At a Glance
- Tasks: Lead a team to manage complex student health and professionalism cases.
- Company: University of Birmingham, a leader in healthcare education.
- Benefits: Enjoy 40 days holiday, flexible working, and a pension scheme.
- Other info: Join a diverse and inclusive environment with excellent career progression.
- Why this job: Make a real difference in students' professional journeys and enhance their experiences.
- Qualifications: Degree level education and experience in compliance or regulatory frameworks.
The predicted salary is between 36636 - 46049 £ per year.
Position Details
College of Medicine and Health – University of Birmingham, Edgbaston, Birmingham, UK. Full‑time, fixed‑term contract until August 2027. Grade: 7. Salary range: £36,636 – £46,049, with potential progression to £48,822.
Benefits:
- 40 days paid holiday per year
- One paid day per year for volunteering
- Occupational sick pay
- Pension scheme
- Three high‑quality subsidised day nurseries
- Flexible working arrangements
Background
Students in professional healthcare programmes must demonstrate professional standards to be fit to practise. The College must manage academic appeals and Fitness to Practise referral cases, preventing legal repercussions and ensuring compliance with regulatory bodies.
Role Summary
The Case Manager will lead a team, manage complex cases, and enhance the student experience through proactive services and guidance.
Responsibilities
Investigations- Facilitate thorough investigations and prepare detailed reports in collaboration with Investigating Officers.
- Coordinate with the University’s Legal Services for complex cases.
- Compile, check, and index case files to ensure completeness.
- Provide professional support and advice for Fitness to Practice Hearings, using detailed knowledge of procedures and regulatory guidance.
- Exercise professional judgement to guide decisions.
- Manage interview processes for witnesses and students.
- Prepare and brief witnesses and students for hearings.
- Ensure hearing outcomes are actioned and followed through.
- Record and monitor appeal progress, reporting to the Head of Operations.
- Maintain accurate case records and provide management information to the University and relevant regulatory bodies.
- Ensure safe suspension of study when required, working with stakeholders.
- Act as Secretary to College and University Misconduct and Fitness to Practise Committees, writing notes and follow‑up letters.
- Develop and implement quality assurance mechanisms that meet University and PSRB standards.
- Design and deliver training materials and briefings for academic and clinical colleagues involved in Fitness to Practise activities.
- Review and update procedures, guidance, and templates to reflect regulatory changes.
- Collaborate with senior colleagues to ensure procedures are legally sound and transparent.
- Promote equality and diversity, acting as a role model for an inclusive working culture.
Qualifications
- Degree level (or equivalent qualifications) plus relevant practical experience.
- Ability to review and understand multiple regulatory frameworks and implement complex procedures.
- Knowledge of external legislation (GDPR, Equality Act, Human Rights Act).
- Excellent organisational, communication and relationship‑building skills.
- Highly developed written communication skills for drafting guidance, reports and correspondence.
- Negotiation and influence skills.
- Experience in a compliance‑based organisation.
- Experience sourcing, analysing and reporting on management data.
- Conceptual and analytical problem‑solving ability.
- Strong confidentiality practices.
- Understanding of the Equality Act 2010 protected characteristics and fairness in daily activity.
Other Requirements
All applicants will undergo safeguarding checks and occupational health clearance prior to appointment.
Equal Opportunity Statement
The University is committed to promoting equality and diversity, ensuring fair treatment of all staff and students.
Case Manager: Student Health and Professionalism Concerns - College of Medicine and Health - 10[...] in Birmingham employer: University of Birmingham
The University of Birmingham offers a supportive and inclusive work environment, prioritising employee well-being with generous benefits such as 40 days of paid holiday, flexible working arrangements, and opportunities for professional development. As a Case Manager within the College of Medicine and Health, you will play a vital role in enhancing student experiences while enjoying a collaborative culture that values diversity and promotes growth.
StudySmarter Expert Advice🤫
We think this is how you could land Case Manager: Student Health and Professionalism Concerns - College of Medicine and Health - 10[...] in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the University of Birmingham, especially in the College of Medicine and Health. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on the key responsibilities of a Case Manager and think about how your experience aligns with managing complex cases and enhancing student experiences.
✨Tip Number 3
Show off your soft skills! During interviews, highlight your communication and relationship-building skills. These are crucial for the role, so share examples of how you've successfully navigated tricky situations in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at StudySmarter and making a difference in student health and professionalism.
We think you need these skills to ace Case Manager: Student Health and Professionalism Concerns - College of Medicine and Health - 10[...] in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Case Manager role. Highlight your relevant experience in managing complex cases and your understanding of regulatory frameworks. We want to see how you fit into our team!
Show Off Your Writing Skills:Since this role requires excellent written communication, take the time to craft clear and concise documents. Use professional language but keep it engaging. Remember, we’re looking for someone who can draft reports and guidance effortlessly!
Be Specific About Your Experience:When detailing your past roles, focus on specific examples that demonstrate your organisational and problem-solving skills. We love seeing how you've navigated challenges in compliance-based environments, so don’t hold back!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at University of Birmingham
✨Know Your Stuff
Make sure you thoroughly understand the role of a Case Manager in student health and professionalism concerns. Familiarise yourself with the College's procedures, regulatory frameworks, and the importance of compliance. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your organisational, communication, and problem-solving skills. Think about times when you've managed complex cases or facilitated investigations, as these experiences will be crucial in showcasing your fit for the role.
✨Practice Makes Perfect
Conduct mock interviews with a friend or mentor to practice articulating your thoughts clearly. Focus on how you would handle Fitness to Practise hearings and appeals, as well as your approach to maintaining confidentiality and promoting equality and diversity.
✨Ask Thoughtful Questions
Prepare insightful questions to ask at the end of your interview. Inquire about the team dynamics, the challenges they face, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
