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- Tasks: Provide IT support and collaborate with teams to enhance tech services.
- Company: Join the University of Cambridge's dynamic Faculty of Mathematics.
- Benefits: Gain valuable experience, training, and flexible working arrangements.
- Why this job: Kickstart your IT career while making a difference in a supportive environment.
- Qualifications: Strong customer service skills and basic IT knowledge preferred.
- Other info: Opportunities for growth and development in a collaborative team.
The predicted salary is between 30000 - 42000 £ per year.
The Faculty of Mathematics is seeking to appoint an IT Technician to provide IT support services to the Faculty. The IT Technician provides a range of professional support services to staff across the Department of Applied Mathematics and Theoretical Physics (DAMTP) and the Department of Pure Mathematics and Mathematical Statistics (DPMMS). The Departments collectively employ just over 100 academic staff, more than 110 research staff, nearly 90 professional services staff, and additionally provides support to our student community.
Responsibilities
- Be the first point of contact for IT support in all aspects of computing and Audio Visual (AV).
- Provide IT support services to staff across DAMTP and DPMMS.
- Collaborate with the IT team to deliver professional support services and contribute to the success of the IT department.
Qualifications and skills
- Strong customer service skills and interpersonal abilities; able to work well in a team.
- An understanding of a range of computer systems, including Windows and Networking, would be beneficial.
- The role would suit someone already working in IT.
- Understanding of the University of Cambridge and University systems would be beneficial but is not essential.
- Full training will be provided to help you learn and grow in the role.
Development and working arrangements
This role offers opportunities to develop IT and customer service skills while contributing to the IT team. We encourage team members to develop relevant skills through training in agreement with the line manager. Applications are welcome from internal candidates for secondment, and from those seeking part-time or other flexible working arrangements.
Application process and contact
Click the 'Apply' button to register an account with our recruitment system and apply online. For informal discussions about the role, please contact Deborah Finucane, Helpdesk Manager, at HelpdeskManager@maths.cam.ac.uk. For queries regarding the application process, please email LE48611@maths.cam.ac.uk. The full contact details for two referees (one should be your current or most recent line manager, including email) should be included on your application. Please quote reference LE48611 on your application and in any correspondence about this vacancy.
Timeline and eligibility
The closing date for applications is 22 February 2026. Interviews are expected to take place during the week commencing 09 March 2026. This position is available either as a fixed-term appointment for 1 year or as a secondment opportunity.
Additional information
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society. The University has a responsibility to ensure that all employees are eligible to live and work in the UK. The University is unable to issue sponsorship under the Skilled Worker Visa route for this role as it does not meet the minimum skill and/or salary requirements.
IT Technician (Fixed Term/ Secondment) in Cambridge employer: University of Cambridge
Contact Detail:
University of Cambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician (Fixed Term/ Secondment) in Cambridge
✨Tip Number 1
Network like a pro! Reach out to current IT staff or alumni from the University of Cambridge. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Show off your skills! Prepare a mini portfolio or a list of projects you've worked on. This will help you stand out during interviews and show that you're ready to contribute.
✨Tip Number 3
Practice makes perfect! Get comfortable with common IT support scenarios. Role-playing with a friend can help you nail those tricky questions during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace IT Technician (Fixed Term/ Secondment) in Cambridge
Some tips for your application 🫡
Show Your IT Skills: Make sure to highlight any relevant IT skills you have in your application. Whether it's experience with Windows, networking, or AV systems, we want to see how you can contribute to our team!
Customer Service Matters: Since this role involves a lot of interaction with staff and students, emphasise your customer service skills. Share examples of how you've helped others in the past – it’ll show us you’re a great fit for the team!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role. Mention how your experiences align with the responsibilities listed in the job description.
Apply Through Our Website: Remember to apply through our website by clicking the 'Apply' button. It’s the easiest way for us to receive your application and keep everything organised!
How to prepare for a job interview at University of Cambridge
✨Know Your Tech
Brush up on your knowledge of computer systems, especially Windows and networking. Be ready to discuss your experience with these technologies and how you've used them in previous roles. This will show that you’re not just a techie but someone who understands the specific needs of the departments you'll be supporting.
✨Customer Service is Key
Since this role involves a lot of interaction with staff and students, highlight your customer service skills. Think of examples where you've successfully resolved issues or provided support. This will demonstrate your ability to communicate effectively and work well in a team.
✨Research the University
Familiarise yourself with the University of Cambridge and its systems. Even if you don’t have direct experience, showing that you’ve done your homework will impress the interviewers. It shows your enthusiasm for the role and your commitment to understanding the environment you'll be working in.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the IT team's current projects or how they measure success in the role. Asking questions not only shows your interest but also helps you gauge if the position is the right fit for you.
