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- Tasks: Assist students with accommodation queries and provide top-notch customer service.
- Company: Join a vibrant university team in Brighton, fostering inclusivity and diversity.
- Benefits: Competitive salary, flexible working options, and valuable experience in a supportive environment.
- Other info: Full-time role for 4 months with opportunities for growth and development.
- Why this job: Make a difference in students' lives while gaining essential administrative skills.
- Qualifications: Customer service experience and strong communication skills are a must.
The predicted salary is between 25804 - 26707 £ per year.
Location: Brighton – Moulsecoomb.
Salary: £25,804 to £26,707 per annum.
Contract Length: 4 months.
Key Responsibilities:
- Providing a customer-facing service to students and the public.
- Answering enquiries related to accommodation through email, telephone, and in-person meetings.
- Processing applications for accommodation using information databases and maintaining accurate records.
- Attending summer housing events and move-in events.
- Supporting students on our social media platforms.
- Providing advice on accommodation to various audiences.
- Performing general office duties such as filing and processing landlord reference requests.
Your recent experience in a customer-focused environment and strong administrative skills will be key to success in this role. We’re looking for individuals with effective written, verbal, and interpersonal skills, along with the ability to explain complex procedures in a straightforward manner. Familiarity with word processing, spreadsheet, and database packages is essential.
These positions are available on a full-time, fixed-term basis for 4 months with an ideal start date in mid-June. Please be aware that there will be restricted availability for time off during August and September. Additionally, you should anticipate some weekend work as part of your responsibilities.
The University is committed to an inclusive environment which embraces equality and diversity in our working, learning, research and teaching environment. We particularly encourage male applicants and all those from Minority Ethnic backgrounds.
It is the University's expectation that home working will take place within the UK.
Accommodation Assistant - 2 Vacancies employer: University of Brighton
Contact Detail:
University of Brighton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Assistant - 2 Vacancies
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the university and its values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your customer service experience aligns with the role of Accommodation Assistant – it’s all about showcasing your skills!
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your enthusiasm for the role and helps you figure out if the job is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Accommodation Assistant - 2 Vacancies
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in customer service and administration. We want to see how your skills match the role of Accommodation Assistant, so don’t hold back on showcasing your strengths!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to explain your experiences and how they relate to the job. Remember, we appreciate effective communication, so make it easy for us to understand your qualifications.
Show Your Enthusiasm: Let your passion for helping students shine through in your application. We love candidates who are excited about providing excellent customer service and supporting our community, so don’t be shy about sharing why you want to join our team!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super straightforward!
How to prepare for a job interview at University of Brighton
✨Know Your Stuff
Before the interview, make sure you understand the role of an Accommodation Assistant inside out. Familiarise yourself with the key responsibilities like providing customer service and processing applications. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about helping students and the public, be ready to share examples from your past experiences where you've excelled in customer service. Think of specific situations where you resolved issues or provided excellent support, as this will demonstrate your suitability for the job.
✨Practice Makes Perfect
Rehearse common interview questions related to administrative tasks and customer interactions. You could even do a mock interview with a friend or family member. This will help you articulate your thoughts clearly and reduce any nerves on the day.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Prepare for questions that ask how you'd handle specific situations, like dealing with a difficult student or managing multiple enquiries at once. This will showcase your problem-solving skills and ability to think on your feet.