At a Glance
- Tasks: Assist with printing student documents and provide excellent customer service during graduation ceremonies.
- Company: Join the heart of academic activity at a leading university.
- Benefits: Earn £15.14 per hour plus holiday entitlement, with flexible working hours.
- Other info: Gain valuable experience in a dynamic university environment.
- Why this job: Make a difference in students' lives by supporting their graduation experience.
- Qualifications: Strong attention to detail and good communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Location and Contract: Registry, Student Administration. Full time/Part time: Part time during termtime, full time for remainder of assignment. Duration: 22/06/2026 – 10/07/2026. Grade: 4. Hourly rate: £15.14 per hour plus holiday entitlement.
Job Summary: Registry is at the heart of Academic activity at the University, supporting and facilitating students and staff to work effectively by sharing knowledge and providing valuable expertise. The administration of teaching, learning, and assessment events enables academic endeavour while striving to improve the student experience. Registry is responsible for ensuring compliance with internal and external procedures, regulations and requirements, and is the definitive record‑keeper of student information and programme details on behalf of the University.
Main Duties:
- Printing Responsibilities: Assist Registry with the printing of student documents for congregation ceremonies by specified deadlines set by the Funding, Graduation and Awards team. Respond to queries promptly, consulting with the TSA Support Officer or other appropriate areas of the University when necessary. Check all printed documents for accuracy to ensure the correct documents are printed for the student and in the correct order for each ceremony, cross‑checking against the degree congregation booklets. Raise any printing or Digital Certificates system errors proactively to the TSA Support Officer. Issue replacement or missing transcripts or certificates during ceremonies as priority. Assist with the printing of absentia transcripts and certificates for students who did not register to attend their congregation ceremony.
- Customer Service: Provide a professional and culturally sensitive service to all stakeholders involved with the printing of transcripts and certificates, including students and professional services staff. Provide a prompt service when dealing with requests and/or urgent print requests from staff within Registry or other departments of the University.
- Working as part of a team: Contribute to the document production delivery for congregation ceremonies with the Taught Student Administration and Funding, Graduation and Awards team. Assist the TSA Support Officer in monitoring the performance of the Digital Certificates document production software, printer performance and stock levels of the transcript and certificate paper.
- Statutory Compliance: Work with appropriate staff in Registry and Student Services to ensure policy and procedures are followed in accordance with University Regulations and departmental procedures. Cross‑check printed certificates while maintaining high standards of data quality checking. Be responsible for scanning and archiving degree congregation booklets and data quality reports in line with the University records management policy and GDPR regulations. Ensure such records are complete, accessible and organised by an appropriate methodology in line with office procedures.
- Problem Solving: Provide information promptly to Registry and Funding, Graduation and Awards staff to resolve issues. Take initiative when identifying issues with data quality, printing or suspected delays to deadlines and report these events to the TSA Support Officer and Funding, Graduation and Awards Officer as appropriate. Assist the TSA Support Officer in implementing new processes for document checking, and help monitor their effectiveness and suggest improvements.
- Training: Receive training from Registry and Funding, Graduation and Award staff as directed on University policy and departmental procedures. Receive training on the use of University IT systems to support document production and congregation activities.
- Decision Making / Problem Solving: Day to day communication with students and professional services in Schools and Corporate Services. Answer general queries regarding University regulations and procedures. When necessary, review data and process orders on Banner, Document Manager and the Digital Certificates System in accordance with University procedures and regulations. Resolve non‑contentious low‑risk queries. Meet print deadlines in line with congregation ceremonies. Respond to straightforward queries from staff relating to document printing.
Required Knowledge, Skills, Qualifications
Student Casual – Degree Congregation Administrator – Registry – Grade 4 – 907355 employer: University of Birmingham
As a Degree Congregation Administrator at the University, you will be part of a vibrant and supportive work culture that prioritises student success and academic excellence. With opportunities for professional development and training, you will gain valuable experience in a dynamic environment that values teamwork and innovation. Enjoy competitive pay, holiday entitlement, and the chance to contribute meaningfully to the student experience during an exciting time in their academic journey.
StudySmarter Expert Advice🤫
We think this is how you could land Student Casual – Degree Congregation Administrator – Registry – Grade 4 – 907355
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Registry and the people who work there. Understanding their roles and how they contribute to the student experience can give you a leg up in the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the job description, especially around customer service and problem-solving.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the interviewers, let them know why you’re excited about this role. Talk about your passion for supporting students and how you can contribute to making their experience better.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen and professional, plus it gives you another chance to reiterate why you’d be a great fit for the Degree Congregation Administrator role.
We think you need these skills to ace Student Casual – Degree Congregation Administrator – Registry – Grade 4 – 907355
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Degree Congregation Administrator. We want to see how you can contribute to our mission at Registry, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the team!
Show Your Enthusiasm:Let your passion for supporting students and enhancing their experience shine through in your application. We love candidates who are excited about the role and the impact they can have within the University community!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at University of Birmingham
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Degree Congregation Administrator. Familiarise yourself with the key tasks like printing documents, responding to queries, and ensuring compliance with regulations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role involves providing a professional service to students and staff, be ready to share examples of how you've handled customer service situations in the past. Highlight your ability to communicate effectively and resolve issues promptly, as these are crucial skills for the job.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific instances where you've identified issues and taken initiative to resolve them. Be prepared to discuss how you would handle potential challenges related to data quality or printing errors in this role.
✨Demonstrate Teamwork and Collaboration
This position requires working closely with various teams, so be ready to talk about your experience in collaborative environments. Share examples of how you've contributed to team goals and supported colleagues, as this will show you're a great fit for the Registry's team-oriented culture.
