Sales & Customer Success Assistant — Books & Journals

Sales & Customer Success Assistant — Books & Journals

Full-Time 25000 - 32000 £ / year (est.) No working from home possible
University of Bristol

At a Glance

  • Tasks: Support sales campaigns and provide top-notch customer service for books and journals.
  • Company: Join Bristol University Press, a leading academic publisher with a vibrant team.
  • Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
  • Other info: Perfect opportunity for students looking to kickstart their career in publishing.
  • Why this job: Be the voice of our brand and make a difference in the academic community.
  • Qualifications: Enthusiasm for customer service and strong communication skills are essential.

The predicted salary is between 25000 - 32000 £ per year.

Bristol University Press is seeking an enthusiastic Sales and Customer Services Assistant to provide sales and customer support to the Books and Journals Division.

The role will assist in delivering institutional sales campaigns and market research.

You will be the first point of contact for queries from institutions, libraries and authors, and will support the sales team with ongoing customer service queries while updating FAQs and user guides.

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Sales & Customer Success Assistant — Books & Journals employer: University of Bristol

Join our award-winning university health service as a Nurse Practitioner, where you will be part of a close-knit and supportive primary care team dedicated to the well-being of our diverse student population. Enjoy a collaborative work culture that fosters professional growth, with opportunities to engage in evidence-based patient care in a beautiful, purpose-built practice. We value your expertise and enthusiasm for working with young people, offering a fulfilling environment that prioritises both personal and professional development.

University of Bristol

Contact Details:

University of Bristol Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sales & Customer Success Assistant — Books & Journals

Leverage Your Network

In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!

Show Your Skills Through Real-World Results

When targeting a full-time role like Sales & Customer Success Assistant — Books & Journals at University of Bristol, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!

Engage with Sales Communities

Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.

Direct Applications Matter

While we all know the online application route, consider sending direct applications to companies you admire, including University of Bristol. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales & Customer Success Assistant — Books & Journals. Sometimes, a personal touch can grab attention faster than a generic application!

We think you need these skills to ace Sales & Customer Success Assistant — Books & Journals

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Customer Service
Time Management
Teamwork

Some tips for your application 🫡

Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!

Tailor Your Message for University of Bristol:When writing your cover letter, make sure to tailor your message specifically for University of Bristol. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!

Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!

Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!

How to prepare for a job interview at University of Bristol

Know Your Sales Methodologies

Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show University of Bristol that you understand the role and can hit the ground running in the sales game.

Demonstrate Your Deal-Making Skills

Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show University of Bristol that you’re not just about numbers but also about building lasting connections in business development.

Prepare for Role-Play Scenarios

In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!

Align Your Goals with the Company’s Vision

Take a moment to reflect on how your career ambitions align with University of Bristol’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.