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- Tasks: Lead a team to enhance operations and provide top-notch support in the Reading Room.
- Company: Prestigious educational institution committed to equality and diversity.
- Benefits: Generous leave, professional development, and a supportive work environment.
- Why this job: Make a difference by guiding students and academics in a vibrant learning space.
- Qualifications: Leadership skills and a passion for customer service in an educational setting.
- Other info: Join a dynamic team dedicated to fostering a diverse community.
The predicted salary is between 36000 - 60000 £ per year.
A prestigious educational institution is seeking a Research And Information Services Team Leader to manage and improve day-to-day operations in the Reading Room. You will be responsible for guiding academics, students, and visitors, ensuring high standards of customer service while leading a team of staff.
This role offers generous leave, professional development opportunities, and a supportive environment dedicated to fostering equality and diversity.
Lead, Research & Information Services in Cambridge employer: University of Cambridge
Contact Detail:
University of Cambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead, Research & Information Services in Cambridge
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the institution on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the institution's values and recent projects. We want to show that we’re not just a good fit for the role, but also for their culture.
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. We need to be confident and articulate about our experience in leading teams and providing excellent customer service.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role.
We think you need these skills to ace Lead, Research & Information Services in Cambridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Lead, Research & Information Services role. Highlight your experience in managing teams and improving operations, as well as your commitment to customer service.
Showcase Your Leadership Skills: We want to see how you've led teams in the past! Share specific examples of how you've guided staff and improved service standards. This will help us understand your leadership style and how it fits with our values.
Emphasise Your Commitment to Diversity: Since we’re dedicated to fostering equality and diversity, it’s important to mention any relevant experiences or initiatives you’ve been part of. Show us how you can contribute to a supportive environment for everyone.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at University of Cambridge
✨Know Your Stuff
Make sure you’re well-versed in the latest trends and best practices in research and information services. Brush up on your knowledge about customer service standards, especially in an educational setting, as this will show your commitment to excellence.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you improved operations or enhanced customer service. This will demonstrate your capability to manage and inspire a team effectively.
✨Understand the Institution's Values
Familiarise yourself with the institution’s mission and values, particularly around equality and diversity. Be ready to discuss how you can contribute to fostering these values within the Reading Room and beyond.
✨Ask Thoughtful Questions
Prepare insightful questions that reflect your interest in the role and the institution. Inquire about their current challenges in the Reading Room or how they measure success in customer service. This shows you’re proactive and genuinely interested in making a positive impact.
