At a Glance
- Tasks: Manage the Guarantor Scheme and support students in securing private housing.
- Company: Join the University of Bath, a supportive and inclusive workplace.
- Benefits: Enjoy flexible hours, generous leave, and professional development opportunities.
- Other info: Collaborative environment with a focus on personal and professional growth.
- Why this job: Make a real difference in students' lives while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for student support.
The predicted salary is between 31236 - 37694 € per year.
Campus Services are looking for a University Guarantor Officer to play a key role in delivering and developing our in-house Guarantor Scheme. This service provides essential support for eligible students seeking private rented housing and helps ensure they can secure suitable accommodation while the University maintains responsible financial oversight.
This is a part time position, working 18 hours over 4 days (4.5 hours per day).
About the role:
- Implement and manage the day-to-day operation of the Guarantor Scheme, ensuring applications are processed efficiently and accurately.
- Provide clear, accessible advice to students eligible for the University guarantor scheme, on their responsibilities, rights and obligations.
- Offer early intervention support for students on the scheme at risk of rent arrears, working with Student Money Advice and other support services to ensure students receive financial guidance and hardship support where needed.
- Liaise with landlords and letting agents validating tenancy and compliance documentation and supporting positive, solution-focused communication.
- Monitor financial exposure, track arrears, and contribute operational data to support forecasting, reporting and wider accommodation planning.
- Ensure all processes comply with relevant housing legislation, consumer protection standards, and data governance requirements.
- Support continuous improvement by identifying process enhancements, maintaining guidance materials, and contributing to training and system testing.
- Collaborate with teams across the University, particularly those supporting estranged students, care-experienced learners and students from refugee/asylum-seeking backgrounds, to ensure they receive joined-up, person-centred support.
This is a highly collaborative role where you’ll work closely with the Student Accommodation Revenue.
What we can offer you:
- Free counselling services through Health Assured.
- Cycle to work scheme.
- Electric vehicle salary sacrifice scheme.
- Staff discount at Team Bath gym.
- Staff discounts on postgraduate tuition fees.
- Staff discount on language courses.
- Generous employer contributory pension schemes.
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance.
- A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more.
- Free entry to the Holburne Museum in Bath.
- Local discounts and more.
- A family-friendly workplace.
- An excellent reward package that recognises the talents of our diverse workforce.
- Relocation allowance.
- Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses.
Closing Date: 28 May 2026
Department: Management, Specialist and Administration
Salary: £31,236 to £37,694 Pro Rata Per Annum
University Guarantor Officer (SS13644) - Bath, BA2 7AY employer: University of Bath
The University of Bath is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With a generous benefits package, including flexible working hours, extensive development opportunities, and a commitment to diversity, staff can thrive both personally and professionally while making a meaningful impact on students' lives in the vibrant city of Bath.
StudySmarter Expert Advice🤫
We think this is how you could land University Guarantor Officer (SS13644) - Bath, BA2 7AY
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the University of Bath through LinkedIn. A friendly chat can give us insider info on the role and help you stand out.
✨Tip Number 2
Prepare for the interview by researching the Guarantor Scheme. Understand its impact on students and think about how you can contribute to its success. We want to see your passion for helping students!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to financial oversight and student support. We love candidates who can articulate their thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at the University of Bath.
We think you need these skills to ace University Guarantor Officer (SS13644) - Bath, BA2 7AY
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of University Guarantor Officer. We want to see how you can contribute to our in-house Guarantor Scheme, so don’t hold back on showcasing relevant examples!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand your qualifications and fit for the role.
Show Your Passion:Let your enthusiasm for supporting students shine through in your application. We’re looking for someone who genuinely cares about helping students secure suitable accommodation, so share any relevant experiences that demonstrate your commitment to this cause.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position and our fantastic benefits there!
How to prepare for a job interview at University of Bath
✨Know the Guarantor Scheme Inside Out
Before your interview, make sure you understand the ins and outs of the University Guarantor Scheme. Familiarise yourself with how it operates, the eligibility criteria for students, and the responsibilities involved. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding financial oversight and student support. Think of examples from your past experiences where you've successfully managed similar situations, like helping someone through a financial crisis or liaising with landlords. Be ready to discuss these scenarios in detail.
✨Show Your Collaborative Spirit
This role is all about teamwork, so be prepared to talk about your experience working with diverse groups. Highlight any previous roles where you collaborated with different departments or supported vulnerable individuals. Emphasise your ability to communicate effectively and build relationships with both students and external partners.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the challenges the team currently faces or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the position aligns with your career goals.
