Student Recruitment Officer - Dubai Professional services - 102012 - Grade 6 in Birmingham

Position Details

Department: Business Development and Engagement

Salary: Competitive

Grade: 6

No. of positions: 1

Full time

Duration: 3-years fixed contract (renewable at the University’s discretion)

Location: Dubai, UAE

Closing date: 13th February 2026

University of Birmingham Dubai has established itself in Dubai International Academic City since 2018 and moved to a new state‑of‑the‑art campus which opened in September 2021. These posts represent an excellent opportunity to join an ambitious World Top 100 University as we continue to grow our long‑term strategic mission in Dubai, the UAE and the wider region.

Professional Services Ethos

Our ethos as a Professional Services team has been developed in line with the principles of being a Birmingham Professional. This means that all Professional Services colleagues seek to collaborate effectively to ensure the needs of the whole campus community and our stakeholders are met. It also means that we work constructively together to provide a flexible range of service and support that adapts to the changing needs of the Campus as we grow.

Role Summary

The Student Recruitment Officer is responsible for student recruitment and other income targets, building stakeholder relationships in the UAE, and overall brand and reputation for the University’s Dubai campus. The post requires travel, visiting schools to deliver presentations and liaising with academics, students and parents, sponsors and agents. The post holder is responsible for dealing with queries from a variety of stakeholders including pre‑applicants, applicants, parents, teachers, sponsors and agents.

Main Duties

• Promotes equality and values diversity, acting as a role model and fostering an inclusive working culture.
• Actively manages equality, diversity and inclusion through monitoring and evaluation and actively challenging unacceptable behaviour.
• Undertakes continuous personal and professional development.
• Responsible for increasing enrolments to the University of Birmingham Dubai by designing and implementing student recruitment, conversion and business development activities for the UAE market.
• Supports the coordination, organisation and execution of a plan of activity to recruit students to the University of Birmingham Dubai campus.
• Represents and promotes the University at higher education events in schools and colleges, fairs and employer events throughout the UAE.
• Identifies recruitment opportunities and converts enquiries and applications to maximise the return on such opportunities.
• Manages a calendar of recruitment events and school visits.
• Engages with internal and external stakeholders to effectively drive student recruitment activities.
• Responds to enquiries from students, parents, schools, agents, sponsors and other stakeholders.
• Supports scholarship‑related activity and allocation in line with agreed criteria and University policy.
• Develops international markets and supports international student recruitment as determined by the university.
• Supports Admissions by making offers based on previously agreed entry requirements and processing applications.
• Ensures regular contact with Admissions to advise on overseas qualifications, academic requirements and English language requirements.
• Act as a source of information and expert advice about international qualifications.
• Supports the University’s network of recruitment agents by identifying, assessing and recommending suitable agents for appointment.
• Manages relationships with companies delivering recruitment services.
• Liaises with sponsors and employers in relation to student applications, offers, enrolment and post‑enrolment support.
• Supports the Student Recruitment and Business Development Manager to achieve objectives within agreed deadlines.
• Provides costings, pricing, detailed recruitment plans and accurate forecasts of recruitment activity when required.
• Monitors ongoing expenditure to ensure activity remains within the agreed budget.
• Undertakes any additional roles and responsibilities as required to support the effective delivery of recruitment and business development objectives.

Required Knowledge, Skills, Qualifications, Experience

• Understands the importance of equality, diversity and inclusion in the workplace.
• Understanding and prior experience of the admissions, marketing and recruitment processes in the Higher Education sector.
• Demonstrable evidence of exhibiting the values and behaviours consistent with the University and External Relations frameworks.
• Excellent reporting and Excel skills.
• Experience of working to demanding deadlines and under pressure.
• Excellent presentation and communication skills.
• Ability to identify opportunities to improve processes.
• Ability to operate effectively as part of a team.
• Attention to detail and accuracy.
• Valid full UAE driving licence to undertake independent travel across the UAE.
• Ability to travel to key international markets for student recruitment and business development.

This role will require the exercise of personal initiative within and beyond the department and with external contacts. You will deal with more complex queries and be expected to resolve any problems in your area of responsibility.