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- Tasks: Coordinate student enrolment and graduation processes while ensuring accuracy and integrity.
- Company: Join the University of Bradford, a leader in social mobility and inclusion.
- Benefits: Enjoy 25-30 days holiday, family-friendly policies, and excellent campus facilities.
- Why this job: Make a real difference in students' lives by supporting their academic journey.
- Qualifications: Level 2 qualification and customer service experience required.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 27644 - 29959 £ per year.
Salary: £27,644 to £29,959 per annum, 36.25/week, Monday to Friday
Post Type: Full Time
Contract Type: Permanent
Closing Date: Monday 16 February 2026
Interview Date: To be confirmed
Reference: HR0192945-2
This job is only available to University of Bradford staff. It may be released externally should we not appoint internally.
About the University
The University of Bradford focuses on creating the conditions for social, cultural, and economic impact. We are committed to social inclusion. Our work to expand opportunity and enable students to reach their potential has led to us topping the Social Mobility Index of English universities for the last two years. Our University Strategy sets out our ambitions for 2025, which we will achieve by using our proud heritage as a springboard and remaining steadfast in our commitment to equality, diversity, and inclusion.
Safeguarding
The University of Bradford is committed to safeguarding, protecting and promoting the welfare of children, young people, and Adults at Risk through robust safer recruitment practices.
What You Will Be Doing
- Supporting the planning, coordination, and delivery of the annual cycle of student enrolment and graduation/award processes, ensuring the integrity and accuracy of the student record and academic awards.
- Active participation in key student lifecycle activities such as welcome week, registration, graduation ceremonies (on campus and overseas), and transcript production, while delivering excellent customer service to students, staff, and other stakeholders.
- Support with the operational delivery of high-quality enrolment and registration services including planning, implementation, and set up.
- Assisting with maintaining and developing processes and delivering specialist enrolment advice and guidance.
- Support the delivery of high-quality graduation ceremonies and awards processes including assisting with planning and delivery of graduation, coordinating communications and liaising with colleagues to produce booklets and certificates.
- Taking an active role in the graduation day.
- Support the Student Records Officers in the provision of high-quality transcript and certification services to ensure timely and accurate delivery for current and former students.
Qualifications / Experience
- Level 2 qualification, such as GCSE or equivalent experience.
- Experience of working in a customer facing service.
- Experience of involvement in enrolment, graduation, or similar activities or events.
- Experience of using a variety of IT packages to a high standard, including word processing packages, spreadsheets and databases.
- Ability to coordinate large scale processes under pressure and to strict deadlines.
- Ability to prioritise and coordinate own workload, managing own time and working to set deadlines.
- Ability to work as a member of a team.
In Return We Offer
- 25 days holiday (Grade 8) 30 days (Grade 9) and 13 statutory and customary days (taken at Easter and Christmas).
- Family-friendly policies.
- Great campus facilities including: Unique fitness centre, Eye clinic, Physiotherapy & sports rehabilitation, Counselling & mental health services, On-site nursery, Food & drink outlets.
- Generous employer contribution pension schemes.
- Generous benefit schemes; find more information about benefits on our website.
Additional Information
If you would like to find out more or are interested in applying, please message, email or call Jess Stacey on +44 1274 236964. We would love to hear from you.
Email details to a friend Apply Online
Equal Opportunities
At the University of Bradford we accept people for who they are regardless of age, disability, gender identity, sex, marital status, ethnicity, faith, sexual orientation or socio-economic background and whether you’re pregnant or on maternity leave. In line with the University’s commitment to equality charters including Athena Swan, Race Equality Charter, Disability Confident and Stonewall Diversity Champions Programme, we welcome applications from people identifying with these characteristics. The University has a number of staff networks which provide peer support and safe spaces for staff who hold these and other identities.
Enrolment and Award Officer in Bradford employer: University of Bradford
Contact Detail:
University of Bradford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enrolment and Award Officer in Bradford
✨Tip Number 1
Get to know the University of Bradford inside out! Familiarise yourself with their values, especially around social inclusion and diversity. This will help you connect your experiences to what they care about during interviews.
✨Tip Number 2
Practice makes perfect! Prepare for potential interview questions related to enrolment and graduation processes. Think about your past experiences and how they align with the role, so you can showcase your skills confidently.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former staff at the University of Bradford on LinkedIn. They might share insights that could give you an edge in your application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and are familiar with the university's processes.
We think you need these skills to ace Enrolment and Award Officer in Bradford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Enrolment and Award Officer. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Customer Service Skills: Since this role involves a lot of interaction with students and staff, emphasise any previous customer-facing experience. Share specific examples of how you've provided excellent service in the past.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us see your strengths quickly!
Apply Through Our Website: Don't forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can process your application smoothly.
How to prepare for a job interview at University of Bradford
✨Know Your Stuff
Make sure you understand the role of an Enrolment and Award Officer inside out. Familiarise yourself with the student lifecycle, from enrolment to graduation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with students and staff, be ready to share examples of your customer service experience. Think of specific situations where you went above and beyond to help someone, as this will demonstrate your commitment to providing excellent service.
✨Be Organised and Ready to Prioritise
The job requires managing multiple tasks under pressure. Prepare to discuss how you handle tight deadlines and prioritise your workload. You might even want to bring a brief example of a time when you successfully juggled several responsibilities at once.
✨Emphasise Teamwork
This role is all about collaboration, so be prepared to talk about your experience working in teams. Share stories that highlight your ability to work well with others, especially in high-pressure situations, as this will show that you can contribute positively to the team dynamic.
