The University of Birmingham invites applications for an 18-month fixed-term apprenticeship in IT Service Desk. Starting salary £22,037, rising to £27,546 after 12 months, and based at Edgbaston, Birmingham. You will learn to handle user queries, log incidents, and provide first-line IT support across multiple channels.
A strong customer-service mindset and reliability are essential. Training through HIT Training, with access to University benefits and a supportive professional network, awaits a
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IT Service Desk Apprentice: Frontline IT Support & Customer Care in Birmingham employer: University of Birmingham
The University of Birmingham is an exceptional employer, offering a vibrant academic environment that fosters innovation and collaboration. With a strong commitment to employee development, the School of Chemistry provides ample opportunities for career advancement and leadership roles, all while being situated in a dynamic city known for its rich cultural heritage and supportive community.
