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- Tasks: Manage workflow improvements and support senior management in a dynamic environment.
- Company: Join the University of Birmingham Enterprise Ltd, a leader in innovation.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Be part of a diverse team in a vibrant research park.
- Why this job: Make a real impact by enhancing productivity and implementing cutting-edge tools.
- Qualifications: Strong IT skills and experience with automation tools are essential.
The predicted salary is between 30000 - 32000 £ per year.
University of Birmingham Enterprise Ltd is seeking an enthusiastic Operations and Productivity Administrator to project manage a programme of workflow improvements, and provide operational and administrative support to the CEO, COO and wider company Senior Management Team. This is a fixed-term post for one year.
Responsibilities:
- Project manage a programme of automated, rule-based workflow improvements to improve administrative productivity, working with team leads to identify workflows that will benefit from automation.
- Design and implement appropriate productivity tools or systems to help structure complex projects and document knowledge.
- Provide demonstrations of the tools and systems to end users.
- Provide administrative support to the company Senior Management Team.
- Undertake office management and general administration duties.
- Support the Operations team in organising meetings and events and greeting visitors.
Qualifications and Requirements:
- Experience of representing a professional services organisation, with effective and diplomatic communication skills and the confidence to interact with people at all levels of seniority.
- Skills in workflow productivity and automation tools (e.g., Loop, MS Projects, Power Automate).
- Strong skill in the use of Microsoft 365 packages, with the ability to quickly learn and adapt to other IT systems.
- Knowledge of AI use in a working environment (e.g., Copilot).
- Effective and diplomatic written and oral communication skills.
- Aware of UK GDPR and data protection requirements.
To be considered for this full-time role, you should be able to work flexibly within a diverse business unit. Ideally, you will have prior experience representing a professional services organisation and be willing to undertake customer-facing/front-of-house duties. We expect very strong IT skills and the ability to implement workflow productivity and automation tools and demonstrate them to end users clearly. You should be a strong team player with excellent written and verbal skills and the ability to maintain accurate and up-to-date records.
The salary is in the range of £30,000–£32,000 per annum, depending on experience.
If you are interested in applying for this post, please email a 2-page CV, details of at least two references, and a 1-page covering letter explaining why you would like to work for University of Birmingham Enterprise and how you meet the criteria to: workwithenterprise@contacts.bham.ac.uk
Closing date Monday 25 May 2026.
Operations and Productivity Administrator - University of Birmingham Enterprise Ltd employer: University of Birmingham
Contact Detail:
University of Birmingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations and Productivity Administrator - University of Birmingham Enterprise Ltd
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the University of Birmingham Enterprise Ltd on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to operations and productivity. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively.
✨Tip Number 3
Show off your tech skills! Be ready to discuss your experience with workflow productivity tools and Microsoft 365. Maybe even bring examples of how you've used these in past roles to impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in the role and the company.
We think you need these skills to ace Operations and Productivity Administrator - University of Birmingham Enterprise Ltd
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Operations and Productivity Administrator. Highlight your experience with workflow improvements and any relevant tools you've used, like MS Projects or Power Automate. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you're excited about working with us at University of Birmingham Enterprise and how your background aligns with the responsibilities outlined in the job description. Keep it concise but impactful!
Show Off Your Communication Skills: Since effective communication is key for this role, make sure your written application reflects that. Use clear and professional language, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy! Just follow the instructions provided in the job listing and ensure you include all required documents. We can’t wait to hear from you!
How to prepare for a job interview at University of Birmingham
✨Know Your Tools
Familiarise yourself with workflow productivity and automation tools like Loop, MS Projects, and Power Automate. Be ready to discuss how you've used these tools in the past or how you plan to implement them in this role.
✨Showcase Your Communication Skills
Since the role involves interacting with senior management and other stakeholders, practice articulating your thoughts clearly and diplomatically. Prepare examples of how you've effectively communicated in previous roles, especially in a professional services context.
✨Demonstrate Your Project Management Experience
Be prepared to discuss specific projects you've managed, particularly those involving workflow improvements. Highlight your ability to structure complex projects and document knowledge, as this will be crucial for the role.
✨Understand GDPR and Data Protection
Brush up on UK GDPR and data protection requirements, as this knowledge is essential for the position. Be ready to explain how you would ensure compliance in your administrative duties and support the operations team.