At a Glance
- Tasks: Manage the Guarantor Scheme and support students in securing private housing.
- Company: Join a supportive campus services team dedicated to student welfare.
- Benefits: Part-time hours, flexible schedule, and opportunities for personal growth.
- Other info: Collaborative environment with a focus on continuous improvement and student success.
- Why this job: Make a real difference in students' lives by helping them find safe accommodation.
- Qualifications: Strong communication skills and a passion for supporting fellow students.
The predicted salary is between 30000 - 40000 € per year.
Campus Services are looking for a University Guarantor Officer to play a key role in delivering and developing our in‑house Guarantor Scheme. This service provides essential support for eligible students seeking private rented housing and helps ensure they can secure suitable accommodation while the University maintains responsible financial oversight.
This is a part‑time position, working 18 hours over 4 days (4.5 hours per day).
About the roleAs our University Guarantor Officer, you will:
- Implement and manage the day‑to‑day operation of the Guarantor Scheme, ensuring applications are processed efficiently and accurately.
- Provide clear, accessible advice to students eligible for the University guarantor scheme, on their responsibilities, rights and obligations.
- Offer early intervention support for students on the scheme at risk of rent arrears, working with Student Money Advice and other support services to ensure students receive financial guidance and hardship support where needed.
- Liaise with landlords and letting agents validating tenancy and compliance documentation and supporting positive, solution‑focused communication.
- Monitor financial exposure, track arrears, and contribute operational data to support forecasting, reporting and wider accommodation planning.
- Ensure all processes comply with relevant housing legislation, consumer protection standards, and data governance requirements.
- Support continuous improvement by identifying process enhancements, maintaining guidance materials, and contributing to training and system testing.
- Collaborate with teams across the University, particularly those supporting estranged students, care‑experienced learners and students from refugee/asylum‑seeking backgrounds, to ensure they receive joined‑up, person‑centred support.
This is a highly collaborative role where you’ll work closely with the Student Accommodation Revenue.
University Guarantor Officer employer: University of Bath
As a University Guarantor Officer at Campus Services, you will be part of a supportive and collaborative work environment dedicated to enhancing student experiences. Our commitment to employee growth is reflected in our continuous improvement initiatives and training opportunities, ensuring you can develop your skills while making a meaningful impact on students' lives. With flexible working hours and a focus on work-life balance, this part-time role offers a unique chance to contribute to the community while enjoying the benefits of working within a prestigious university setting.
StudySmarter Expert Advice🤫
We think this is how you could land University Guarantor Officer
✨Tip Number 1
Network like a pro! Reach out to current employees in similar roles or departments. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the Guarantor Scheme and its impact on students. Show us you understand the role and how you can contribute to making it better!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through while discussing your skills and experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re genuinely interested in the position.
We think you need these skills to ace University Guarantor Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of University Guarantor Officer. We want to see how you can contribute to our Guarantor Scheme, so don’t hold back on showcasing relevant examples!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly understand your qualifications and enthusiasm for the role.
Show Your Passion for Student Support:In your application, let us know why you’re passionate about supporting students in their housing journey. Share any relevant experiences that demonstrate your commitment to helping others, especially those from diverse backgrounds or facing challenges.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the information you need about the position and our team there!
How to prepare for a job interview at University of Bath
✨Know the Guarantor Scheme Inside Out
Make sure you understand the ins and outs of the University Guarantor Scheme. Familiarise yourself with how it operates, the eligibility criteria for students, and the responsibilities involved. This will help you answer questions confidently and show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect to be asked about how you would handle specific situations, such as advising a student at risk of rent arrears. Think through potential scenarios and prepare your responses, focusing on your problem-solving skills and ability to provide clear, accessible advice.
✨Show Your Collaborative Spirit
This role is all about teamwork, so be ready to discuss your experience working with different teams. Highlight any past collaborations, especially those involving support services or vulnerable groups, to demonstrate your ability to work effectively in a highly collaborative environment.
✨Understand Compliance and Legislation
Brush up on relevant housing legislation and consumer protection standards. Being able to discuss these topics will show that you’re not only aware of the legal aspects but also committed to maintaining responsible financial oversight within the Guarantor Scheme.
