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- Tasks: Be the go-to person for students and staff, managing queries and supporting estate services.
- Company: Join the University of Central Lancashire, a vibrant hub for education and innovation.
- Benefits: Enjoy a competitive salary, flexible hours, and a supportive work environment.
- Why this job: Gain valuable experience in administration while making a positive impact on campus life.
- Qualifications: GCSEs in English and Maths required; Microsoft qualifications are a plus.
- Other info: Immediate start available; perfect for those looking to kickstart their career.
The predicted salary is between 25000 - 35000 £ per year.
Social network you want to login/join with:
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Client:
University of Central Lancashire
Location:
Lancashire, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
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Job Reference:
4854bc4db8ea
Job Views:
54
Posted:
24.06.2025
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Job Description:
Job Category: Admin & Clerical
Location: Preston Campus, University of Central Lancashire
Hours Per Week: 36.25
Start Date: Immediate start
Start Time: 07:30
End Time: 15:00
Salary: £12.09
This role involves providing first point of contact for students, staff, and visitors, managing Estate Services Helpdesk, reception, Car Parking, and Contractor Management queries using CAFM and Bookings software. Support the Estate Services Teams with administrative tasks and assist in contractor safety management.
Main Duties and Responsibilities include:
- Responding to enquiries via phone, email, and reception, ensuring issues are addressed professionally and promptly.
- Supporting the processing of car park permits, issuing keys, ordering uniforms, and maintaining records.
- Implementing procedures for the effective operation of estate services, assisting with contractor liaison, and project management to ensure timely and budget-compliant delivery.
- Managing parking bookings, maintaining the events master list, and liaising with departments for internal and external events.
- Processing permit requests and managing databases for accurate staff deductions.
- Handling cash and credit transactions, reconciling accounts, and processing invoices.
- Arranging meetings, preparing agendas, and maintaining records.
Work Experience: Supporting large teams, providing customer-focused service, using IT for reports and document management.
Education/Qualifications: GCSEs including English and Maths, or equivalent; Microsoft qualifications preferred.
Skills/Abilities: Strong organizational skills, IT proficiency, excellent communication, flexibility, and ability to work independently and handle challenging situations.
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Administrative Assistant – grade E employer: University of Central Lancashire
Contact Detail:
University of Central Lancashire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant – grade E
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as CAFM and Bookings. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Highlight your customer service experience during any informal conversations or networking opportunities. Being the first point of contact means you'll need to showcase your ability to handle enquiries professionally and efficiently.
✨Tip Number 3
Prepare to discuss your organisational skills in detail. Think of examples where you've successfully managed multiple tasks or projects simultaneously, as this role requires strong multitasking abilities.
✨Tip Number 4
Research the University of Central Lancashire and its estate services. Understanding their values and current projects can help you tailor your approach and show genuine interest during any discussions.
We think you need these skills to ace Administrative Assistant – grade E
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Administrative Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative roles. Emphasise your organisational skills, IT proficiency, and customer service experience, as these are crucial for this position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the University of Central Lancashire. Provide specific examples of how your skills and experiences make you a suitable candidate for managing enquiries and supporting estate services.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for an administrative role.
How to prepare for a job interview at University of Central Lancashire
✨Know the Role Inside Out
Make sure you thoroughly understand the job description and responsibilities. Familiarise yourself with the specific tasks like managing the Estate Services Helpdesk and handling queries, as this will show your genuine interest in the position.
✨Demonstrate Your Customer Service Skills
Since the role involves being the first point of contact for students and staff, prepare examples of how you've successfully handled customer inquiries or complaints in the past. This will highlight your ability to provide excellent service.
✨Showcase Your IT Proficiency
Be ready to discuss your experience with relevant software, especially CAFM and Bookings. If you have Microsoft qualifications, mention them and be prepared to demonstrate your IT skills during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and organisational skills. Think of scenarios where you've had to manage multiple tasks or resolve conflicts, and explain how you approached those situations.
