At a Glance
- Tasks: Support business efficiency through administration, financial tasks, and HR coordination.
- Company: Join the University of Birmingham, a leading global university with over 100 years of history.
- Benefits: Enjoy 40 days paid holiday, flexible working options, and a supportive work environment.
- Other info: Work in a vibrant campus with excellent transport links and state-of-the-art facilities.
- Why this job: Be part of an inclusive culture that values diversity and encourages professional development.
- Qualifications: GCSEs in English and Maths, plus relevant practical experience and EDI awareness.
The predicted salary is between 27166 - 28768 € per year.
Position Details
Campus Services
Location: University of Birmingham, Edgbaston, Birmingham UK
Full time starting salary is normally in the range £27,166 to £28,768, with potential progression once in post to £32,145
Grade: 4
Full Time, Permanent
Closing date: 31st August 2025
Our offer to you
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, andweare equally proud to be recognised as a leading global university.We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We are committed to helping the people who work here todevelopthrough our sector-leading Birmingham Professional programmewhichprovides allprofessionalservices staff with development opportunities and the encouragement to reach their full potential.With almost 5,000professionalservices jobs in a wide-range of functionsin Edgbaston andin our campus inDubai, there are plenty of opportunities foryou to be able to develop yourcareer at the University.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate.We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are,and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees andtothe success of the University and, depending on the role, we offer avarietyof flexible working arrangements. We therefore welcome discussions on all forms of flexible working.In addition, you will receive a generous package of benefits including 40 dayspaid holidaya year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site.On campus we have a state-of-the-art sports centre with pool, shops,places to eat and drink,our own art gallery, museum and botanical gardens.
Find out more about thebenefits of working for the Universityof Birmingham
Background
Achieving the global ambitions of our University strategy depends on our people - and we are proud of our highly talented and engaged professional services colleagues.Our culture is ambitious and high-performing, but also supportive and inclusive.Career progression is encouraged, and you will have the opportunity to take responsibility for your own professional development and wellbeing.We actively support collaboration within and across disciplines and roles.Our staff have high levels of engagement and pride in the University.
Roles at this level provide authoritative professional advice across a range of activities and/or will lead and managediverse team(s) and resources. You will use your professional skills to resolve problems where the solution is not immediately apparent. Significant evaluation and independent thought is therefore required to resolve ambiguity.You will have wide discretion to decide on direction whilst ensuring activities are broadly consistent with operational policies. You will be able to influence policy through advising on the impact of policy change and implementation in your area of work.You will need to assess the impact of your activities across your area, with related areas and to ensure they fit with the broader objectives of the University.
Department overview
The role of Business Support Officer will sit in the Business Support team as part of the Operations department, managed by the Business Systems manager.The Business Support team’s remit is to support the effective delivery of UoB Sport & Fitness’ needs through excellent administration and support to colleagues.
Role Summary
- To work in collaboration with all departments within UoB Sport & Fitness to support business efficiency and efficacy across the business
- Deliver financial administration including invoicing, ordering and reconciliation
- Support the HR administrative needs of the business, including managing leave and sickness
- Coordinate and input bookings into the leisure management system
Main Duties
- Support line managers in processing HR matters such as annual leave and maintaining sickness records
- Collate and report on mandatory training and personal development records for all staff
- Diary coordination for the senior management team, including organisation of room bookings for meetings and taking and distribution of minutes
- Actively seeking and liaising with customers to maximise external bookings
- Coordinate and input facility bookings into the leisure management system
- Coordinate access control for performance athletes and clubs to UoB Sport & Fitness facilities
- Administrations of daily financial administration to including raising and receipting orders and credit card purchases
- Administration of regular financial processes, such as call off orders and running monthly reports
- Assumes the role of Core Systems super user, supporting and disseminating guidance across all departments
- Actively manages equality, diversity and inclusion through monitoring and evaluation and actively challenging unacceptable behaviour.
