At a Glance
- Tasks: Manage university accommodation allocations and invoicing processes with a proactive approach.
- Company: Join a supportive and student-focused academic community at Bognor Regis Campus.
- Benefits: Enjoy flexible hours, generous holiday allowance, and a range of staff benefits.
- Other info: Be part of a friendly team with excellent training opportunities and career growth.
- Why this job: Make a real impact on student experiences while maintaining a great work-life balance.
- Qualifications: A-level education or equivalent with strong literacy, numeracy, and analytical skills.
The predicted salary is between 28778 - 31236 £ per year.
Salary range: £28,778 to £31,236 pro rata £17,266 to £18,741 per annum
Basis: Part‑time
Package: Generous and supportive benefits package
Department: Residential Services
Part Time: 22.2 hours per week (0.6 fte)
About this role
We are looking to recruit an Accommodation Officer (Allocations) based at the Bognor Regis Campus. You will be responsible for the management of the University accommodation allocation system and invoicing processes, in accordance with current University policy and procedures. A flexible and proactive team member, the Accommodation Officer (Allocations) will manage all Accommodation Office operating processes and procedures in compliance with relevant accommodation legislation and codes of best practice. The post holder will also maintain and annually update all accommodation related literature and promotional material, and work closely with both key internal and external stakeholders.
About you
You will have a good general education to A level or equivalent, with a high standard of literacy, numeracy and attention to detail. You will demonstrate a keen interest in analysis; the post holder will supervise the operation of Accommodation Office Management Information Systems and prepare regular reports on key accommodation activities, including the analysis of trends, setting of targets and publication of performance statistics. As with all staff within the team, the post holder will provide professional and proactive cover across the Accommodation operation, including the Reception functions of the Accommodation Offices, and will work at different sites when required. This may include being available to assist the wider Estate Management team at peak times and key University events (Open Days, Applicant Days, etc).
About the team
You will be joining a highly professional, committed and student‑focused academic community and working within a small, friendly and flexible team, keen to contribute to our student experience while enjoying a good work‑life balance. In addition to your salary we offer a competitive reward package with a range of staff benefits and discounts, including:
- A flexible defined contribution pension scheme via Aviva Master Trust (FlexHE).
- A paid closure period over the Christmas break in addition to our generous holiday allowance, bank holidays and an occupational sickness scheme.
- On‑site gym at our Chichester campus.
- 24/7 Employee Assistance Programme to support our staff.
- Extensive personal and professional training opportunities throughout the year.
- Cycle to work, Season Ticket Loan and Electric Vehicle schemes.
- Bus travel for staff between our Bognor Regis and Chichester campuses and Chichester town centre.
Enquiries are welcomed by Laura Squires, Senior Accommodation Officer.
Closing Date: Thursday 02 July 2026
Interview Date: To be confirmed
You can view further details about the role in the attached job profile. Prior to submitting your job application, kindly ensure you can demonstrate or obtain the necessary right to work in the UK. All new external appointments are employed by Chichester Staff Services Ltd (CSSL). Internal appointments remain with their existing employer. We are committed to equality, diversity and inclusion at every level because we believe a diverse workforce benefits us all. If you require any support with completing your application, please contact the recruitment team.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Officer (Allocations) - Part Time
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like University of Chichester and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at University of Chichester and let us see your personality shine through!
We think you need these skills to ace Accommodation Officer (Allocations) - Part Time
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and University of Chichester.
Get Familiar with Our Brand:Before applying, take some time to learn about University of Chichester and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at University of Chichester
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress University of Chichester.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which University of Chichester will surely appreciate.
