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- Tasks: Lead the Windows capability in a dynamic team, enhancing managed desktop services.
- Company: Join the University of Cambridge's innovative University Information Services.
- Benefits: Enjoy 41 days of leave, competitive salary, and professional development opportunities.
- Why this job: Make a real impact on digital transformation in education and research.
- Qualifications: Experience in managing endpoint services and leading teams.
- Other info: Flexible working arrangements available in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
University Information Services (UIS) sits at the heart of one of the world's leading universities, delivering the digital infrastructure, platforms and services that underpin teaching, research and administration across the University of Cambridge. The University has a strong ambition to use digital technology to transform how education and research are delivered. UIS plays a central role in this transformation, bringing together specialists in infrastructure, security, development, service design and support to deliver modern, secure and user-focused services at scale.
We are seeking an experienced Senior Endpoint Specialist to lead the Windows capability within the University Managed Desktop service. You will join a collaborative, customer-focused team responsible for delivering secure, reliable and modern managed devices that enable staff and students to work productively wherever they are. This is a senior technical and leadership role. You will line manage a team of Windows specialists, shape the strategic direction of the Windows platform, and work closely with stakeholders across UIS and the wider University to ensure the service aligns with institutional digital goals. You will also act as a subject matter expert, providing Windows platform expertise to support other UIS services and initiatives.
What You Will Do
- Lead the development and continuous improvement of the Windows element of the University Managed Desktop service.
- Line manage, mentor and develop the UMD Windows team, fostering a high-performing and supportive working environment.
- Work closely with stakeholders across the University to ensure the service meets diverse and evolving needs.
- Provide expert Windows and endpoint advice to other UIS services and projects.
- Contribute to the wider endpoint and digital workplace strategy across the University.
This is a permanent, full-time role, normally based at the University's West Cambridge site, with flexible and hybrid working arrangements available.
What You Will Bring
- Proven line management or supervisory experience.
- Significant experience delivering managed endpoint services at scale, ideally using cloud-based technologies such as Microsoft Intune.
- A track record of developing and evolving IT services in collaboration with multiple stakeholders.
- The ability to work effectively in a complex organisation with diverse requirements and priorities.
What We Offer
- A rewarding and supportive working environment, including:
- A competitive salary with automatic service-related progression and annual cost-of-living increases.
- A generous annual leave allowance of 41 days per year, including bank holidays.
- A pension scheme with attractive employer contributions.
- Access to a wide range of staff benefits, including shopping and travel discounts through the Cambens scheme.
- Opportunities for professional development and career progression within a large and respected IT organisation.
Once an offer of employment has been accepted, the successful candidate will be required to undergo a security check. The University actively supports equality, diversity and inclusion and encourages applications from all sections of society. The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
Senior Endpoint Specialist in Cambridge employer: University of Cambridge
Contact Detail:
University of Cambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Endpoint Specialist in Cambridge
✨Tip Number 1
Network like a pro! Reach out to current employees at the University of Cambridge or in similar roles. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the latest trends in endpoint management and cloud technologies. Show us you’re not just a tech whiz but also passionate about how these tools can transform education.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you’ve successfully managed teams and projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at UIS.
We think you need these skills to ace Senior Endpoint Specialist in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Endpoint Specialist role. Highlight your line management experience and any work with managed endpoint services, especially using cloud technologies like Microsoft Intune.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with UIS's mission to transform education through digital technology. Be genuine and let your personality come through.
Showcase Your Leadership Skills: Since this is a senior role, emphasise your leadership experience. Share examples of how you've mentored teams or led projects, and how you foster a high-performing environment. We want to see your ability to inspire and guide others!
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about UIS and what we stand for.
How to prepare for a job interview at University of Cambridge
✨Know Your Windows Inside Out
As a Senior Endpoint Specialist, you'll need to showcase your expertise in Windows management. Brush up on the latest features of Microsoft Intune and be ready to discuss how you've implemented cloud-based technologies in previous roles. This will demonstrate your technical prowess and alignment with the job requirements.
✨Showcase Your Leadership Skills
Since this role involves line management, prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced, how you mentored your team, and the outcomes of your leadership. This will help illustrate your ability to foster a high-performing environment.
✨Understand Stakeholder Needs
The role requires collaboration with various stakeholders across the University. Be prepared to discuss how you've previously worked with diverse teams to meet evolving needs. Highlight any successful projects where you balanced multiple priorities and delivered results that aligned with organisational goals.
✨Emphasise Continuous Improvement
The job focuses on developing and improving managed endpoint services. Come equipped with ideas on how you would approach continuous improvement in this area. Share examples from your past experiences where you've driven change or enhanced service delivery, showing your proactive mindset.
