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- Tasks: Support postgraduate recruitment through events, campus tours, and content creation.
- Company: Join the vibrant University of Birmingham community as a Student Ambassador.
- Benefits: Earn £13.06 per hour with flexible hours and holiday entitlement.
- Why this job: Make a difference by sharing your student experience and helping future students.
- Qualifications: Must be a current University of Birmingham student with great communication skills.
- Other info: Gain valuable experience in event management and customer service while studying.
Overview
Student Casual – Postgraduate Student Ambassador – Postgraduate Student Recruitment – Grade 2 – 900266 at University of Birmingham. This role is a casual, part-time opportunity for current University of Birmingham students to support postgraduate recruitment and engagement activities.
Position Details
School or Department: Postgraduate Student Recruitment
Location: University of Birmingham, Edgbaston, Birmingham UK
Grade/Band: Grade 2
Hourly rate: £13.06 per hour plus holiday entitlement
Contract type: Casual from 03/11/2025 to 18/08/2026
Working hours: Ad Hoc
Advert closing date: 13/10/2025, 23:55
Number of positions available: 70
Please note: This vacancy may be taken down early depending on the number of applications received. We advise you to submit your application promptly.
Role Summary
Postgraduate Ambassadors will be emailed with opportunities to work throughout the year by the Central Postgraduate Recruitment Team. Work allocation is typically on a first-come, first-served basis in response to emails from the Central Postgraduate Recruitment Team. You will have flexibility to choose work that suits your timetable. Opportunities include in-person and online activities such as weekly Unibuddy messages, blogs and content creation, campus tours, assistance with Postgraduate Open Days, writing ad hoc blogs and filming, answering student email enquiries, and more. Briefings and training are provided for all opportunities.
For those interested in the Postgraduate Content Creator role, an additional form will be required to provide sample work of video content and blog writing skills. More information is available on the Postgraduate Content Central page: Postgraduate Content Central – University of Birmingham.
Main Duties
- Assisting with Postgraduate Open Days and acting autonomously within given roles.
- Providing exceptional customer service to prospective students and their guests.
- Being adaptable to various roles and tasks at recruitment events.
- Creating and delivering presentations detailing student life and experiences useful to prospective students.
- Representing the University and advising prospective students in-person or online.
- Answering enquiries during recruitment events or via online platforms (Unibuddy, email) and participating in live chat sessions.
- Delivering engaging campus tours and offering personal advice about the University and student experience.
- Assisting with on-campus event setup and completing tasks in a timely manner.
You can find more information and the additional form on the following webpage: Postgraduate Content Central.
Person Specification
- Demonstrable experience of supporting events
- Experience and confidence in leading and managing large groups
- Excellent communication skills including public speaking
- Demonstrable ability to work as an effective team member
- Ability to work with own initiative and manage time effectively
- Enthusiastic, customer-focused approach to work
- Accuracy and attention to detail
For applicants wishing to also be part of the content creator team, they will be expected to:
- Use initiative to develop regular content for given briefs
- Use creativity to create and edit engaging content (blog or video)
- Respond to prospective students’ Unibuddy messages promptly
Additional Information
For any informal queries, please contact Aaminah Salloo (a.salloo@bham.ac.uk).
View our staff values and behaviours here. We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community. Flexible working options are considered where possible.
The University restricts students to working up to 20 hours per week during term time. If your course does not follow the usual academic timetable, vacation periods must be agreed with your supervisor. International students may need to apply for Authorized Absence. You must be a current University of Birmingham student to apply. A right-to-work check is required before work commences.
Seniorities and Employment Type
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Education and Training
- Industries: Higher Education
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Student Casual - Postgraduate Student Ambassador- Postgraduate Student Recruitment- Grade 2 – 900266 employer: University of Birmingham
Contact Detail:
University of Birmingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Casual - Postgraduate Student Ambassador- Postgraduate Student Recruitment- Grade 2 – 900266
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with what a Postgraduate Student Ambassador does and think about how your experiences align with those tasks. This will help you shine during any interviews or informal chats.
✨Tip Number 2
Network like a pro! Reach out to current ambassadors or staff in the Postgraduate Recruitment Team. They can give you insider tips and might even put in a good word for you. Plus, it shows your enthusiasm!
✨Tip Number 3
Be ready to showcase your skills! Whether it's public speaking or content creation, have examples ready to demonstrate your abilities. You never know when you might get asked to share your experience!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on your emails for opportunities – they go fast, so be quick to respond!
We think you need these skills to ace Student Casual - Postgraduate Student Ambassador- Postgraduate Student Recruitment- Grade 2 – 900266
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about this role.
Tailor Your Application: Make sure to customise your application for this specific role. Highlight your relevant experiences, especially those that show off your communication skills and ability to engage with prospective students, as these are key for us.
Show Enthusiasm: We love seeing candidates who are genuinely excited about the opportunity! Make sure to express your enthusiasm for the role and how you can contribute to the postgraduate recruitment team.
Check Your Details: Before hitting send, double-check your application for any typos or errors. Attention to detail is super important for us, and a polished application shows you care. Remember, apply through our website for the best chance!
How to prepare for a job interview at University of Birmingham
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Postgraduate Student Ambassador. Familiarise yourself with the tasks like assisting at Open Days and delivering campus tours. This will help you demonstrate your enthusiasm and readiness to take on these roles.
✨Show Off Your Communication Skills
Since this role involves engaging with prospective students, practice your public speaking and communication skills. Prepare examples of how you've successfully interacted with large groups or provided exceptional customer service in the past. This will highlight your suitability for the position.
✨Be Ready to Share Your Experiences
Think about your own student experience and how it can relate to the role. Be prepared to discuss what you love about studying at the University of Birmingham and how you can share that passion with prospective students. Authenticity goes a long way!
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the recruitment process. This shows your genuine interest and helps you assess if the role is the right fit for you.