At a Glance
- Tasks: Support the Estates Team in preparing student accommodation and conducting audits.
- Company: Join the University of Birmingham's dynamic Campus Services & Estates team.
- Benefits: Earn £13.45 per hour, enjoy flexible hours, and gain valuable work experience.
- Other info: Flexible part-time role with opportunities for overtime and skill development.
- Why this job: Make a difference for new students while enhancing your CV and skills.
- Qualifications: Attention to detail, strong communication skills, and a positive attitude required.
The predicted salary is between 13 - 13 € per hour.
Position: Estates Services Support Operative (part‑time).
Campus Services & Estates / Student Accommodation.
Hours: Part‑time. Grade: 2. Hourly rate: £13.45 + holiday entitlement. Start date: 08/06/2026. Closing date: 21/05/2026. Number of positions: 10.
Job Context
This role supports the Estates Team in preparing student accommodation for summer conference activity and the forthcoming academic year. You will conduct audits across The Vale Village and Selly Oak Village to identify maintenance needs, repairs, and presentation standards ahead of new student arrivals.
Job Summary
You will work as part of the Estates Team to carry out detailed accommodation room audits, identify maintenance issues, and maintain accurate digital records. The role requires proactive, organised work, strong communication skills, and a commitment to excellent customer experience.
Main Duties
- Assist the Estates Team in auditing accommodation areas to identify maintenance issues, repairs, and other defects.
- Carry out accommodation surveys in a timely and detailed manner and upload findings daily using tablets.
- Record and report outstanding repairs accurately and consistently.
- Support the Customer Service Team with end‑of‑contract and vacation activity, including rubbish removal and preparation of accommodation prior to cleaning, refurbishment or redecoration works.
- Maintain regular communication with reception and operational teams throughout shifts to provide updates on progress and completed work.
- Ensure full compliance with all Health and Safety and Security procedures at all times.
- Work flexibly across different accommodation sites and operational areas as required.
- Undertake any other reasonable duties requested by the Estates or Customer Service Teams to support the successful delivery of accommodation operations and ensure an excellent arrival experience for residents and conference guests.
- Attend all team/briefs/training and department meetings as required and contribute constructively.
- Be flexible in working patterns as some overtime and weekends will be required.
- Treat everyone with dignity and respect, support equality and value diversity.
Required Knowledge, Skills, Qualifications & Experience
- Strong attention to detail and the ability to maintain accurate records.
- Confidence in engaging with residents in a professional and approachable manner.
- Comfort working within occupied student accommodation.
- A positive attitude and strong commitment to delivering excellent customer service.
- Good interpersonal skills and effective communication.
- Ability to work well under pressure, with a proven ability to adjust to changes in work schedules and environment.
- The ability to work effectively both independently and as part of a team.
- Some basic DIY tasks or manual work experience is advantageous but not essential.
Dimensions
This role does not directly manage others. This role does not own a budget.
Planning and Organising
Maintain awareness of how your work links with others and ensure all assigned activities are completed within a shift.
Problem Solving and Decision Making
Demonstrate enthusiasm and willingness to engage with team members to meet challenging and competing demands. Use initiative, prioritise and manage work in accordance with the needs of the University. This may require weekend, early morning and evening work on occasion.
Internal and External Relationships
Contact various departments and individuals throughout the day; a customer focus approach to problems and queries is expected.
Benefits and Working Conditions
Flexible part‑time schedule that can be arranged around academic commitments. Opportunities to gain work experience, develop soft and hard skills, and enhance your CV for graduate roles. Maximum of 20 hours per week during term time for students, with a maximum of 13 consecutive weeks. Right to work checks required prior to commencing work. International students must apply to the Registry for authorized absence if the role exceeds 20 hours per week.
Eligibility
Only current University of Birmingham students are eligible to apply.
Student Casual – Estates Services Support Operative – Student Accommodation – Grade 2 – 905863 in Birmingham employer: University of Birmingham
The University of Birmingham offers a dynamic and supportive work environment for students, providing flexible part-time roles that align with academic commitments. As a member of the Estates Team, you will gain valuable experience in facilities management while contributing to an excellent living experience for fellow students. With opportunities for personal growth and skill development, this role is perfect for those looking to enhance their CV while working in a vibrant campus setting.
StudySmarter Expert Advice🤫
We think this is how you could land Student Casual – Estates Services Support Operative – Student Accommodation – Grade 2 – 905863 in Birmingham
✨Tip Number 1
Get to know the Estates Team! Reach out on social media or LinkedIn, and don’t be shy about asking questions. Building a rapport can really help you stand out when it comes to interviews.
✨Tip Number 2
Practice your communication skills! Since this role involves engaging with residents, try role-playing scenarios with friends or family. The more comfortable you are, the better you'll perform in real situations.
✨Tip Number 3
Show off your attention to detail! During interviews, share examples of how you've successfully managed tasks that required precision. This will demonstrate that you're the right fit for maintaining those accurate records.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the team there!
We think you need these skills to ace Student Casual – Estates Services Support Operative – Student Accommodation – Grade 2 – 905863 in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Estates Services Support Operative. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the job. Remember, less is often more!
Show Your Enthusiasm:Let your passion for the role shine through in your application. We love candidates who are excited about the opportunity to support student accommodation and enhance the experience for residents. A little enthusiasm goes a long way!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly and can process your application smoothly. Plus, it shows you’re keen to join us at StudySmarter!
How to prepare for a job interview at University of Birmingham
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like conducting audits and maintaining records. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Communication Skills
Since this role involves engaging with residents and working as part of a team, practice articulating your thoughts clearly. Think of examples where you've successfully communicated in previous roles or during group projects, and be ready to share them.
✨Demonstrate Your Attention to Detail
Given the importance of accurate record-keeping and identifying maintenance issues, prepare to discuss how you ensure attention to detail in your work. You could mention any past experiences where your meticulousness made a difference.
✨Be Ready for Flexibility Questions
This position requires flexibility in working hours and tasks. Be prepared to discuss how you handle changes in your schedule or unexpected challenges. Share examples that highlight your adaptability and willingness to go the extra mile.
