The University of Cambridge is seeking an MCMS User Support Specialist to join a small team responsible for the Mouse Colony Management System (MCMS), delivered as SaaS to academic and commercial users.
You will coordinate the helpdesk queue, investigate and resolve account and data issues (with SQL queries), create user training materials, and contribute to software testing to support high‑quality releases.
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MCMS User Support & Training Specialist in Cambridge employer: University of Cambridge
The University of Cambridge offers a dynamic and collaborative work environment, particularly within the Department of Oncology, where you will play a pivotal role in advancing cancer research. With a strong emphasis on employee growth, you will have access to professional development opportunities and the chance to work alongside leading experts in the field. The university's commitment to innovation and excellence ensures that your contributions will have a meaningful impact on clinical care and research outcomes.