Admissions Administrator

Admissions Administrator

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
University of Brighton

At a Glance

  • Tasks: Process undergraduate and postgraduate applications while providing top-notch customer service.
  • Company: Join a dynamic university admissions team within Marketing and Communications.
  • Benefits: Enjoy flexible working, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real difference in students' lives by guiding them through the admissions process.
  • Qualifications: Strong organisational skills, IT proficiency, and a passion for customer service.
  • Other info: Experience a vibrant work environment with opportunities to attend exciting university events.

The predicted salary is between 30000 - 40000 £ per year.

We are seeking to recruit a fixed term, full-time Admissions Administrator to join our vital admissions department within Marketing and Communications. This is a busy and highly responsible role working to provide an effective and efficient admissions service for the University. You will have responsibility for the processing of undergraduate and postgraduate applications, making decisions consistently and fairly against pre-defined entry criteria.

This post is based within our Undergraduate team so you will predominantly have responsibility for processing Undergraduate applications. You will have extensive contact with applicants and staff at a variety of levels within the University, and external contact with other bodies such as UCAS, ECCTIS and the UKVI.

In addition to these duties, it is expected that you will assist with University applicant and open days, as well as interview and selection events as necessary. As a multi-site university, you may also be required to undertake occasional work in locations other than your usual office. Finally, willingness to work flexibly to meet the fluctuating demands of the admissions cycle is important.

Whilst this role is full-time (37 hours per week), it is a fixed term contract for one year. The role is also eligible for agile working, meaning you could work from home for part of the week, to be arranged with your manager and after your initial training.

Qualifications
  • The ability to be flexible and proactive to provide a high level of customer service to applicants and staff
  • The ability to work independently and as part of a team
  • Work in an administrative and/or customer-facing environment
  • Excellent organisational and communication skills, with the ability to work quickly and accurately
  • Good IT skills, including full working knowledge of MS Office
  • Experience of working large databases and software platforms would be beneficial, and an understanding of University admissions processes would also be a benefit, but by no means essential.

Admissions Administrator employer: University of Brighton

As an Admissions Administrator at our esteemed university, you will be part of a dynamic and supportive team dedicated to providing exceptional service to prospective students. Our work culture promotes flexibility and collaboration, allowing for agile working arrangements that enhance work-life balance. With opportunities for professional development and engagement in various university events, this role offers a meaningful way to contribute to the academic journey of students while enjoying the vibrant atmosphere of a multi-site institution.
University of Brighton

Contact Detail:

University of Brighton Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Admissions Administrator

✨Tip Number 1

Network like a pro! Reach out to current or former Admissions Administrators on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can give you insights that job descriptions just can't.

✨Tip Number 2

Prepare for the interview by practising common questions related to admissions processes. Think about how you would handle specific scenarios, like dealing with a difficult applicant. We want you to show off your problem-solving skills and customer service attitude!

✨Tip Number 3

Show your enthusiasm for the role! When you get the chance to speak with someone from the university, whether it's during an interview or an open day, let your passion for helping students shine through. It’s all about making a connection!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to the admissions process.

We think you need these skills to ace Admissions Administrator

Customer Service
Organisational Skills
Communication Skills
IT Skills
MS Office
Database Management
Attention to Detail
Flexibility
Proactivity
Teamwork
Independent Working
Understanding of University Admissions Processes

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Admissions Administrator role. Highlight any relevant experience in administrative or customer-facing environments, and don’t forget to showcase your organisational and communication skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our admissions team. Mention your flexibility and proactive approach to customer service, as these are key for this role.

Show Off Your IT Skills: Since good IT skills are essential, make sure to mention your proficiency with MS Office and any experience with databases. If you’ve worked with software platforms before, give us the details!

Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets into the right hands quickly!

How to prepare for a job interview at University of Brighton

✨Know Your Admissions Stuff

Familiarise yourself with the university's admissions processes and criteria. Understanding how applications are assessed will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Off Your Customer Service Skills

Since this role involves a lot of interaction with applicants, be ready to discuss your experience in providing excellent customer service. Think of specific examples where you've gone above and beyond to help someone, as this will demonstrate your proactive approach.

✨Be Organised and Efficient

This position requires strong organisational skills. Prepare to talk about how you manage your time and prioritise tasks, especially during busy periods. You might even want to share a story about a time you successfully juggled multiple responsibilities.

✨Flexibility is Key

The job mentions the need for flexibility, so be prepared to discuss how you adapt to changing situations. Share examples of when you've had to adjust your plans or work outside your usual hours to meet demands, showing that you're ready to tackle the challenges of the admissions cycle.

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