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- Tasks: Support student engagement and enhance the student experience through various administrative tasks.
- Company: Join the Faculty of Health, Medicine and Society at Chester University.
- Benefits: Enjoy a competitive salary and the chance to work in a vibrant university environment.
- Why this job: Make a real impact on student lives while developing your skills in a supportive culture.
- Qualifications: A Levels or equivalent and experience in an administrative role are essential.
- Other info: This is a full-time, permanent position based on-site at Exton Park, Chester.
The predicted salary is between 25433 - 27344 £ per year.
FACULTY OF HEALTH, MEDICINE AND SOCIETY
STUDENT ENGAGEMENT AND SUPPORT OFFICER
£25,433 – £27,344 PER ANNUM
BASED AT EXTON PARK, CHESTER
FULL TIME
PERMANENT
The Faculty of Health, Medicine and Society is seeking to appoint a Student Engagement and Support Officer. The key duties and responsibilities of the role include;
- Supporting the Student Engagement and Support Senior Officer with the administration of processes, and projects to enhance the student experience within the faculty and wider University.
- Providing administrative support including data inputting, checking and collating missing data, induction activity, in-person and online student enquiries, referrals to central support services, PAT processes, attendance monitoring, Student Voice, student surveys, referrals and sign-posting to Student Services, careers and employability support, monitoring and tracking interaction with specific groups of students, and effective links with Chester Students’ Union.
- The use of Excel to sort and maintain student data on the database systems and ensure accurate management information reporting and analysis.
You will have a good standard of education with at least A Level’s or equivalent and substantial experience of working within an administrative role. You will also have a good understanding of student engagement and student experience initiatives and activities.
This demanding role requires ICT proficiency, including Microsoft Excel, good communication skills and the ability to prioritise workloads and work under pressure to meet deadlines.
This is a student-facing role that requires on-site working.
We encourage applications from a diverse range of applicants.
Further Details
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We encourage applications from a diverse range of applicants.
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Student Engagement and Support Officer employer: University of Chester
Contact Detail:
University of Chester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Engagement and Support Officer
✨Tip Number 1
Familiarise yourself with the key responsibilities of the role. Understanding the specific duties, such as data management and student engagement initiatives, will help you tailor your approach during interviews and discussions.
✨Tip Number 2
Network with current or former Student Engagement and Support Officers if possible. They can provide insights into the role and share their experiences, which can be invaluable when preparing for your application.
✨Tip Number 3
Brush up on your Excel skills, as this role requires proficiency in managing student data. Consider taking a short online course or tutorial to enhance your abilities, which will demonstrate your commitment to the role.
✨Tip Number 4
Prepare examples of how you've successfully engaged with students or improved their experience in previous roles. Being able to discuss these experiences will show your passion for student support and engagement.
We think you need these skills to ace Student Engagement and Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the duties of a Student Engagement and Support Officer.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles or experiences that demonstrate your ability to support student engagement initiatives. Use specific examples to showcase your skills in data management and communication.
Showcase Your Skills: Make sure to mention your proficiency in Microsoft Excel and any other relevant ICT skills. Provide examples of how you've used these skills in past roles to manage data or improve processes.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for enhancing the student experience. Discuss why you are interested in this role and how you can contribute to the Faculty of Health, Medicine and Society.
How to prepare for a job interview at University of Chester
✨Show Your Passion for Student Engagement
Make sure to express your enthusiasm for enhancing the student experience. Share specific examples of how you've previously engaged with students or contributed to initiatives that support their needs.
✨Demonstrate Your Administrative Skills
Be prepared to discuss your experience with administrative tasks, particularly in data management and using Excel. Highlight any relevant projects where you successfully organised and maintained data, as this is crucial for the role.
✨Communicate Clearly and Effectively
Since this role involves a lot of communication with students and staff, practice articulating your thoughts clearly. Use examples from your past experiences to showcase your ability to handle inquiries and provide support.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about situations where you had to prioritise tasks under pressure or manage multiple student enquiries, and be ready to discuss how you handled them.
