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- Tasks: Lead IT systems and services, manage strategic projects, and mentor a dynamic team.
- Company: Join Cambridge Judge Business School, a top institution known for innovation and real-world impact.
- Benefits: Enjoy a competitive salary, professional development opportunities, and a vibrant work culture.
- Why this job: Be part of a transformative educational environment and drive impactful digital strategies.
- Qualifications: Proven IT management experience, strong technical skills, and excellent communication abilities required.
- Other info: Interviews scheduled for June 2025; applications encouraged from diverse backgrounds.
The predicted salary is between 46735 - 59139 £ per year.
Cambridge Judge Business School (CJBS) is a world-renowned centre of excellence within the University of Cambridge, known for leveraging the power of academia to achieve real-world impact. Located in the heart of Europe's most successful technology cluster, CJBS has built a global reputation for rigorous thinking, innovation, and transformative education since its founding in 1990. We are seeking a dynamic IT Systems and Services Manager to lead the development and delivery of our digital environment, supporting research, teaching, learning, and operational excellence.
The role: Reporting to the IT Director, you will play a key strategic and operational leadership role in delivering the School's IT vision. You will lead a multidisciplinary team of IT professionals across systems, networks, AV, and service desk functions, ensuring the provision of robust, secure, and user-focused services. As Deputy to the IT Director, you will help shape and manage IT infrastructure, drive innovation, and support the successful delivery of departmental goals.
Your responsibilities will include:
- Leading the development, delivery, and continuous improvement of IT systems and services across the School.
- Managing strategic IT projects with real business impact, ensuring timely delivery and stakeholder alignment.
- Acting as a key advisor to the IT Director and other senior leaders on digital strategy.
- Ensuring high levels of service availability, data integrity, and user support across a hybrid infrastructure (including cloud services, AV, and bespoke business applications).
- Motivating and mentoring a team in a complex, fast-paced academic environment.
About you: We are looking for a ‘hands-on’ leader who combines technical knowledge with strong interpersonal skills. You will bring:
- Proven experience in IT management, ideally within Higher Education.
- Demonstrated success in leading strategic IT initiatives and managing high-performing teams.
- Technical knowledge across key areas including Windows/Mac environments, Microsoft 365, Azure cloud services, network management, AV systems, and virtualisation.
- Excellent communication and stakeholder management skills, with the ability to influence and build trust at all levels.
- A degree/postgraduate qualification or equivalent experience (Level 7).
We anticipate that interviews will be held in the week commencing 16 June 2025. The advertised salary range reflects the full progression within the grade. Your starting salary will be determined based on how your skills and experience align with the requirements of the role. To apply online for this vacancy and to view further information about the role, please visit our website. For an informal discussion about the role, please contact our HR team. Please quote reference NS45912 on your application and in any correspondence about this vacancy. The University actively supports equality, diversity and inclusion and encourages applications from all sections of society. The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
IT Systems and Services Manager employer: UNIVERSITY OF CAMBRIDGE-4
Contact Detail:
UNIVERSITY OF CAMBRIDGE-4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems and Services Manager
✨Tip Number 1
Familiarise yourself with the latest trends in IT management, especially within higher education. Understanding how technology is shaping academic environments will help you speak confidently about your vision for CJBS's digital landscape.
✨Tip Number 2
Network with professionals in the field by attending relevant conferences or webinars. Engaging with others who have experience in IT systems and services can provide valuable insights and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of strategic IT projects you've led in the past. Highlighting your ability to manage high-performing teams and deliver impactful results will demonstrate your suitability for the role.
✨Tip Number 4
Showcase your interpersonal skills during any discussions or interviews. Being able to communicate effectively and build trust with stakeholders is crucial for this role, so be ready to share how you've successfully influenced others in previous positions.
We think you need these skills to ace IT Systems and Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT management, particularly within higher education. Emphasise your leadership roles and any strategic IT initiatives you've successfully led.
Craft a Compelling Cover Letter: Write a cover letter that showcases your technical knowledge and interpersonal skills. Mention specific examples of how you've motivated teams and managed IT projects with real business impact.
Highlight Relevant Qualifications: Clearly state your degree or postgraduate qualifications, as well as any equivalent experience. This is crucial for demonstrating that you meet the educational requirements for the role.
Prepare for the Interview: Anticipate questions related to your experience with Windows/Mac environments, Microsoft 365, Azure cloud services, and network management. Be ready to discuss how you would approach leading a multidisciplinary team in a fast-paced academic environment.
How to prepare for a job interview at UNIVERSITY OF CAMBRIDGE-4
✨Showcase Your Technical Expertise
As an IT Systems and Services Manager, it's crucial to demonstrate your technical knowledge during the interview. Be prepared to discuss your experience with Windows/Mac environments, Microsoft 365, Azure cloud services, and network management. Highlight specific projects where you successfully implemented these technologies.
✨Emphasise Leadership Skills
This role requires strong leadership abilities. Share examples of how you've motivated and mentored teams in previous positions. Discuss your approach to managing high-performing teams and how you foster a collaborative environment, especially in a fast-paced academic setting.
✨Prepare for Strategic Discussions
Expect questions about your experience with strategic IT initiatives. Be ready to discuss how you've aligned IT projects with business goals and the impact of those projects. This will show your ability to act as a key advisor to senior leaders on digital strategy.
✨Demonstrate Excellent Communication Skills
Strong communication is vital for this role. Prepare to discuss how you've built trust and influenced stakeholders at various levels. Use examples that showcase your ability to convey complex technical information in an accessible way, ensuring everyone is on the same page.
