the job description.
Showcase Communication Skills: Since excellent communication capabilities are crucial for this role, provide examples of how you've successfully communicated with students or colleagues in previous positions. This could include instances where you demonstrated empathy and professionalism.
Tailor Your Application: Customize your cover letter to reflect your understanding of the university's values and how you can contribute to improving student engagement. Mention any relevant technologies or data analysis skills that align with the job requirements.
How to prepare for a job interview at University of Derby
✨Show Your Passion for Student Engagement
Make sure to express your enthusiasm for supporting students and improving their engagement. Share any relevant experiences you've had in similar roles or projects that demonstrate your commitment to student success.
✨Highlight Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with diverse groups. Be ready to discuss situations where you demonstrated tact and diplomacy.
✨Demonstrate Your Data Proficiency
Be prepared to talk about your experience with data collection and analysis. Highlight any tools or technologies you've used to manage data and how you've applied this knowledge to improve processes or outcomes.
✨Emphasize Adaptability and Flexibility
This role requires a high level of adaptability. Share examples of how you've successfully navigated changes or challenges in previous roles, showcasing your ability to work both independently and as part of a team.
