At a Glance
- Tasks: Support students with financial advice and guidance in a busy team environment.
- Company: Join the University of Chester’s Student Services, dedicated to enhancing student experiences.
- Benefits: Enjoy competitive pay, generous leave, and access to fitness facilities and employee support.
- Why this job: Make a real impact on students' lives while developing your skills in a supportive culture.
- Qualifications: Experience in financial support or advice is essential; strong communication skills are a must.
- Other info: Flexible working hours and a diverse, inclusive workplace await you!
The Opportunity
We have an exciting opportunity for a part-time Student Money Adviser (30 hours per week) to join the University of Chester’s Student Services department.
Our ‘Your Money’ Financial Support service provides a central place for information, advice and guidance about key financial areas which can impact a student’s university experience.
As a Student Money Adviser You Will Join a Busy Student Facing Team To Support With a Variety Of Money Related Areas
- Financial Hardship
- Funding
- Money Management skills
- Signposting to internal and external services
You will need to be calm and confident, with strong communication skills, as the support we provide can range from advising on effective money management tools through to more complex issues which require immediate support.
This role would particularly suit you if you are passionate about delivering exceptional service and support, and have experience in:
- Working in a busy financial support environment e.g. financial services, advice and guidance
- Investigating and managing complex enquiries from initial contact through to resolution or referral
The Benefits
We recognise our success depends upon the contribution and dedication of our talented staff. In return, we have a competitive benefits package available, including:
- Competitive rate of pay with annual increments within the grade
- Generous annual leave entitlement
- Access to our flexi scheme
- Excellent staff pension scheme
- Access to continued personal, professional and career development
- Discounted health & fitness facilities on site, including a gym and swimming pool
- Free parking on site
- Access to staff networks, for example, Women’s, Disabled, LGBTQ+, REACH, Parents’, Men’s, Carers and Menopause
- 24/7 Employee Assistance Programme support
- Cycle to Work scheme (subject to eligibility)
- Discounts and employee benefits
- Training on a number of key areas
We encourage applications from a diverse range of applicants.
At this time, we are looking for applicants able to work 30 hours a week based at our Exton Park site in Chester. Working pattern to be discussed at interview.
Closing Date: Midnight on Wednesday 30th July 2025.
Interviews will be held in person our Exton Park site in Chester on W/C 11th August 2025.
Further Details
Job Description (PDF)
Email details to a friend
Apply Online
We encourage applications from a diverse range of applicants.
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Student Money Adviser - 30 hours per week employer: University of Chester
Contact Detail:
University of Chester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Money Adviser - 30 hours per week
✨Tip Number 1
Familiarise yourself with the financial support services offered by the University of Chester. Understanding their specific programmes and resources will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Prepare examples from your past experiences where you've successfully managed complex financial enquiries. This will showcase your problem-solving skills and ability to handle challenging situations effectively.
✨Tip Number 3
Practice your communication skills, especially in explaining financial concepts clearly and concisely. Being able to convey information in an accessible way is crucial for a Student Money Adviser.
✨Tip Number 4
Network with current or former employees of the University’s Student Services department. They can provide valuable insights into the role and the team dynamics, which can be beneficial during your interview.
We think you need these skills to ace Student Money Adviser - 30 hours per week
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Student Money Adviser position. Tailor your application to highlight relevant experience in financial support and communication skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in financial services or advice. Highlight any specific achievements or roles that demonstrate your ability to manage complex enquiries and provide effective support.
Write a Compelling Cover Letter: In your cover letter, express your passion for helping students with financial issues. Provide examples of how you've successfully supported individuals in similar situations and explain why you want to work at the University of Chester.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at University of Chester
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Student Money Adviser. Be prepared to discuss how your skills and experiences align with the specific areas mentioned, such as financial hardship and money management.
✨Showcase Your Communication Skills
As this role requires strong communication skills, think of examples from your past experiences where you effectively communicated complex information. Practice articulating your thoughts clearly and confidently during the interview.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle various scenarios related to financial advice and support. Prepare by thinking through potential situations you might face and how you would approach them, demonstrating your problem-solving abilities.
✨Express Your Passion for Support
Convey your enthusiasm for helping students navigate their financial challenges. Share any relevant experiences that highlight your commitment to providing exceptional service and support, which is crucial for this role.