At a Glance
- Tasks: Conduct building inspections, assist with office moves, and handle queries.
- Company: Join the University of Birmingham's College of Social Sciences.
- Benefits: Enjoy 40 days holiday, flexible working, and a supportive environment.
- Other info: Great opportunities for personal growth and a commitment to diversity.
- Why this job: Kickstart your career in a dynamic office setting while making a difference.
- Qualifications: GCSEs in Maths and English, plus digital skills and eagerness to learn.
The predicted salary is between 20782 - 25977 € per year.
Position Details
College of Social Sciences. Location: University of Birmingham, Edgbaston, Birmingham, UK. Full‑time starting salary £20,782 per annum rising to £25,977 after 12 months. Apprentice Grade 3. Fixed‑term contract for 15 months. Apprenticeship Standard: Facilities Services Operative Level 2. Training Provider: Mercury Training. Closing Date: 31 May 2026.
Responsibilities
- Building condition inspections and safety checks.
- Assist with room moves, furniture relocations and signage installation.
- Administer health and safety documentation.
- Handle staff, student and visitor queries.
- Assign ID‑card access.
- Report repairs to the central estates team and track maintenance requests.
- Coordinate key management processes, set up spreadsheet and maintain key log.
- Coordinate small office moves and arrange telephone and PC relocation.
- Maintain office tidiness and clear delivered items promptly.
- Participate in safety and environmental activities.
- Communicate and collaborate with internal and external colleagues and services.
- Organise internal meeting‑room bookings.
- Assist with meeting‑space preparation.
- Provide general administrative support.
- Print, scan, collate and laminate documents as required.
- Order and distribute stationery/keys and maintain office stock levels.
- Track small works, projects and information gathering.
- Assist with ad‑hoc projects such as compiling FAQ notes for event organisers.
- Support the administration and communication of small maintenance and building projects.
Qualifications and Experience
- GCSE grade 4 or above in Maths and English.
- Ability to communicate appropriately on all levels, verbally and in writing.
- Competent in digital skills using Microsoft Teams, Word, Excel and PowerPoint.
- Confident and inquisitive, eager to learn and develop within the role.
- Experience and/or understanding of the expectations of working in a professional office environment.
Benefits
- 40 days paid holiday, one paid day a year for volunteering, occupational sick pay and pension scheme.
- Flexible working arrangements are available.
- Three subsidised day nurseries on campus.
Equality, Diversity and Inclusion
We are committed to equality, diversity and inclusion, holding Athena SWAN, Race Equality Charter and Disability Confident accreditations. We actively support a fair and inclusive environment for all staff.
Apprentice Facilities Office Assistant - College of Social Sciences - 99427AP - Apprentice Grade 3 in Birmingham employer: University of Birmingham
The University of Birmingham offers a supportive and inclusive work environment, making it an excellent employer for those seeking to grow in the field of facilities management. With a commitment to employee development, generous benefits including 40 days of paid holiday, and flexible working arrangements, staff can thrive both personally and professionally. Located in Edgbaston, Birmingham, the university fosters a culture of equality, diversity, and inclusion, ensuring that all employees feel valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Facilities Office Assistant - College of Social Sciences - 99427AP - Apprentice Grade 3 in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current employees at the University of Birmingham or in similar roles. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to facilities management. We can role-play with friends or use online resources to boost our confidence.
✨Tip Number 3
Show off your digital skills! Be ready to discuss how you’ve used tools like Microsoft Teams, Word, and Excel in past experiences. We want to highlight our tech-savviness!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Apprentice Facilities Office Assistant - College of Social Sciences - 99427AP - Apprentice Grade 3 in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the responsibilities listed in the job description. We want to see how you can contribute to our team!
Show Off Your Communication Skills:Since this role involves handling queries and collaborating with others, be sure to demonstrate your communication abilities in your written application. Use clear and concise language to showcase your professionalism.
Highlight Your Digital Skills:Mention your proficiency in Microsoft Teams, Word, Excel, and PowerPoint. We’re looking for someone who’s comfortable with digital tools, so don’t forget to include any relevant experience you have!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at University of Birmingham
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Apprentice Facilities Office Assistant. Familiarise yourself with tasks like building inspections, handling queries, and coordinating office moves. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your Communication Skills
Since this role involves interacting with staff, students, and visitors, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles or during your studies. This will showcase your ability to engage with different audiences.
✨Get Comfortable with Tech
Brush up on your digital skills, especially with Microsoft Teams, Word, Excel, and PowerPoint. You might be asked about your experience with these tools, so having specific examples of how you've used them in a professional or academic setting will give you an edge.
✨Demonstrate Your Eagerness to Learn
This apprenticeship is all about growth, so express your eagerness to learn and develop within the role. Share any relevant experiences where you've taken the initiative to learn something new, whether it's through coursework or personal projects. This shows you're not just looking for a job, but a chance to grow.
