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- Tasks: Ensure a safe and welcoming environment for students and visitors at the Buxton Campus.
- Company: Join the University of Derby, a top-rated institution known for excellence in teaching and research.
- Benefits: Enjoy generous leave, wellbeing support, staff discounts, and a flexible working environment.
- Why this job: Be part of a team that shapes student experiences and contributes to campus safety.
- Qualifications: GCSEs in Maths and English, customer service experience, and a clean UK driving licence required.
- Other info: This is an entry-level full-time role with opportunities for personal and professional development.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Security Team Member role at University of Derby. We have one simple promise – to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better. The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.
About the Department
Our Campus Life and Student Living department is responsible for essential services that significantly impact the student experience. Campus Life is all about the various services that enhance the overall student experience, including sports, recreational facilities and community engagement. Our Student Living teams ensure the safety, comfort and compliance of the University's residential estates. Whichever team you become a part of; student experience is our focus!
About the Role
As a Security Team Member at our picturesque Buxton Campus, you will play a vital role in creating a welcoming, secure, and supportive environment for our staff, students, and visitors. You’ll be a trusted point of contact; offering advice, guidance, and reassurance while ensuring the safety and protection of the campus community. Your responsibilities will include responding to incidents, providing visible security presence, and assisting with access and safeguarding matters. You’ll also occasionally support our other University of Derby sites on an 'as and when required basis', contributing to a wider sense of safety across our locations. This is more than a security role, it’s about being approachable, alert, and responsive, making sure everyone feels safe and supported while on campus.
About You
To thrive in this role, you’ll bring a calm, confident, and approachable manner - paired with a strong sense of responsibility and professionalism. We’re looking for someone who:
- Holds GCSEs at grades A–C (or equivalent) in Maths and English
- Has a security-related qualification or is willing to work towards one
- Possesses a full, clean UK driving licence
- Has experience delivering excellent customer service, ideally in a security or public-facing environment
- Is capable of conducting minor investigations and producing clear, accurate written reports
Your ability to remain composed under pressure, communicate effectively, and show empathy will be essential to supporting our campus community.
Generous annual leave entitlement, suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme, access to a variety of staff discounts at high street retailers, discounted onsite gym, Cycle to Work scheme, a flexible working environment, and a commitment to personal and professional development.
Key Contact
For further information and informal enquiries regarding the role, please contact Amer Shams, Head of Security via a.shams@derby.ac.uk. For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via recruitment@derby.ac.uk. The University is unable to sponsor the employment of international workers under the Skilled Worker route for this role; however, applications are welcome from candidates who are able to demonstrate an alternative right to work in the UK.
Security Team Member employer: University of Derby
Contact Detail:
University of Derby Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Team Member
✨Tip Number 1
Familiarise yourself with the University of Derby's values and mission. Understanding their commitment to student experience and community safety will help you align your responses during interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Highlight any previous customer service experience you have, especially in security or public-facing roles. Be prepared to share specific examples of how you've handled challenging situations while maintaining a calm and professional demeanour.
✨Tip Number 3
Demonstrate your willingness to learn by mentioning any security-related qualifications you are pursuing or plan to pursue. This shows your commitment to personal development and aligns with the university's focus on enhancing skills.
✨Tip Number 4
Prepare to discuss your approach to teamwork and communication. As a Security Team Member, you'll need to work closely with others, so sharing examples of successful collaboration will make you stand out as a candidate.
We think you need these skills to ace Security Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Security Team Member position. Tailor your application to highlight how your skills and experiences align with what the University of Derby is looking for.
Highlight Relevant Experience: Emphasise any previous experience in security or customer service roles. Provide specific examples of how you've handled situations that demonstrate your calmness under pressure, communication skills, and ability to support others.
Showcase Qualifications: Mention your GCSEs in Maths and English, and any security-related qualifications you hold or are working towards. This will show your commitment to the role and your readiness to meet the job's requirements.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the University of Derby. Use this opportunity to express your understanding of the importance of creating a safe and welcoming environment for students and staff.
How to prepare for a job interview at University of Derby
✨Show Your Approachability
As a Security Team Member, being approachable is key. During the interview, demonstrate your friendly and open demeanour. Share examples of how you've made others feel welcome in previous roles, as this will highlight your suitability for creating a supportive environment.
✨Emphasise Customer Service Experience
The role requires excellent customer service skills. Be prepared to discuss your past experiences in public-facing roles, especially those related to security or safety. Highlight specific situations where you successfully resolved issues or provided reassurance to others.
✨Demonstrate Composure Under Pressure
The ability to remain calm in stressful situations is crucial. Prepare to share instances where you had to handle emergencies or challenging scenarios. This will showcase your capability to manage incidents effectively while maintaining a professional attitude.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential situations you might face on campus and how you would respond. This preparation will help you articulate your thought process clearly during the interview.
