At a Glance
- Tasks: Provide top-notch support to students and assist the Accommodation Team with admin tasks.
- Company: Join the vibrant University of Brighton community.
- Benefits: Gain valuable experience, flexible working hours, and a supportive environment.
- Other info: Fixed-term role for 4 months with potential weekend shifts.
- Why this job: Make a difference in students' lives while developing your skills.
- Qualifications: Strong customer service skills and effective communication abilities.
The predicted salary is between 25000 - 32000 € per year.
The University of Brighton is seeking a Student Operations and Support professional based in Brighton. The role involves providing administrative support to the Accommodation Team while ensuring excellent customer service to students and the public.
Essential skills include:
- Customer service
- Administrative abilities
- Effective communication
This full-time position is fixed-term for 4 months, with a start date in mid-June. Applicants should be prepared for some weekend work and adhere to agile working principles.
Student Housing Support Specialist employer: University of Brighton
The University of Brighton is an exceptional employer, offering a vibrant work culture that prioritises student engagement and support. With a commitment to professional development, employees benefit from growth opportunities and a collaborative environment, all while enjoying the beautiful coastal location of Brighton. Join us in making a meaningful impact on students' lives through dedicated service and support.
StudySmarter Expert Advice🤫
We think this is how you could land Student Housing Support Specialist
✨Tip Number 1
Make sure to research the University of Brighton and its values. Knowing what they stand for will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult situations with students or the public. Role-playing these situations can really boost your confidence.
✨Tip Number 3
Network with current or former employees if you can. They can provide insider tips on what the Accommodation Team values most, which can give you an edge in your application process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Student Housing Support Specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for students or clients in the past, so share specific examples that demonstrate your ability to provide excellent support.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role. Remember, we’re looking for effective communicators!
Tailor Your Application:Don’t just send out the same application everywhere! Take the time to tailor your application to the Student Housing Support Specialist role. Mention how your skills align with the job description and why you’re excited about working with the Accommodation Team at the University of Brighton.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at University of Brighton
✨Know Your Stuff
Before the interview, make sure you understand the role of a Student Housing Support Specialist. Familiarise yourself with the University of Brighton's accommodation services and think about how your skills in customer service and administration can contribute to their team.
✨Show Off Your Communication Skills
Since effective communication is key for this role, practice articulating your thoughts clearly. Prepare examples from your past experiences where you successfully resolved issues or provided excellent service to students or customers.
✨Be Ready for Agile Working Questions
As the position involves agile working principles, be prepared to discuss how you adapt to changing environments. Think of instances where you've had to be flexible or work independently, and be ready to share those stories.
✨Weekend Work? No Problem!
Since some weekend work is expected, show your willingness to be flexible with your schedule. You might want to mention any previous experience you have with weekend shifts or how you manage your time effectively to accommodate such requirements.
