Cambridge Judge Business School is seeking a Service Desk Analyst to provide first-line IT support to staff and students. The role is customer facing, requiring solid knowledge of computing systems and strong troubleshooting abilities.
You will handle deskside and remote support, take ownership of tickets, and work on a rota that includes weekend coverage to support teaching delivery. Hybrid working is supported with on-site and remote tasks.
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Hybrid Service Desk Technician | Customer-Facing IT Support in Cambridge employer: University of Cambridge
The University of Cambridge offers a dynamic and collaborative work environment, particularly within the Department of Oncology, where you will play a pivotal role in advancing cancer research. With a strong emphasis on employee growth, you will have access to professional development opportunities and the chance to work alongside leading experts in the field. The university's commitment to innovation and excellence ensures that your contributions will have a meaningful impact on clinical care and research outcomes.