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- Tasks: Support students with disabilities and manage administrative tasks in a dynamic team.
- Company: Join a university committed to inclusivity and student support.
- Benefits: Enjoy flexible working options and a supportive work environment.
- Why this job: Make a real impact on students' lives while developing your skills in a vibrant setting.
- Qualifications: A Levels or equivalent experience, plus strong communication and admin skills required.
- Other info: Knowledge of disability legislation and confidentiality is essential.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking to appoint an Assistant Coordinator to work within our busy Inclusive Support team. You will be required to contribute to developing and maintaining effective and efficient administrative systems and support internal and external disability-related support services.
Duties will include coordinating support for a caseload of students to assisting with broader coordination and delivery of the University\’s internal and external non-medical helper service and responding to customer support queries by telephone, email, or in person, and logging the information in a clear and accurate manner, referring complex support queries to the appropriate professional service.
About you:
We are looking for someone who can demonstrate the ability to communicate effectively, both written and verbal, along with having significant experience of working in an administrative or customer service role. You will also need experience of organising, inputting, and extracting data from a complex computerised student records system.
Knowledge of inclusive practice and disability legislation and policy, along with awareness and understanding of confidentiality are essential for this role.
The postholder will be educated to A Level standard or equivalent, or have equivalent experiential learning
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Assistant Coordinator employer: University of Central Lancashire
Contact Detail:
University of Central Lancashire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Coordinator
✨Tip Number 1
Familiarise yourself with the principles of inclusive practice and disability legislation. Understanding these concepts will not only help you in the role but also demonstrate your commitment to supporting students effectively.
✨Tip Number 2
Brush up on your communication skills, especially in handling customer support queries. Practising how to respond clearly and empathetically can set you apart during any interactions with our team.
✨Tip Number 3
Gain experience with data management systems similar to student records systems. Being able to showcase your ability to organise, input, and extract data efficiently will be a huge plus for this role.
✨Tip Number 4
Network with professionals in the field of disability support services. Engaging with others who have experience in this area can provide valuable insights and potentially lead to recommendations when applying.
We think you need these skills to ace Assistant Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative and customer service experience. Emphasise any roles where you communicated effectively, managed data, or supported individuals with disabilities.
Craft a Strong Cover Letter: In your cover letter, explain why you're passionate about inclusive support. Mention specific examples of how you've contributed to similar roles and how your skills align with the job requirements.
Showcase Relevant Skills: Clearly outline your experience with computerised student records systems. Provide examples of how you've organised, inputted, and extracted data, as this is crucial for the role.
Demonstrate Knowledge of Legislation: Include any knowledge or training you have regarding disability legislation and inclusive practices. This will show that you understand the importance of confidentiality and support services in your application.
How to prepare for a job interview at University of Central Lancashire
✨Showcase Your Communication Skills
Since effective communication is key for the Assistant Coordinator role, be prepared to demonstrate your verbal and written communication skills. You might want to share examples of how you've successfully communicated with students or colleagues in previous roles.
✨Highlight Your Administrative Experience
Make sure to discuss your experience in administrative roles. Provide specific examples of how you've developed or maintained administrative systems, as this will show your capability to handle the responsibilities of the position.
✨Demonstrate Knowledge of Inclusive Practices
Familiarise yourself with inclusive practices and disability legislation. Be ready to discuss how you can apply this knowledge in the role, as it’s essential for supporting students effectively.
✨Prepare for Customer Support Scenarios
Think about potential customer support queries you might encounter in this role. Prepare responses that reflect your problem-solving skills and ability to log information accurately, as this will demonstrate your readiness for the job.
