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For Companies At a Glance
- Tasks: Lead a team to provide top-notch support and guidance for students.
- Company: Join a forward-thinking university dedicated to student success.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Opportunity for career growth in a dynamic educational setting.
- Why this job: Make a real difference in students' lives while developing your leadership skills.
- Qualifications: Experience in student support and strong leadership abilities required.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for an exceptional professional to lead our Student Support, Advice & Funding teams. This role is vital to delivering compassionate, consistent, and proactive support that enables students to thrive academically, personally, and financially.
The Role
Reporting to the Head of Student Support & Wellbeing, you will oversee frontline services, triage, casework management, and financial guidance. You will lead a team of Student Advisors, Customer Services Assistants, and the Student Funding Advisor, ensuring high quality advice across all channels. You will also contribute to service improvement, compliance activity, cross‑university projects, and key student lifecycle events.
About You
- Significant experience in student support, advice or frontline HE services.
- Strong leadership and staff management capability.
- Experience handling complex or sensitive cases.
- Understanding of academic, wellbeing and financial issues affecting students.
- Strong analytical and communication skills.
- A commitment to inclusive, student‑centred practice.
- Experience of managing staff and multiple teams.
Why Join Us?
This is an opportunity to lead impactful services within a collaborative, forward‑thinking university committed to student success.
Appointment subject to an Enhanced DBS. Successful applicants must prove their right to work in the UK before employment commences. The University of Greater Manchester is a licensed sponsor, but under UK Visas and Immigration rules not all roles are eligible for visa sponsorship. This position may not meet the criteria for a Certificate of Sponsorship (CoS). Eligibility will be assessed in line with Home Office requirements at the time of the offer.
Team Leader: Student Support, Advice & Funding in Edinburgh employer: University of Bolton
Contact Detail:
University of Bolton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader: Student Support, Advice & Funding in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles. They can give you the inside scoop on what it’s really like and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to student support and leadership. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively.
✨Tip Number 3
Showcase your passion for student wellbeing! During interviews, share specific examples of how you've positively impacted students' lives. This will demonstrate your commitment to the role and resonate with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Team Leader: Student Support, Advice & Funding in Edinburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in student support and leadership. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills: Since this role involves a lot of interaction with students and staff, it’s crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect your capability in this area.
Highlight Your Problem-Solving Experience: We’re looking for someone who can handle complex cases with ease. Share examples from your past where you’ve successfully navigated challenging situations, showing us your analytical skills and proactive approach.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to lead our Student Support teams.
How to prepare for a job interview at University of Bolton
✨Know Your Stuff
Make sure you’re well-versed in the specifics of student support and financial wellbeing services. Brush up on common challenges students face and think about how you can address these issues. This will show your potential employer that you’re not just familiar with the role, but genuinely passionate about making a difference.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you’ve managed complex cases or improved service delivery. Be ready to discuss your leadership style and how it aligns with the values of the university. They want to see that you can inspire and guide your team effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to student support. Practice responding to scenarios where you need to handle sensitive cases or make tough decisions. This will demonstrate your analytical skills and ability to think on your feet, which are crucial for this role.
✨Emphasise Inclusivity
Since the role requires a commitment to inclusive, student-centred practice, be prepared to discuss how you’ve promoted inclusivity in previous roles. Share specific strategies you’ve implemented to ensure all students feel supported and valued. This will resonate well with the interviewers and highlight your alignment with their mission.