- Supports the University’s sustainability agenda through resource efficient working
- Any other duties commensurate with the grade
Required Knowledge, Skills, Qualifications, Experience
- GCSEs at grade C/4 or above in English and Mathematics (or equivalent Level 2 qualifications)
- Evidence of literacy and numeracy
- Practical experience relevant to the role, with the ability to apply knowledge of work practices, processes, and procedures effectively
- Awareness of broader sector or commercial context relevant to the role
- Experience of promoting and supporting Equality, Diversity and Inclusion (EDI) in the workplace
- Ability to monitor and evaluate the application of EDI policies and procedures
- Awareness of issues that may impact protected groups and the ability to take appropriate action
Core competencies/transferable skills
Working at this level you will be able to develop and demonstrate the following core competencies/transferable skills and will be expected to be flexible as required in supporting their department and wider University.
Planning and organising
You will be required to manage and prioritise a varied workload to deliver within required time frames.
Problem solving and decision making
You will be working under the direction of a senior manager, but with some autonomy to deliver the outputs required.You will be working within the framework of existing policies, processes and procedures for the University and the College.You will take day to day decisions on answering queries and will be expected to refer queries on as appropriate.
Relationships and communication
This role will be liaising with internal colleagues and stakeholders, and possibly external stakeholders as well with an expectation on maintaining good working relationships with all.
Informal enquiries to Andrew Aldridge, email: a.k.aldridge@bham.ac.uk
View our staff values and behaviourshere
We believe there is no such thing as a \'typical\' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy. You can find out more about our work to create a fairer university for everyone on our website .
#J-18808-LjbffrBusiness Support Officer - Campus Services - 99275 - Grade 4 in Birmingham employer: University of Birmingham
The University of Birmingham is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee development and well-being. With generous benefits such as 40 days of paid holiday, flexible working arrangements, and a commitment to diversity, staff are encouraged to thrive both personally and professionally in the vibrant setting of Edgbaston. The university's dedication to fostering collaboration and innovation ensures that every employee can contribute meaningfully to its global ambitions.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer - Campus Services - 99275 - Grade 4 in Birmingham
✨Tip Number 1
Familiarise yourself with the University of Birmingham's values and mission. Understanding their commitment to diversity, inclusion, and sustainability will help you align your responses during interviews and discussions, showcasing that you're a good cultural fit.
✨Tip Number 2
Network with current employees or alumni from the University of Birmingham. Engaging in conversations about their experiences can provide valuable insights into the role and the work environment, which you can leverage during your application process.
✨Tip Number 3
Prepare specific examples of how you've demonstrated skills relevant to the role, such as problem-solving, planning, and communication. Being able to articulate these experiences clearly will set you apart during interviews.
✨Tip Number 4
Stay updated on the latest developments in campus services and higher education administration. Showing that you are informed about current trends and challenges in the sector can impress interviewers and demonstrate your genuine interest in the role.
We think you need these skills to ace Business Support Officer - Campus Services - 99275 - Grade 4 in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Business Support Officer role. Focus on your administrative abilities, financial administration experience, and any HR-related tasks you've handled.
Craft a Strong Cover Letter:Write a cover letter that specifically addresses how your background and skills make you a great fit for the position. Mention your understanding of the University’s commitment to diversity and inclusion, and how you can contribute to that environment.
Highlight Relevant Qualifications:Ensure you clearly list your GCSEs in English and Mathematics, as well as any other qualifications that demonstrate your literacy and numeracy skills. If you have additional training or certifications related to business support, include those too.
Showcase Problem-Solving Skills:In your application, provide examples of how you've successfully solved problems in previous roles. This could include managing workloads, resolving HR issues, or improving administrative processes, which are key aspects of the job.
How to prepare for a job interview at University of Birmingham
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Business Support Officer. Be prepared to discuss how your skills and experiences align with the specific duties mentioned, such as financial administration and HR support.
✨Showcase Your Problem-Solving Skills
Since the role requires significant evaluation and independent thought, think of examples from your past where you've successfully resolved issues or improved processes. Be ready to explain your thought process and the impact of your solutions.
✨Emphasise Your Communication Skills
This position involves liaising with various stakeholders, so highlight your ability to communicate effectively. Prepare examples that demonstrate your experience in maintaining good working relationships and how you handle communication in a team setting.
✨Demonstrate Commitment to Diversity and Inclusion
The University values diversity and inclusion highly. Be prepared to discuss your understanding of these concepts and provide examples of how you've promoted or supported EDI in previous roles. This will show that you align with the university's values.
