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- Tasks: Lead a team to enhance Dynamics 365 and Power Apps for the University.
- Company: Join a forward-thinking University IT Services team.
- Benefits: Open-ended contract, Monday to Friday work pattern, and professional growth opportunities.
- Other info: Engage with stakeholders and vendors while promoting modern digital practices.
- Why this job: Shape the future of digital services in a dynamic educational environment.
- Qualifications: Experience with Microsoft Dynamics 365, Power Apps, and IT service delivery.
The predicted salary is between 55000 - 65000 £ per year.
This role leads the Dynamics 365 and Power Apps team within IT Services, responsible for the operational delivery, development and continuous improvement of the University's CRM and low-code platforms. The post-holder will manage a team of specialist engineers, working closely with colleagues across IT Services and the wider University to ensure Dynamics 365 and Power Platform services are secure, reliable, well-governed and aligned to institutional needs. The role plays a key part in shaping service roadmaps, overseeing vendor and supplier relationships, and ensuring services support the University's strategic priorities.
What will you be doing?
- Provide technical and people leadership for the Dynamics 365 and Power Apps service area, ensuring high-quality service delivery and a positive stakeholder experience.
- Line managing and leading a team of Dynamics 365 and Power Apps engineers, supporting their development and performance.
- Taking ownership of the operational management of CRM and Power Platform services, in line with ITIL best practice.
- Overseeing service performance, incident response, change and continuous improvement activities.
- Ensuring platforms and solutions are compliant with security, architectural and governance standards.
- Working with stakeholders across the University to understand requirements and translate these into sustainable services and roadmaps.
- Managing relationships with suppliers and vendors to ensure effective delivery and value for money.
- Leading or contributing to small projects and enhancement initiatives, including delivery planning, risk management and quality assurance.
- Maintaining accurate service documentation, standards and operating procedures.
- Actively promoting modern digital practices and keeping the service aligned with evolving Microsoft technologies.
You should apply if
You have strong technical experience in Microsoft Dynamics 365 and Power Apps and are motivated to contribute to the delivery and improvement of enterprise CRM and low-code services within a large, complex organisation.
You'll be a good fit if you can demonstrate:
- Hands-on experience with Microsoft Dynamics 365, including implementation, configuration and change.
- Experience working with Power Apps and Power Platform governance.
- A solid understanding of CRM security models.
- Experience of IT service delivery, ideally aligned to ITIL practices.
- Experience working collaboratively within technical teams, with previous leadership or supervisory experience being desirable but not essential.
- Confidence engaging with stakeholders, suppliers and third-party vendors.
- Experience of Agile delivery approaches, particularly Scrum.
Additional information
- Contract type: Open-ended
- Work pattern: Monday - Friday. 1 FTE. The role holder may be required to perform on-call/standby duties in the course of performing the role.
- Grade: K
- School/Unit: IT Services
This advert will close at 23:59 UK time on Monday 25th May.
For informal queries please contact: Kris Edney - Kris.Edney@bristol.ac.uk - +44 117 455 5796
Our strategy and mission: We recently launched our strategy to 2030 tying together our mission, vision and values.
Team Manager D365 and Power Apps in West Bromwich employer: University of Bristol
Contact Detail:
University of Bristol Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager D365 and Power Apps in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Dynamics 365 and Power Apps. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects with Dynamics 365 and Power Apps. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to CRM and low-code platforms. We recommend practising your responses with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Team Manager D365 and Power Apps in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Team Manager role. Highlight your experience with Dynamics 365 and Power Apps, and don’t forget to showcase any leadership roles you've had. We want to see how you can lead our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. We love seeing enthusiasm and a clear understanding of what we do at StudySmarter.
Showcase Your Technical Skills: Be specific about your technical experience with Microsoft Dynamics 365 and Power Apps. Include examples of projects you've worked on and how you've contributed to service delivery. We’re looking for someone who can hit the ground running!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the StudySmarter family!
How to prepare for a job interview at University of Bristol
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 and Power Apps. Be ready to discuss specific projects you've worked on, including any challenges you faced and how you overcame them. This will show your hands-on experience and technical expertise.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to talk about your leadership style. Share examples of how you've supported team development and performance in the past. Highlight any experience you have with IT service delivery and how you’ve fostered collaboration within technical teams.
✨Understand the Bigger Picture
Familiarise yourself with the University’s strategic priorities and how the Dynamics 365 and Power Platform services align with them. This will demonstrate your ability to think strategically and understand stakeholder needs, which is crucial for this role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the team dynamics, ongoing projects, or future goals for the CRM and Power Platform services. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.