At a Glance
- Tasks: Create engaging digital content and enhance student experiences at Birmingham Business School.
- Company: Join the University of Birmingham, a leader in education and innovation.
- Benefits: Enjoy 40 days holiday, pension scheme, and a supportive work environment.
- Other info: Be part of a diverse team committed to inclusivity and sustainability.
- Why this job: Make a real impact on students' careers while developing your digital skills.
- Qualifications: Degree or equivalent experience, strong digital content creation skills, and teamwork abilities.
The predicted salary is between 33002 - 35608 £ per year.
This role is for a Digital Development Coordinator within the Birmingham Business School, reporting directly to the Head of Careers. The successful candidate will create engaging, high-end digital content across a variety of platforms, operationalise digital technologies that support students and graduates, and drive the success of the Business School’s employability strategy.
Position Details
- Location: University of Birmingham, Edgbaston, Birmingham UK
- Salary: £33,002 – £35,608 (potential progression to £39,906)
- Grade: 6
- Contract: Full-time, fixed term until September 2029
- Closing date: 5th July 2026
Benefits
- 40 days paid holiday a year
- One paid voluntary day a year
- Occupational sick pay
- Pension scheme
- Three subsidised day nurseries
Department Overview
Working as part of the wider Birmingham Business School team, you will deliver increased student engagement through interactive and highly engaging digital content, driving positive experiences and outcomes for students, graduates and alumni.
Role Summary
The post holder will operationalise digital technologies that support students and graduates, helping to deliver the Business School and the University of Birmingham’s employability and student-alumni success strategy. They will create engaging high-end digital content across a variety of platforms, play a key role in successful digital developments and keep abreast of the latest innovations and trends.
Main duties
- Website and intranet & Social Media: Managing continuous development and growth of BBS’s websites and intranet, covering all aspects from UX design to testing and maintenance. Coordinating design and uploading of diverse content (written, images, multimedia) and using data-driven insights for decision-making. Devising ways to simplify and enhance the user experience while upholding quality standards and branding guidelines. Providing advice and guidance to ensure consistency and best practice, and overseeing annual user testing. Creating content across all channels to increase engagement with the school and careers service.
- Development of learning pathways on CRM: Collaborating with BBS Careers, Careers Network and other stakeholders to optimise learning pathways on the CRM system. Coordinating and delivering staff training and managing technical enquiries from users. Generating reports on student activity as required. Participating in user groups and collaborating with other institutions on projects and best practices.
- Monitoring and evaluation: Contributing to creation of evaluation reports for colleagues across BBS Careers and the wider school. Evaluating engagement of websites and CRM pathways to ensure relevance and accessibility, using data to advise on changes.
- Projects and other duties: Promoting, training and advising on effective use of digital technologies to elevate service provision. Creating dynamic digital content utilising the student voice and ensuring web accessibility compliance. Contributing to milestone tracking and KPI monitoring. Proactively identifying and escalating issues and risks. Seeking opportunities for BBS Careers to support University objectives through internal and external networks. Continuously enhancing own skillset to meet evolving student and graduate needs. Championing equality and diversity, acting as a role model for inclusive culture. Contributing to the University’s sustainability agenda through resource-efficient practices. Undertaking any other duties commensurate with the grade.
Required Knowledge, Skills, Qualifications, Experience
- Degree level or equivalent qualification; relevant work experience will be considered.
- Demonstrable understanding of student and graduate experience and current employability issues.
- Excellent customer service and interpersonal skills with evidence of managing stakeholder relationships.
- Experience using web-editing software, HTML, and improving website SEO.
- Strong UX design capability, with mobile-first content development.
- Proficiency in Microsoft Office 365 and custom systems.
- Knowledge of app development and publishing.
- Expertise in creating accessible digital content across platforms.
- Knowledge of the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.
- Understanding of GDPR and data security best practices.
- Strong analytical skills to convey complex information for decision-making.
- Proactive, innovative approach to problem solving.
- Excellent stakeholder management and prioritisation skills.
- Proven organisational and project planning experience.
- Capacity to perform in a fast-paced environment and remain calm under pressure.
- Teamwork skills and ability to work across different teams.
- Excellent communication and adaptability to various audiences.
- Strong attention to detail.
- Knowledge of Equality Act 2010 protected characteristics and ensuring fair treatment.
We are an equal opportunity employer and welcome applications from all backgrounds. We are committed to diversity and inclusion, continuously improving the University as a fair and inclusive place to work, and supported by Athena SWAN, Race Equality Charter and Disability Confident accreditations.
Digital Development Coordinator - Birmingham Business School - 107556 - Grade 6 employer: University of Birmingham
The University of Birmingham offers an exceptional work environment for the Digital Development Coordinator role, with a strong focus on employee well-being and professional growth. Enjoy generous benefits such as 40 days of paid holiday, a supportive culture that champions diversity and inclusion, and opportunities to engage in innovative projects that directly impact student success. Located in the vibrant Edgbaston area, employees benefit from a collaborative atmosphere that fosters creativity and continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Development Coordinator - Birmingham Business School - 107556 - Grade 6
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like University of Birmingham looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Digital Development Coordinator - Birmingham Business School - 107556 - Grade 6 at University of Birmingham, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Digital Development Coordinator - Birmingham Business School - 107556 - Grade 6
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at University of Birmingham, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of University of Birmingham and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at University of Birmingham
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that University of Birmingham might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at University of Birmingham.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
