Graduate Field Analyst

Graduate Field Analyst

Full-Time 32455 - 32455 £ / year (est.) No working from home possible
University of Derby

At a Glance

  • Tasks: Support and maintain University IT and AV systems for teaching and events.
  • Company: Join the University of Derby, a top-rated institution with a modern outlook.
  • Benefits: Competitive salary, career progression, and a supportive work culture.
  • Other info: Collaborative environment with excellent opportunities for skill development.
  • Why this job: Gain hands-on experience in digital services and make a real impact.
  • Qualifications: Recent University of Derby graduate with a relevant degree and interest in AV technologies.

The predicted salary is between 32455 - 32455 £ per year.

£30,577 to £32,455 per annum(for exceptional performers, there is scope for further progression up to £37,323.25 per annum)

Onsite
This role will be based on site, primarily in the named location.

We have one simple promise - to make a positive impact.

Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.

The University of Derby is a modern university with a modern outlook.

Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.

We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 - making it one of the top universities in the country recognised for its outstanding student experience and student outcomes.

Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.

Digital Solutions & Services are responsible for providing the digital platform to enable the best possible service to staff, students and stakeholders across the University and beyond.

We take a collaborative approach to developing strategic goals to provide a diverse range of information technology and business services designed to support learning, teaching and research at the University of Derby.

Digital Solutions & Services are responsible for ensuring that the University’s IT capability is fit for purpose, future focused and able to protect, support and enhance the full breadth of services that will be delivered either on campus or digitally online with contributions across the department.

We aim to assist students, teaching staff, support departments and collaborative partners to ensure we are making an impact on the University’s current and future digital landscape.

Please note, this role is only available to University of Derby Graduates who have graduated within the last 3 years with a relevant degree

The Graduate Field Analyst role will form part of the Second Line team and will be responsible for developing and maintaining University IT and Audio Visual (AV) systems that support the University’s teaching, learning and management functions; driving forward the efficiency, reliability and quality of the systems to maximise value and minimise risk.

The role will be an AV centric position and will primarily encompass support of the front facing AV delivery including support, maintenance, system audits and events support of AV equipment and systems to the University’s students and staff for all aspects of the core university business e. g. teaching, events, business services and research.

You will help ensure all services are running as expected and are maintained to the correct standards.

As part of the Service Delivery function, you will be required to work across the various teams as and when the business requires.

The role will also require cross site working between the Derby sites e. g.

Chesterfield and Derby campuses.

Providing excellent development opportunities and full systems training supported.

This is an exciting opportunity for a recent graduate seeking a career in Digital Services.

You will gain hands-on experience working on real-world projects, supporting the delivery of digital solutions that make a meaningful impact across the organisation.

The role offers valuable insight into a professional digital services environment, helping you develop technical expertise, problem‑solving abilities, and communication skills.

We are seeking a recent University of Derby Graduate with a relevant discipline, who has graduated within the last 3 years and has a strong interest in Audio Visual (AV) technologies and digital services.

The successful candidate will possess a proactive and analytical approach to problem‑solving, with a commitment to delivering operational excellence and outstanding customer service.

You will be confident working both independently and as part of a team, demonstrating professionalism and a willingness to take ownership of tasks and challenges.

As an ambassador for Digital Solutions and Services, you will build and maintain positive working relationships with colleagues, stakeholders, and customers across the wider institution.

You will have excellent communication skills, a collaborative mindset, and a genuine desire to support others.

We are looking for someone who is eager to learn, develop their skills, and gain practical experience in a fast-paced environment.

The ideal candidate will actively seek opportunities to improve processes, enhance efficiencies, and contribute new ideas that support continuous service improvement.

  • Deliver support to University IT systems in accordance with IT strategy, Strategic priorities and Business service requirements.
  • Ensure systems meet regulatory and security standards, working with DS&S teams to strengthen processes.
  • Being a 'team player' and working in a collaborative team environment to deliver complex solutions to multiple internal and external business units.
  • Provide high-quality support to staff and students, manage expectations, and promote a service-focused culture through collaboration and liaison, ensuring high standards and continuous improvement.
  • Support service recovery and improvement of business continuity processes.
  • Initiates and monitors actions to investigate and resolve problems in systems, processes and services.

Determines problem fixes / remedies.

Assists with the implementation of agreed remedies and preventative measures.

  • Assist on prioritising and diagnosis of incidents according to agreed procedures. Investigates causes of incidents and seeks
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Graduate Field Analyst employer: University of Derby

The University of Derby is an excellent employer, offering a dynamic work environment that fosters collaboration and innovation in IT service delivery. With a strong commitment to employee development, you will have access to professional growth opportunities and a generous benefits package, all while contributing to a vibrant academic community dedicated to enhancing user systems and maintaining high security standards.

University of Derby

Contact Details:

University of Derby Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Graduate Field Analyst

Dive into Digital Learning Communities

Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.

Showcase Your Teaching Skills

Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like University of Derby looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!

Utilise University Career Services

If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.

Apply Directly Via Company Websites

When you come across roles like Graduate Field Analyst at University of Derby, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!

We think you need these skills to ace Graduate Field Analyst

Audio Visual (AV) Technologies
Problem-Solving Abilities
Communication Skills
Customer Service
Analytical Approach
Collaboration
Operational Excellence

Some tips for your application 🫡

Show Off Your Passion for Learning:When applying for a role in digital learning and education at University of Derby, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.

Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!

Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.

Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of University of Derby and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!

How to prepare for a job interview at University of Derby

Get Hands-On with Learning Technologies

Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that University of Derby might use. Understanding these will give you an edge and show you’re ready to jump in from day one!

Showcase Your Creativity in Lesson Design

Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at University of Derby.

Brush Up on Educational Trends

Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.

Prepare for Collaborative Scenarios

Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.