At a Glance
- Tasks: Coordinate administrative processes for summer programmes, supporting students and teachers.
- Company: Birmingham International Academy, a vibrant educational environment.
- Benefits: Earn £14.27 per hour plus holiday entitlement, gain valuable experience.
- Other info: Full-time role available from June to September, perfect for students.
- Why this job: Make a real impact while enhancing your skills in a dynamic team.
- Qualifications: GCSE Maths and English (A*-C) or equivalent; proficiency in Microsoft Office.
The predicted salary is between 28000 - 30000 £ per year.
The post is for a Clerical Assistant in the Academic Services division, specifically Birmingham International Academy. The position is full‑time and will run from 22 June 2026 to 18 September 2026 at grade 3, with an hourly rate of £14.27 plus holiday entitlement.
Job Summary
The successful candidate will be a key member of the BIA Operations and Administrative Team, coordinating major administrative processes for the BIA summer programmes that support around 1,000 students and over 100 new teachers. The role involves operational oversight, workflow improvement, data quality assurance and high‑quality service delivery to staff and students.
Main Duties
- Lead the coordination of student attendance monitoring, ensuring accurate data capture and resolving discrepancies.
- Manage database integrity, ensuring accuracy so reports can be generated reliably.
- Check student application status and respond to standard emails.
- Conduct audits of Canvas courses and other BIA systems, identify issues and implement improvements.
- Assist in Student induction days, manage temporary staff and serve as the primary contact for queries.
- Serve as the main administrative contact for teaching staff regarding exam grades, ensuring smooth communication.
- Support exam activities, including auditing rooms and coordinating resits.
- Collate student marks and prepare exam board documentation.
- Prepare student reports.
- Administer teacher observations.
- Provide administrative support for internal CPD conferences and BIA events.
- Lead the production of CPD certificates.
- Produce accurate minutes for meetings and track follow‑up actions.
- Coordinate student surveys, analyse feedback and prepare summary reports.
- Handle complex staff and student queries, resolving issues without escalation where possible.
- Train sessional staff on administrative tasks as required.
- Provide reception cover when needed and act as a reliable point of contact for stakeholders.
Required Knowledge, Skills, Qualifications
- Evidence may be provided by GCSE Maths and English (or equivalent) A*‑C/9‑4 or equivalent qualification.
- Proficiency in Microsoft Office suite.
- Attention to detail and accuracy.
- Excellent team‑working and communication skills, both written and verbal.
- Customer‑focused approach.
- Ability to organise own workload.
- Initiative and proactive problem‑solving skills.
- Ability to prioritise complex workloads.
- Awareness of how diversity considerations affect own area (e.g., dietary requirements, dress code).
Further Details
The role requires full availability to work 37 hours per week throughout the summer break. Applicants must be undergraduate, Masters, PhD or other students who can work full time hours during summer break. Consult the Worklink Portal for eligibility confirmation. All students are restricted to working up to 20 hours per week during term time for a maximum of 13 consecutive weeks unless a formal agreement with a supervisor allows more. International students must apply to the Registry for the appropriate authorised absence. Only current University of Birmingham students are eligible to apply. Right‑to‑work checks are required before work commences.
Contact Esther Reeves – e.h.reeves@bham.ac.uk
Student Casual – Clerical Assistant – Birmingham International Academy – Grade 3 – 901362 employer: University of Birmingham
The Birmingham International Academy offers a dynamic and supportive work environment for students seeking meaningful employment as Clerical Assistants. With a focus on professional development, the role provides opportunities to enhance administrative skills while contributing to the success of summer programmes that serve a diverse student body. Employees benefit from competitive pay, a collaborative culture, and the chance to make a tangible impact within the academic community.
StudySmarter Expert Advice🤫
We think this is how you could land Student Casual – Clerical Assistant – Birmingham International Academy – Grade 3 – 901362
✨Tip Number 1
Get to know the Birmingham International Academy inside out! Research their summer programmes and understand how they support students and teachers. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or past employees on LinkedIn, or even reach out to them for a chat. They can give you insider tips about the application process and what it’s really like to work there.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to administrative roles, like how you handle data accuracy or manage multiple tasks. Role-playing with a friend can help you feel more confident when the time comes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Student Casual – Clerical Assistant – Birmingham International Academy – Grade 3 – 901362
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Clerical Assistant. We want to see how you can contribute to the BIA Operations and Administrative Team!
Show Off Your Attention to Detail:Since this role involves data quality assurance and accurate reporting, be sure to showcase your attention to detail in your application. Mention any relevant experiences where you've had to manage data or ensure accuracy.
Highlight Teamwork and Communication Skills:This position is all about collaboration, so don’t forget to emphasise your teamwork and communication skills. Share examples of how you've worked effectively with others in past roles or projects.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of it, so don’t miss out!
How to prepare for a job interview at University of Birmingham
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like coordinating student attendance and managing databases. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
Since the role involves a lot of communication with staff and students, be prepared to discuss your previous experiences where you’ve successfully handled queries or resolved issues. Use specific examples to illustrate your excellent verbal and written communication skills.
✨Demonstrate Attention to Detail
Given the importance of data accuracy in this position, be ready to talk about how you ensure precision in your work. You might want to share instances where your attention to detail made a significant difference in a project or task.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the BIA summer programmes or the team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
