HR Caseworker

HR Caseworker

Full-Time 30000 - 40000 £ / year (est.) No home office possible
University of Bristol

At a Glance

  • Tasks: Manage diverse employee relations cases and support managers with expert guidance.
  • Company: Join a leading University committed to fair and inclusive practices.
  • Benefits: Enjoy 40 days of annual leave, flexible hours, and a supportive work environment.
  • Other info: Part-time roles available until July 2027 with opportunities for professional growth.
  • Why this job: Make a real impact on colleagues' working lives and promote a positive culture.
  • Qualifications: Experience in employee relations and strong communication skills are essential.

The predicted salary is between 30000 - 40000 £ per year.

We’re looking for two experienced and proactive HR Caseworkers (Employee Relations) to join our HR team and play a pivotal role in supporting fair, consistent, and people‑centred decision making across the University.

In this specialist role, you will manage a diverse and often complex portfolio of ER cases ranging from ill health and performance to grievance, conduct, attendance, and pay-related matters. Acting as a trusted expert, you’ll support managers to navigate challenging people issues with confidence, clarity, and compassion.

Both roles are part time until 31st July 2027, and we will consider applications from those willing to work between 0.6 FTE and 0.8 FTE (21 – 28 hours per week). As these roles have fixed funding, we're seeking candidates who can quickly adapt and deliver results in a fast-paced environment.

What will you be doing?

  • You will manage a diverse portfolio of employee relations cases, acting as a trusted expert and main contact for managers and colleagues.
  • Your work will cover a wide range of employee relations issues, ensuring fair, timely, and legally compliant resolutions.
  • You will apply HR policies consistently, maintain accurate case records in the case management system, and uphold GDPR standards.
  • Through coaching, guidance, and support for investigations, you will help managers build confidence in handling people matters and making well‑reasoned decisions.
  • You will draft high‑quality case documentation, stay up to date with employment law and ER best practice, and develop strong relationships with stakeholders and Trade Union representatives while promoting equality, diversity, and inclusion throughout your work.

You should apply if

  • You will bring strong experience in employee relations and a passion for enabling managers to succeed.
  • You’ll be confident advising on sensitive and complex cases, with excellent judgement, communication skills, and a people‑first mindset.
  • You’ll be comfortable working autonomously, balancing multiple cases, and building trusted relationships across a wide range of stakeholders.
  • Exceptional written and verbal communication skills are essential, with the ability to convey complex information clearly and confidently to a range of stakeholders.

This is an opportunity to use your ER expertise to make a meaningful difference—improving the working lives of colleagues and supporting a positive, inclusive culture across the University.

In return, the University offers 40 days of annual leave per year.

HR Caseworker employer: University of Bristol

The University is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With generous benefits such as 40 days of annual leave and flexible part-time working options, employees can achieve a healthy work-life balance while making a meaningful impact in the field of HR. Join us to be part of a dynamic team dedicated to fostering a positive environment for all staff and students.
University of Bristol

Contact Detail:

University of Bristol Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land HR Caseworker

✨Tip Number 1

Network like a pro! Reach out to your connections in HR or related fields. A friendly chat can lead to insider info about job openings or even a referral. Don’t be shy—people love to help!

✨Tip Number 2

Prepare for interviews by practising common HR scenarios. Think about how you’d handle complex cases and be ready to share your thought process. We want to see your expertise shine through!

✨Tip Number 3

Showcase your people skills! During interviews, highlight your ability to build relationships and support managers. Use examples that demonstrate your compassion and clarity in handling sensitive issues.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.

We think you need these skills to ace HR Caseworker

Employee Relations
Case Management
HR Policy Application
GDPR Compliance
Coaching and Guidance
Investigation Support
Employment Law Knowledge
Stakeholder Relationship Management
Trade Union Engagement
Communication Skills
Judgement
Autonomy
Multi-Tasking
Equality, Diversity, and Inclusion Advocacy

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the HR Caseworker role. Highlight your experience in employee relations and how it aligns with the job description. We want to see how you can bring your unique skills to our team!

Showcase Your Communication Skills: Since exceptional written communication is key, ensure your application is clear and concise. Use straightforward language and structure your documents well. Remember, we’re looking for someone who can convey complex information easily!

Demonstrate Your People-First Mindset: In your application, share examples of how you've supported managers or colleagues in challenging situations. We love seeing candidates who prioritise people and can navigate sensitive issues with compassion and clarity.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at University of Bristol

✨Know Your ER Stuff

Make sure you brush up on your employee relations knowledge before the interview. Familiarise yourself with common ER issues like grievances, conduct, and performance management. Being able to discuss these topics confidently will show that you're the expert they need.

✨Showcase Your People Skills

Since this role is all about supporting managers and colleagues, be ready to share examples of how you've successfully navigated sensitive situations in the past. Highlight your ability to communicate clearly and compassionately, as well as your knack for building strong relationships.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that test your judgement and decision-making skills. Think of a few complex cases you've handled and be prepared to explain your thought process and the outcomes. This will demonstrate your ability to manage diverse ER cases effectively.

✨Stay Updated on Employment Law

Keep yourself informed about the latest changes in employment law and best practices in employee relations. Mentioning recent developments during your interview will not only impress the interviewers but also show your commitment to maintaining compliance and promoting a fair workplace.

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