Senior Hub Administrator and PA - College of Social Sciences - 107317 - Grade 5

Position Details

Location: University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range £30,062 to £31,900, with potential progression once in post to £35,883

Grade: 5

Full Time, Fixed Term contract up to January 2027

Closing date: 4th May 2026

Background

An exciting opportunity has arisen in the College of Social Sciences Hub Team to support College Board members. There are two positions available, and the successful candidates will gain full PA experience in an extremely varied College role.

Role Summary

As a senior administrator and personal assistant within the College Hub team, you will provide support for a broad range of administrative and project duties, some of which may be complex and require you to use your own judgement. You will use your excellent organisational skills and attention to detail to ensure the people you support are well prepared, and that the tasks you carry out are completed to a high quality in a timely manner.

Main Duties

• Undertake complex diary management and meeting planning, usually 6-12 months ahead, making decisions on the best use of time.
• Proactive inbox management, with confidence to make decisions on behalf of others where appropriate.
• Dealing with a wide range of more complex enquiries and correspondence independently or exercising judgement to redirect them to senior colleagues or other departments within the University.
• Maintain high profile working relationships with key stakeholders, fielding enquiries and ensuring that appropriate information is disseminated to stakeholders as appropriate.
• Proactive preparation and collation of meeting-related papers, working collaboratively to determine what information might be required in advance of a meeting.
• Arranging complex UK and overseas travel, including booking flights, hotels, transfers, and organisation and planning of itineraries.
• Organisation of events including booking a venue, sending invitations, arranging refreshments, liaising with speakers, manage bookings, co-ordination of colleagues, advertising, collating feedback and reporting back.
• Collate, analyse and interpret data, identifying and resolving issues with the data.
• Support the management, development and implementation of operational processes and systems.
• Lead and support on a wide range of College projects and events, liaising with HR Business Partner and Facilities teams where appropriate.

Required Knowledge, Skills, Qualifications, Experience

• Educated to A Level standard, or equivalent level 3 qualification such as a Level 3 NVQ, or level 3 national diploma or relevant experience evidencing the skills and ability to undertake the role.
• Minimum of grade C/4 in Mathematics and English at GCSE or equivalent level 2 qualification.
• Highly proficient IT skills, particularly in handling complex electronic diaries and emails, the wider MS Office suite of programmes including Excel and PowerPoint.
• Proven ability to plan ahead and anticipate requirements, proactively planning own (and sometimes others’ workloads) to manage time effectively.
• Excellent communication skills, including the ability to write for different audiences, and to required deadlines.
• Excellent interpersonal skills, inspiring confidence and commanding authority with a range of colleagues.
• A high degree of professionalism, tact, and diplomacy, and the ability to exercise discretion regarding sensitive information/issues.
• A high degree of initiative, personal judgement, resourcefulness, flexibility, and a self-motivating approach.
• Ability to work effectively in a large, complex organisation, and to develop a good understanding of how the University and higher education institutions work.
• Ability to understand policy and procedures and how to apply these.
• Understands the importance of equality and diversity in the workplace.

Informal enquiries to Rhiannon Sharp, email: r.sharp@bham.ac.uk

Equality, Diversity and Inclusion

We believe there is no such thing as a typical member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations.