At a Glance
- Tasks: Conduct building inspections, assist with office moves, and handle queries from staff and students.
- Company: Join the University of Birmingham's College of Social Sciences, a hub of innovation and support.
- Benefits: Enjoy 40 days holiday, flexible working, and a supportive environment for personal growth.
- Other info: Be part of a diverse team committed to equality and inclusion.
- Why this job: Kickstart your career in a dynamic office setting while making a real impact on campus.
- Qualifications: GCSEs in Maths and English, strong communication skills, and a willingness to learn.
The predicted salary is between 20782 - 25977 € per year.
Position Details
College of Social Sciences. Location: University of Birmingham, Edgbaston, Birmingham, UK. Full‑time starting salary £20,782 per annum rising to £25,977 after 12 months. Apprentice Grade 3. Fixed‑term contract for 15 months. Apprenticeship Standard: Facilities Services Operative Level 2. Training Provider: Mercury Training. Closing Date: 31 May 2026.
Responsibilities
- Building condition inspections and safety checks.
- Assist with room moves, furniture relocations and signage installation.
- Administer health and safety documentation.
- Handle staff, student and visitor queries.
- Assign ID‑card access.
- Report repairs to the central estates team and track maintenance requests.
- Coordinate key management processes, set up spreadsheet and maintain key log.
- Coordinate small office moves and arrange telephone and PC relocation.
- Maintain office tidiness and clear delivered items promptly.
- Participate in safety and environmental activities.
- Communicate and collaborate with internal and external colleagues and services.
- Organise internal meeting‑room bookings.
- Assist with meeting‑space preparation.
- Provide general administrative support.
- Print, scan, collate and laminate documents as required.
- Order and distribute stationery/keys and maintain office stock levels.
- Track small works, projects and information gathering.
- Assist with ad‑hoc projects such as compiling FAQ notes for event organisers.
- Support the administration and communication of small maintenance and building projects.
Qualifications and Experience
- GCSE grade 4 or above in Maths and English.
- Ability to communicate appropriately on all levels, verbally and in writing.
- Competent in digital skills using Microsoft Teams, Word, Excel and PowerPoint.
- Confident and inquisitive, eager to learn and develop within the role.
- Experience and/or understanding of the expectations of working in a professional office environment.
Benefits
- 40 days paid holiday, one paid day a year for volunteering, occupational sick pay and pension scheme.
- Flexible working arrangements are available.
- Three subsidised day nurseries on campus.
Equality, Diversity and Inclusion
We are committed to equality, diversity and inclusion, holding Athena SWAN, Race Equality Charter and Disability Confident accreditations. We actively support a fair and inclusive environment for all staff.
Apprentice Facilities Office Assistant - College of Social Sciences - 99427AP - Apprentice Grade 3 employer: University of Birmingham
The University of Birmingham offers a supportive and inclusive work environment, making it an excellent employer for those seeking to grow in the field of facilities management. With generous benefits such as 40 days of paid holiday, flexible working arrangements, and opportunities for professional development, employees can thrive both personally and professionally. Located in the vibrant Edgbaston area, staff enjoy access to campus amenities, including subsidised nurseries, fostering a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Facilities Office Assistant - College of Social Sciences - 99427AP - Apprentice Grade 3
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the University of Birmingham and the College of Social Sciences. Understanding their values and mission can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your skills and experiences related to the role of Apprentice Facilities Office Assistant.
✨Tip Number 3
Show off your digital skills! Since the job requires competence in Microsoft Teams, Word, Excel, and PowerPoint, be ready to discuss how you've used these tools in past experiences. Maybe even bring examples of your work to demonstrate your abilities!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the position and keeps you fresh in their minds.
We think you need these skills to ace Apprentice Facilities Office Assistant - College of Social Sciences - 99427AP - Apprentice Grade 3
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the responsibilities listed in the job description. We want to see how you can contribute to our team!
Show Off Your Communication Skills:Since this role involves handling queries and collaborating with others, it's essential to demonstrate your communication abilities. Use clear and concise language in your application to reflect your verbal and written skills.
Highlight Your Digital Competence:Mention your experience with Microsoft Teams, Word, Excel, and PowerPoint. We’re looking for someone who’s comfortable with digital tools, so don’t shy away from showcasing your tech-savviness!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it reaches us directly, and you’ll find all the details you need to get started on your journey with StudySmarter!
How to prepare for a job interview at University of Birmingham
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Apprentice Facilities Office Assistant. Familiarise yourself with tasks like building inspections, handling queries, and coordinating office moves. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since this role involves interacting with staff, students, and visitors, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous situations, whether in writing or verbally. This will showcase your ability to engage with different audiences.
✨Get Comfortable with Digital Tools
As the job requires proficiency in Microsoft Teams, Word, Excel, and PowerPoint, brush up on these applications. Consider doing a quick project or presentation using these tools to demonstrate your competence during the interview. Being tech-savvy will give you an edge!
✨Emphasise Your Willingness to Learn
This apprenticeship is all about growth, so be ready to express your eagerness to learn and develop. Share specific examples of how you've embraced new challenges in the past. This will show that you're not just looking for a job, but are genuinely interested in growing within the role.
