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- Tasks: Lead a team to provide top-notch support and guidance for students.
- Company: Join a forward-thinking university dedicated to student success.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Opportunity for career growth in a dynamic educational setting.
- Why this job: Make a real difference in students' lives while developing your leadership skills.
- Qualifications: Experience in student support and strong leadership abilities required.
The predicted salary is between 40000 - 50000 £ per year.
Lead High Quality Student Support and Financial Wellbeing Services. We are looking for an exceptional professional to lead our Student Support, Advice & Funding teams. This role is vital to delivering compassionate, consistent, and proactive support that enables students to thrive academically, personally, and financially.
The Role
Reporting to the Head of Student Support & Wellbeing, you will oversee frontline services, triage, casework management, and financial guidance. You will lead a team of Student Advisors, Customer Services Assistants, and the Student Funding Advisor, ensuring high quality advice across all channels. You will also contribute to service improvement, compliance activity, cross‑university projects, and key student lifecycle events.
About You
You will bring:
- Significant experience in student support, advice or frontline HE services.
- Strong leadership and staff management capability.
- Experience handling complex or sensitive cases.
- Understanding of academic, wellbeing and financial issues affecting students.
- Strong analytical and communication skills.
- A commitment to inclusive, student‑centred practice.
- Experience of managing staff and multiple teams.
Why Join Us?
This is an opportunity to lead impactful services within a collaborative, forward‑thinking university committed to student success.
Appointment subject to an Enhanced DBS. Successful applicants must prove their right to work in the UK before employment commences. The University of Greater Manchester is a licensed sponsor, but under UK Visas and Immigration rules not all roles are eligible for visa sponsorship. This position may not meet the criteria for a Certificate of Sponsorship (CoS). Eligibility will be assessed in line with Home Office requirements at the time of the offer.
Team Leader: Student Support, Advice & Funding employer: University of Bolton
Contact Detail:
University of Bolton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader: Student Support, Advice & Funding
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles. They can give you insider info about the team culture and what it’s really like to work there.
✨Tip Number 2
Prepare for the interview by practising common questions related to student support and leadership. We recommend using the STAR method to structure your answers – it’ll help you showcase your experience effectively.
✨Tip Number 3
Show your passion for student wellbeing! During interviews, share specific examples of how you’ve made a difference in students' lives. This will demonstrate your commitment to the role and the values of the university.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Team Leader: Student Support, Advice & Funding
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in student support and leadership. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: As a Team Leader, it’s crucial to demonstrate your ability to manage and inspire a team. Share examples of how you've successfully led teams in the past, especially in high-pressure situations or when dealing with sensitive cases.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can process your application smoothly. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at University of Bolton
✨Know Your Stuff
Make sure you’re well-versed in the specifics of student support and financial wellbeing services. Brush up on the latest trends and challenges in higher education, as well as any relevant policies or frameworks that could impact your role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing teams and handling complex cases. Think about times when you’ve successfully led a team through challenges or improved service delivery.
✨Demonstrate Empathy and Inclusivity
This role is all about supporting students, so be ready to discuss how you approach student-centred practice. Share stories that illustrate your commitment to inclusivity and how you’ve made a difference in students' lives.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about the university’s approach to student support and how they measure success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.