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- Tasks: Support student enrolment and graduation processes while delivering excellent customer service.
- Company: Join the University of Bradford, a leader in social mobility and inclusion.
- Benefits: Enjoy 25-30 days holiday, family-friendly policies, and great campus facilities.
- Why this job: Make a real impact on students' journeys and help them achieve their potential.
- Qualifications: Level 2 qualification and experience in customer service or event coordination.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 27644 - 29959 £ per year.
Enrolment and Award Officer
Professional Services Learning, Teaching and Student Experience
Salary: £27,644 to £29,959 per annum
Post Type: Full Time
Contract Type: Permanent
Closing Date: Monday 16 February
This job is only available to University of Bradford staff. It may be released externally should we not appoint internally.
At the University of Bradford, our focus is on creating the conditions for social, cultural, and economic impact. We are committed to social inclusion. Our work to expand opportunity and enable students to reach their potential has led to us topping the Social Mobility Index of English universities for the last two years. Our University Strategy sets out our ambitions for the future, which we will achieve by using our proud heritage as a springboard and remaining steadfast in our commitment to equality, diversity, and inclusion.
Safeguarding
The University of Bradford is committed to safeguarding, protecting and promoting the welfare of children, young people, and Adults at Risk through robust safer recruitment practices.
What you will be doing:
- Supporting the planning, coordination, and delivery of the annual cycle of student enrolment and graduation/award processes, ensuring the integrity and accuracy of the student record and academic awards.
- Active participation in key student lifecycle activities such as welcome week, registration, graduation ceremonies (on campus and overseas), and transcript production, while delivering excellent customer service to students, staff, and other stakeholders.
- Support with the operational delivery of high-quality enrolment and registration services including planning, implementation, and set up.
- Assisting with maintaining and developing processes and delivering specialist enrolment advice and guidance.
- Support the delivery of high-quality graduation ceremonies and awards processes including assisting with planning and delivery of graduation, coordinating communications and liaising with colleagues to produce booklets and certificates.
- Taking an active role in the graduation day.
- Support the Student Records Officers in the provision of high-quality transcript and certification services to ensure timely and accurate delivery for current and former students.
Qualifications/experience:
- Level 2 qualification, such as GCSE or equivalent experience.
- Experience of working in a customer facing service.
- Experience of involvement in enrolment, graduation, or similar activities or events.
- Experience of using a variety of IT packages to a high standard, including word processing packages, spreadsheets and databases.
- Ability to coordinate large scale processes under pressure and to strict deadlines.
- Ability to prioritise and coordinate own workload, managing own time and working to set deadlines.
- Ability to work as a member of a team.
In Return we Offer:
- 25 days holiday (Grade 8) 30 days (Grade 9) and 13 statutory and customary days (taken at Easter and Christmas).
- Family-friendly policies.
- Great campus facilities including: Unique fitness centre, Eye clinic, Physiotherapy.
Enrolment And Award Officer in Aberford employer: University of Bradford
Contact Detail:
University of Bradford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enrolment And Award Officer in Aberford
✨Tip Number 1
Get to know the University of Bradford inside out! Familiarise yourself with their values and mission, especially around social inclusion and diversity. This will help you connect your experiences to what they care about during interviews.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to enrolment and customer service. Think about specific examples from your past that showcase your skills in these areas.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former staff at the University of Bradford on LinkedIn. They can provide insider tips and maybe even give you a heads-up about the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and contributing to the amazing work at the University of Bradford.
We think you need these skills to ace Enrolment And Award Officer in Aberford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Enrolment and Award Officer role. We want to see how you can contribute to our mission at the University of Bradford!
Showcase Your Customer Service Skills: Since this role involves a lot of interaction with students and staff, emphasise any previous customer-facing experience. We love candidates who can demonstrate their ability to provide excellent service under pressure.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at University of Bradford
✨Know Your Stuff
Make sure you understand the role of an Enrolment and Award Officer inside out. Familiarise yourself with the student lifecycle, from enrolment to graduation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with students and staff, be ready to share examples of your customer service experience. Think of specific situations where you went above and beyond to help someone, as this will demonstrate your commitment to providing excellent service.
✨Be Organised and Ready to Multitask
The job requires coordinating large-scale processes under pressure. Prepare to discuss how you manage your time and prioritise tasks. You might even want to bring a planner or a list of strategies you've used in the past to handle multiple responsibilities effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, the university's goals, or the challenges they face in enrolment and graduation processes. This shows that you're engaged and thinking critically about how you can contribute to their success.
