At a Glance
- Tasks: Provide security and first aid services while being the friendly face of the university.
- Company: Join a supportive team at a leading university in Chester.
- Benefits: Permanent contract, flexible shifts, and opportunities for personal growth.
- Other info: Diverse environment with a focus on teamwork and community support.
- Why this job: Make a difference by ensuring safety and welcoming everyone to campus.
- Qualifications: NVQ Level 1 or equivalent, with strong communication and customer service skills.
The predicted salary is between 24000 - 28000 £ per year.
The Security and Welcome Team will primarily provide a comprehensive security service across the University estate. As well as ensuring a first-class security service, they are expected to provide first aid, fire incident management and PEEP support across our university.
In addition, the role holder, working either individually or as part of a team, will often be the first point of contact for students, staff, visitors and external stakeholders and will be required to signpost and advise individuals as necessary. The role holder may also be required to support at other University sites, in relation to all aspects of the post.
We are looking for a candidate to join the team who will usually work on rotation across pre-set shift patterns, covering the designated opening times. They will be responsible for providing a security and First Aid service for the whole Campus. The Security team are often the first point of contact for routine enquiries and in emergency situations. Flexibility may be required to cover other shifts and events in the calendar.
You will be educated to NVQ Level 1, or equivalent level qualification, and have previous experience of working in a similar role. You will possess good communication and customer service skills, the ability to use your own initiative, be willing to work as part of a team, and have a flexible attitude to work. A full, clean driving licence is essential.
Hours of work are 36.5 hours per week, working to a pre-arranged shift pattern:
- Shift 1: Monday – Thursday 6.00am – 2.00pm, Friday 6.00am – 1.00pm (less half an hour for lunch each day)
- Shift 2: Monday – Thursday 2.00pm – 10.00pm, Friday 1.00pm – 8.00pm (less half an hour for lunch each day)
We encourage applications from a diverse range of applicants.
Security & Welcome Officer (Sumner House) in Chester employer: University of Chester
At Sumner House, we pride ourselves on fostering a supportive and inclusive work environment where our Security & Welcome Officers play a vital role in ensuring the safety and well-being of our university community. With opportunities for professional development and a commitment to employee growth, we offer a dynamic workplace that values teamwork and flexibility. Join us in Chester, where you can make a meaningful impact while enjoying a comprehensive benefits package and a culture that prioritises collaboration and respect.
StudySmarter Expert Advice🤫
We think this is how you could land Security & Welcome Officer (Sumner House) in Chester
✨Join Security Community Events
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✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like University of Chester. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to University of Chester
Don’t forget to apply for the Security & Welcome Officer (Sumner House) role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining University of Chester.
We think you need these skills to ace Security & Welcome Officer (Sumner House) in Chester
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at University of Chester. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at University of Chester.
How to prepare for a job interview at University of Chester
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at University of Chester.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at University of Chester.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at University of Chester.
