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- Tasks: Administer student fees and financial aid, handle enquiries, and support student enrolment.
- Company: Join a vibrant university committed to inclusivity and diversity.
- Benefits: Enjoy flexible working, generous holidays, pension contributions, and discounted sports memberships.
- Why this job: Make a real impact on students' lives while developing your administrative skills in a supportive environment.
- Qualifications: Previous admin experience, strong attention to detail, and excellent communication skills are essential.
- Other info: This is a permanent part-time role with opportunities for growth and involvement in university events.
Academic Registry
Location: Brighton – Moulsecoomb Salary: £26,642 to £29,659 pro rata Closing Date: Monday 17 March 2025 Interview Date: To be confirmed Reference: AS5290-25-051
You will be joining a small team who administer student fees and financial aid for UK students and those from North America. Your role is to deliver high quality user focused services including handling enquiries and sensitive data via e-mail, over the telephone and sometimes face-to-face. A key part of your role is to liaise with other internal departments and relevant external agencies, such as the Student Loans Company and US Department of Education. You will be responsible for providing information and advice on university-wide services, policies and procedures.
There will also be opportunities to get involved in student enrolment and graduation ceremonies, supporting our students throughout their time with the University.
We Are Looking For Someone Who
- Has previous administrative experience
- Is focused with good attention to detail
- Is organised and can prioritise tasks, taking responsibility for meeting deadlines and checking information to ensure that nothing is missed
- Is helpful and reliable in offering support to others, ensuring they have a positive experience with the University
- Is a confident communicator, who is able to interpret and explain complex or difficult information
- Is attentive and patient, to help with handling customers (and colleagues) who might be confused and frustrated
This is a permanent role for 20 hours a week, based at our Moulsecoomb campus.
The University has an agile working framework which enables staff to work partly on site and partly from home once their initial training period has been completed.
The University has a great range of benefits including generous holiday entitlements, including time off over Christmas, employer pension contributions, cycle to work scheme, and discounted sports membership which includes sports classes and gym access.
Further Details
Job Description
The University is committed to an inclusive environment which embraces equality and diversity in our working, learning, research and teaching environment. We particularly encourage male applicants and all those from Minority Ethnic backgrounds. The university is underrepresented by these groups at this job grade.
For the vast majority of our roles, we operate an agile working system with time split between working on campus and at the employee’s home. It is the University’s expectation that home working will take place within the UK.
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Student Funding Administrator (20 hours per week) employer: University of Brighton
Contact Detail:
University of Brighton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Funding Administrator (20 hours per week)
✨Tip Number 1
Familiarize yourself with the specific financial aid processes and policies relevant to UK students and North American students. Understanding these details will help you communicate effectively during the interview and demonstrate your commitment to providing high-quality user-focused services.
✨Tip Number 2
Practice your communication skills, especially in explaining complex information clearly and patiently. You might encounter confused or frustrated customers, so being able to convey information in a supportive manner will be crucial for this role.
✨Tip Number 3
Highlight any previous administrative experience you have, particularly in roles that required attention to detail and organization. Be prepared to discuss how you managed deadlines and ensured accuracy in your work.
✨Tip Number 4
Show your enthusiasm for supporting students throughout their university experience. Think of examples where you've gone above and beyond to help others, as this aligns with the university's focus on providing a positive experience for students.
We think you need these skills to ace Student Funding Administrator (20 hours per week)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Student Funding Administrator position. Make sure you understand the responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous administrative experience you have. Be specific about your attention to detail, organizational skills, and ability to meet deadlines, as these are key qualities the university is looking for.
Showcase Communication Skills: Since the role requires confident communication, provide examples in your application of how you've effectively communicated complex information in the past. This could be through handling enquiries or working with diverse groups.
Express Your Commitment to Inclusivity: The university values diversity and inclusivity. In your application, mention any experiences or perspectives that demonstrate your commitment to creating an inclusive environment, which aligns with the university's goals.
How to prepare for a job interview at University of Brighton
✨Show Your Administrative Skills
Highlight your previous administrative experience during the interview. Be ready to discuss specific examples where you demonstrated attention to detail and organization, as these are crucial for the role.
✨Communicate Clearly
Since the role involves explaining complex information, practice articulating your thoughts clearly. Use simple language to explain any past experiences that required you to communicate difficult concepts to others.
✨Demonstrate Your Customer Service Skills
Prepare to share instances where you provided support to customers or colleagues. Emphasize your patience and attentiveness, especially when dealing with confused or frustrated individuals.
✨Understand the University’s Values
Familiarize yourself with the university's commitment to inclusivity and diversity. Be prepared to discuss how you can contribute to creating a positive experience for all students, particularly those from underrepresented groups.
