At a Glance
- Tasks: Deliver top-notch customer service and manage coffee orders at our campus café.
- Company: Join the University of Brighton's vibrant community.
- Benefits: Enjoy pension contributions and discounts on various goods and services.
- Other info: Fixed-term contract for 12 months with 30 hours per week.
- Why this job: Enhance the student experience while working in a fun café environment.
- Qualifications: Customer service experience and strong communication skills are a must.
The predicted salary is between 20000 - 25000 £ per year.
The University of Brighton is seeking a Student Operations and Support team member for its café located at the Falmer campus. The role requires 30 hours per week on a fixed-term contract for 12 months. You’ll deliver excellent customer service, prepare food, and manage coffee orders to enhance the student experience.
Great candidates will have a background in customer service, effective communication skills, and a collaborative spirit.
Benefits include pension contributions and discounts on various goods and services.
Campus Café Barista & Guest Experience Lead in Brighton employer: University of Brighton
The University of Brighton offers a vibrant work environment at its Falmer campus, where you can thrive as a Campus Café Barista & Guest Experience Lead. With a strong focus on employee growth and development, the university provides excellent benefits such as pension contributions and discounts, fostering a supportive culture that values collaboration and exceptional customer service. Join us to make a meaningful impact on the student experience while enjoying a rewarding career in a dynamic educational setting.
StudySmarter Expert Advice🤫
We think this is how you could land Campus Café Barista & Guest Experience Lead in Brighton
✨Tip Number 1
Get to know the café culture at the University of Brighton! Spend some time in the café, chat with staff and customers, and understand what makes the place tick. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a barista or guest experience lead. Think about how you'd handle tricky situations or complaints – this will give you confidence when discussing your experience in interviews.
✨Tip Number 3
Network with current or former employees if you can. They can provide insider tips on what the café is looking for and what the work environment is like. Plus, it shows initiative and can give you a leg up in the application process!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the extra step to engage with us directly.
We think you need these skills to ace Campus Café Barista & Guest Experience Lead in Brighton
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous experience in customer service. We want to see how you've made a positive impact on customers in the past, so share specific examples that showcase your skills!
Be Yourself in Your Cover Letter:Your cover letter is your chance to let your personality shine through! We love seeing candidates who are genuine and passionate about enhancing the student experience, so don’t hold back.
Tailor Your CV to the Role:Take a moment to tweak your CV for this specific role. We’re looking for someone who can manage coffee orders and prepare food, so make sure those relevant experiences stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at the University of Brighton!
How to prepare for a job interview at University of Brighton
✨Know Your Coffee
Brush up on your coffee knowledge! Familiarise yourself with different types of coffee, brewing methods, and popular drinks. This will not only impress the interviewers but also show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to enhance the student experience.
✨Communicate Effectively
Practice clear and confident communication. Since this role involves interacting with students and staff, being able to convey information effectively is key. Consider doing mock interviews with friends to refine your responses.
✨Emphasise Teamwork
Highlight your collaborative spirit by sharing experiences where you worked well in a team. The University values teamwork, so be ready to discuss how you contribute to a positive working environment.
