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- Tasks: Support student recruitment and marketing activities for the College of Life and Environmental Sciences.
- Company: Join the University of Birmingham, a leading institution committed to diversity and inclusion.
- Benefits: Earn £13.06 per hour, gain valuable skills, and receive training sessions.
- Why this job: Engage with prospective students, share your experiences, and enhance your CV while having fun.
- Qualifications: Must be a current postgraduate student in a relevant subject with strong communication skills.
- Other info: Flexible hours around your studies; perfect for balancing work and university life.
Overview
Student Casual – LES Postgraduate Student Ambassadors – College of Life and Environmental Sciences – Grade 2 – 900976
Position Details
School or Department: College of Life and Environmental Sciences
Location: University of Birmingham, Edgbaston, Birmingham UK
Grade/Band: Grade 2
Hourly rate: £13.06 plus holiday entitlement
Casual contract from: start date TBC, end date 30th June 2026
Advert closing date: 10th October 2025
Number of positions available: 50
Please note that this vacancy may be taken down early depending on the number of applications received. We advise you to submit your application promptly.
Role Summary
The College of Life and Environmental Postgraduate Student Ambassador is a key support role for the College. We are looking for current Postgraduates to join us as Student Ambassadors to support student recruitment and marketing activity for the College. Ambassadors are employed to support young people during activities and offer advice and knowledge to future students, their parents and teachers. Ambassadors may be involved in activities including delivering presentations to large audiences, leading campus tours, meeting parents and offer holders, and assisting with visits to the campus in your School or Department. Ambassadors will also be involved with creating engaging content for the University website, prospectus and College social media. All Ambassadors will be expected to fill out a content form so that we can set up a Student Profile for them on our website. The role may also require the writing of blogs and further online content. The role involves supporting the College Marketing and Communications team in marketing initiatives with the aim of encouraging prospective students to apply to Birmingham and offer holders to select Birmingham as their Firm Choice. The role may cover working across a wide variety of platforms and activities including Unibuddy, The Student Room, Facebook, Instagram, Zoom webinars, phone calls and videos.
Hours
The position does not guarantee a regular number of hours per week. The hours will be ad hoc. Working hours are variable depending on the number of positions available and what shifts are assigned (notified in advance) and on an Ambassador’s availability around studies. Activity may take place during University vacation as well as over the weekends (Open Days and Offer Holder Visits on Saturdays). You will be contacted ahead of time to find out availability.
Main duties
- Working during the main University Postgraduate Open Days in June, October and November
- Leading campus tours
- Meeting and assisting offer holders and their parents during Offer Holder Visit Days
- Preparing and delivering presentations or participating in student panels (topics include your student experience, student life, and why you chose your subject)
- Co-ordinating and delivering events, including overseeing activities, registration, attendance, resources, catering and ad hoc enquiries
- Contributing to question and answer panels during school or offer holder visits to share experiences
- Administration of special events (e.g. making telephone calls, collating information packs, data inputting)
- Becoming a UniBuddy representative answering questions online from prospective student enquirers about your experience of Birmingham
- Engaging with offer-holders on social media platforms such as Facebook and Instagram
- Becoming a Student Representative on The Student Room platform, answering questions and moderating boards
- Acting as a representative of the student body and providing feedback to promote the University
- Creating a Student Profile online containing information like why you chose Birmingham and experiences from your time here
- Writing interesting blog posts from a student perspective with topics aligned to key events throughout the year
Person Specification
- Current postgraduate student studying a College of Life and Environmental Sciences subject
- Ideally with a minimum 1 year commitment to being an Ambassador
- Enthusiasm for the University, the College and your area of study
- Good knowledge (or willingness to gain knowledge) of the University, campus and its student support services
- Good level of English language in both written and verbal communication
- Customer service skills including the ability to stay calm, friendly and helpful when interacting with people and under pressure
- Diplomacy and initiative to deal with a variety of people and situations
- Professional approach to work and ability to represent the University and its brand
- Reliable, punctual, organized and conscientious
- Ability to take initiative and resolve problems when needed
Benefits
- Develop a range of skills and experiences for your CV including teamwork, leadership, communication and public speaking
- Gain experience dealing with people from diverse backgrounds
- Earn points towards the Personal Skills Award (PSA)
- Receive a comprehensive package of training sessions
For informal queries, contact Louis Simmonds (l.m.k.simmonds@bham.ac.uk).
The University of Birmingham values diversity and inclusion and welcomes applications from all sections of the community. The University restricts all students to working up to 20 hours per week during term time. If your course does not follow the usual term timetable, vacation periods must be agreed with your supervisor. International students may need to apply for Authorized Absence. To work, you will need to carry out a right to work check prior to commencing.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Education and Training
Industries
- Higher Education
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Student Casual - LES Postgraduate Student Ambassadors – College of Life and Environmental Scien[...] employer: University of Birmingham
Contact Detail:
University of Birmingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Casual - LES Postgraduate Student Ambassadors – College of Life and Environmental Scien[...]
✨Tip Number 1
Familiarise yourself with the College of Life and Environmental Sciences at the University of Birmingham. Understanding their programmes, values, and recent initiatives will help you engage more effectively during interviews and discussions.
✨Tip Number 2
Network with current Student Ambassadors or attend university events to gain insights into their experiences. This can provide you with valuable information to share during your application process and demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare to showcase your communication skills by practising presentations or mock tours. Since the role involves delivering information to prospective students and parents, being confident in public speaking will set you apart from other candidates.
✨Tip Number 4
Engage with the university's social media platforms and contribute to discussions. This not only shows your interest in the role but also helps you understand the type of content that resonates with prospective students, which is crucial for the ambassador position.
We think you need these skills to ace Student Casual - LES Postgraduate Student Ambassadors – College of Life and Environmental Scien[...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experiences and skills that align with the role of a Student Ambassador. Emphasise any previous experience in customer service, public speaking, or student engagement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the University and the College of Life and Environmental Sciences. Mention specific reasons why you want to be an ambassador and how your background makes you a suitable candidate.
Showcase Communication Skills: Since the role involves engaging with prospective students and parents, demonstrate your strong written and verbal communication skills in your application. Use clear and concise language, and consider including examples of how you've effectively communicated in the past.
Highlight Teamwork and Leadership: The role requires working with various teams and leading activities. Include examples in your application that illustrate your ability to work collaboratively and take initiative in group settings.
How to prepare for a job interview at University of Birmingham
✨Show Your Enthusiasm
Make sure to express your passion for the University and the College of Life and Environmental Sciences. Share why you chose Birmingham and how your experiences can inspire prospective students.
✨Demonstrate Communication Skills
Since the role involves delivering presentations and engaging with future students, practice clear and confident communication. Be prepared to discuss your experiences and how you can effectively convey information to others.
✨Prepare for Scenario Questions
Expect questions about how you would handle various situations, such as assisting parents during campus tours or managing inquiries from prospective students. Think of examples from your own experience that showcase your problem-solving skills and customer service abilities.
✨Familiarise Yourself with Social Media Platforms
As the role includes engaging on platforms like Facebook and Instagram, be ready to discuss your familiarity with these tools. Highlight any previous experience you have in creating content or interacting with audiences online.
