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- Tasks: Prepare and serve delicious food while delivering top-notch customer service.
- Company: Join the University of Derby, a modern university with a commitment to excellence.
- Benefits: Enjoy 38 days of annual leave, a local government pension, and wellness support.
- Why this job: Make a positive impact in a vibrant community while enhancing your skills.
- Qualifications: Experience in food production and a passion for customer service.
- Other info: Flexible working hours and opportunities for personal and professional growth.
The predicted salary is between 11 - 13 £ per hour.
We have one simple promise - to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better. The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.
About the College/Department
Our Campus Services teams strive to maintain and enhance the exceptional facilities and services that empower our students and staff to thrive in a safe, welcoming, and inspiring setting for our community. We are looking for a customer-focused Food Service Assistant to join our team at the iconic Devonshire Dome in Buxton.
Role Context
In this role, you will support the Operations Supervisor in the day-to-day delivery of a high-quality food service experience. You will be responsible for the preparation, service, and delivery of food provisions to students and staff, ensuring excellent standards of food safety, presentation, and customer care at all times.
Key Responsibilities
- Preparing and serving food and beverages to a wide range of customers
- Delivering friendly, efficient, and professional customer service
- Maintaining high standards of cleanliness, hygiene, and food safety
- Supporting operational changes and service improvements
- Working collaboratively as part of a positive and inclusive team
Person Specification
To be successful in this post, you will be a reliable and motivated individual with experience working in a food production and customer service environment. You will take pride in delivering excellent customer service and are confident working independently and unsupervised, while maintaining high standards at all times.
Contract and Benefits
Contract: Fixed term position until 26th June 2026; the role is 26 hours per week, term time only. Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata). Local Government Pension Scheme. Holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme. Access to a variety of staff discounts at high street retailers. Discounted onsite gym. Cycle to Work scheme. A flexible working environment. A commitment to personal and professional development.
Working Pattern
The working pattern for this role is as follows, with a 30 minute break each day:
- Monday 8am - 2 pm
- Tuesday - Thursday 8:15am - 2 pm
- Friday 8:15am - 1:30pm
The anticipated interview date is Friday 27th February 2026.
Cafe Food Service Assistant employer: University of Derby
Contact Detail:
University of Derby Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Food Service Assistant
✨Tip Number 1
Get to know the company! Research the University of Derby and its values. When you walk into that interview, show them you understand their commitment to excellence and how you can contribute to their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering a top-notch experience, think of examples from your past where you’ve gone above and beyond for customers. Be ready to share those stories!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows you’re serious about the role and respect the environment you’re applying to work in.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our community right from the start.
We think you need these skills to ace Cafe Food Service Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing excellent customer service. Share any experiences where you went above and beyond to make someone's day better – it really helps us see your enthusiasm!
Highlight Relevant Experience: Make sure to mention any previous roles you've had in food service or customer-facing positions. We want to see how your past experiences can contribute to our team at the Devonshire Dome.
Be Yourself: We’re looking for genuine individuals who can fit into our positive and inclusive team. Don’t be afraid to let your personality shine through in your application – we appreciate authenticity!
Apply Through Our Website: To make things easier for both of us, please apply directly through our website. It’s a straightforward process, and it ensures your application gets to the right place quickly!
How to prepare for a job interview at University of Derby
✨Know Your Stuff
Familiarise yourself with the University of Derby's values and mission. Understand their commitment to quality and customer service, especially in food service. This will help you align your answers with what they’re looking for.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This role is all about making a positive impact, so highlight your ability to do just that!
✨Be Ready to Discuss Food Safety
Since this role involves food preparation and service, brush up on food safety standards and hygiene practices. Be prepared to discuss how you ensure cleanliness and safety in a food service environment. It shows you take the role seriously!
✨Team Player Attitude
The job requires working collaboratively within a team. Think of examples where you’ve successfully worked as part of a team, especially in a fast-paced environment. Emphasise your ability to support operational changes and contribute to service improvements.
