At a Glance
- Tasks: Support library operations and assist students and staff in a welcoming environment.
- Company: Join the University of Chester's dynamic Learning and Information Services team.
- Benefits: Permanent position with evening and weekend shifts, fostering work-life balance.
- Other info: Great opportunity to develop customer service skills in a vibrant university setting.
- Why this job: Perfect for book lovers who enjoy helping others and creating a positive atmosphere.
- Qualifications: Friendly attitude and ability to manage borrowing processes effectively.
The predicted salary is between 22000 - 26000 € per year.
The University of Chester is looking for a full-time Customer Services Assistant to join our Learning and Information Services (LIS) team. This role involves supporting library operations, providing assistance to students and staff, and maintaining a welcoming environment.
Ideal candidates should be passionate about books and helping others. The position requires a friendly demeanor and the ability to manage borrowing processes effectively. The role is permanent and includes evening and weekend shifts on a rota basis.
Library Services Assistant — Full-Time, Evenings & Weekends employer: University of Chester
The University of Chester is an excellent employer, offering a supportive and inclusive work culture that values the contributions of every team member. With opportunities for professional development and a commitment to employee well-being, staff can thrive in a dynamic environment dedicated to fostering a love for learning and community engagement. Working in this vibrant academic setting not only allows you to assist students and staff but also to be part of a mission-driven institution that prioritises personal growth and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Library Services Assistant — Full-Time, Evenings & Weekends
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the University of Chester. A friendly chat can give us insider info about the library services team and might even lead to a referral.
✨Tip Number 2
Show your passion for books and helping others in interviews. Share personal stories about how you've assisted others or your love for literature. This will help us connect with the hiring team on a personal level.
✨Tip Number 3
Prepare for common interview questions related to customer service. Think about scenarios where you’ve had to manage difficult situations or provide excellent service. Practising these will help us shine during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources available that can help us stand out from the crowd.
We think you need these skills to ace Library Services Assistant — Full-Time, Evenings & Weekends
Some tips for your application 🫡
Show Your Passion for Books:When writing your application, let us know how much you love books and helping others. Share any experiences you've had that highlight your enthusiasm for library services or customer support.
Be Friendly and Approachable:Since the role requires a friendly demeanour, make sure your application reflects this. Use a warm tone in your writing and don’t hesitate to showcase your interpersonal skills.
Highlight Relevant Experience:If you've worked in customer service or a library before, be sure to mention it! We want to see how your past experiences can contribute to our team and enhance the library environment.
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can consider you for the role!
How to prepare for a job interview at University of Chester
✨Know Your Library Stuff
Familiarise yourself with the library's services and resources. Understand how borrowing processes work and be ready to discuss your favourite books or authors. This shows your passion for the role and helps you connect with the interviewers.
✨Show Off Your People Skills
Since this role involves assisting students and staff, practice demonstrating your friendly demeanour. Think of examples where you've provided excellent customer service or resolved conflicts. Being personable can really set you apart!
✨Be Ready for Shift Questions
As the position includes evening and weekend shifts, be prepared to discuss your availability. Show that you're flexible and willing to adapt to the rota. This will reassure them that you’re committed to the role.
✨Ask Thoughtful Questions
Prepare a few questions about the library's operations or team dynamics. This not only shows your interest in the role but also gives you insight into what it’s like to work there. It’s a win-win!
