Student Casual – Marketing and Recruitment Undergraduate Student Ambassador – College of Arts and Law – Grade 2 – 902411 in Birmingham

The role involves supporting the College of Arts and Law Marketing and Recruitment Team in marketing initiatives and recruitment activities, with the aim of encouraging prospective students to apply to the University of Birmingham and offer-holders to select Birmingham as their firm choice.

Ambassadors are employed to support young people during activities and offer advice and knowledge to future students, their carers and teachers. Ambassadors may be involved in activities such as delivering presentations to large audiences and leading campus tours. Ambassadors may also be involved with creating engaging content to be used in marketing activities such as digital content and marketing collateral.

Main duties

• Assisting with Open Days
• Offering friendly and informative advice and knowledge to future students, their carers and teachers, including at drop-in stands on Open days and Offer-holder Visit Days and Outreach events.
• Preparing and delivering engaging presentations or participating in student panels around your student experience.
• Leading engaging campus tours.
• Assisting with the organisation and delivery of events, including overseeing setup and pack down, registration sessions, academic activities and ad-hoc enquiries.
• Creating engaging student life blog and vlog content.
• Engaging with future students on social media platforms.
• Representing the student body and voice for the College of Arts and Law marketing and recruitment initiatives, feeding feedback on activities and contributing ideas to promote the University of Birmingham.

Benefits

• Gain experience and confidence in dealing with people from a wide range of diverse backgrounds.
• Develop a range of skills and experiences for your CV, including evidence of effective teamwork, leadership, communication and public speaking.
• Receive a comprehensive package of training sessions.
• Earn points towards the Birmingham Award.
• Gain a reference for future vacation/graduation work.

Required Knowledge, Skills, Qualifications & Experience

• Successful candidates must be current undergraduate students studying a College of Arts and Law subject.
• Ideally able to offer a minimum 2 year commitment to being an ambassador.
• Enthusiasm for the University, the College and your area of study.
• A good knowledge (or willingness to gain knowledge) of the University, campus and its student support services.
• A good level of English language is required in both written and verbal communication.
• A professional approach to work, including being able to represent the University and its brand consistently and appropriately.
• Reliable, punctual, organised and conscientious.
• Customer service skills, including the ability to stay calm, friendly and helpful when interacting with people and under pressure.
• The ability to take initiative and resolve problems when needed.
• Confident and comfortable appearing on camera (where applicable).

This position does not guarantee a regular number of hours per week. The ad-hoc nature of the role is ideal for students looking for paid, on-campus work that fits around their studies and extra-curricular activities. The post is suitable for those who are looking for part-time work without the commitment of weekly fixed hours or those who already have a regular job and wish to supplement their income.

Working hours are variable depending on the number of positions available. Activities can take place Monday to Friday, as well as weekends and during University vacations.

You are only eligible to apply to this role if you are a current University of Birmingham student. If you are not a University of Birmingham student your application will not be considered.