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- Tasks: Shape and enhance the student experience in Engineering and Design at our university.
- Company: Join a diverse and inclusive university with a strong international reputation.
- Benefits: Enjoy flexible hours, generous leave, discounts, and professional development opportunities.
- Other info: Part-time role with a commitment to diversity and a supportive work environment.
- Why this job: Make a real impact on student engagement and community-building initiatives.
- Qualifications: Experience in higher education, strong communication skills, and a passion for student support.
The predicted salary is between 38784 - 46049 £ per year.
We are seeking a proactive, confident and motivated Student Experience Manager to play a key role in shaping and enhancing the learning experience across the Faculty of Engineering and Design.
About the role
Working closely with both academic and professional services staff, you will contribute to the development and delivery of strategy, policies, and processes that strengthen student engagement, support a thriving student community and excellent educational experience. In this influential role, you will ensure that students are aware of and have access to the full range of welfare services, wellbeing initiatives, and community-building activities available to them. You will help establish and maintain effective channels for capturing the student voice, and you will champion opportunities for co-creation, enrichment, and extracurricular involvement.
Key responsibilities
- Lead the design, implementation, evaluation, and continual improvement of initiatives that support an outstanding student experience across undergraduate and postgraduate courses.
- Lead and manage the Student Support Officer team, ensuring consistent, effective, and compassionate support for students across the Faculty.
- Increase visibility and accessibility of welfare and wellbeing support, while fostering a strong sense of community and belonging among students.
- Act as a strong advocate for students, ensuring their perspectives and needs are represented in Faculty decision-making and discussions.
- Analyse and evaluate student feedback and engagement data—including student surveys, module evaluations, focus groups, league table metrics, student progression and student outcomes.
- Provide high-quality insights and recommendations to Faculty leadership to guide decision-making and strategic planning.
- Promote and facilitate access to extracurricular and co-curricular activities that build community and enhance learning.
- Work collaboratively and proactively with academic and professional services colleagues to ensure a cohesive and student-centred approach.
About you
You will be an experienced higher-education professional with a strong understanding of student support, engagement, and enhancement practices. You will bring:
- Excellent interpersonal and communication skills, with the ability to build positive working relationships across diverse stakeholder groups.
- Strong analytical skills, with experience interpreting data to inform improvements.
- A proactive, collaborative approach and the ability to drive change.
- Experience managing people or teams within a student-facing environment.
- A commitment to improving the student experience and promoting inclusivity, wellbeing, and academic success.
This is a part-time role, working 29.2 hours per week (0.8 fte).
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university.
We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
What we can offer you
We are continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:
- Free counselling services through Health Assured
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff discounts on postgraduate tuition fees
- Staff discount on language courses
- Generous employer contributory pension schemes
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
- Free entry to the Holburne Museum in Bath
- Local discounts and more
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
Closing Date: 29 Apr 2026
Department: Management, Specialist and Administration
Salary: £38,784 to £46,049 pro rata
Student Experience Manager (KP13535) - Bath, BA2 7AY employer: University of Bath
Contact Detail:
University of Bath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Experience Manager (KP13535) - Bath, BA2 7AY
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the University of Bath on LinkedIn. A friendly chat can give us insider info about the role and help you stand out.
✨Tip Number 2
Prepare for the interview by researching the Faculty of Engineering and Design. We want to see your passion for enhancing student experiences, so think about how you can contribute to their community-building initiatives.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to improve student engagement in the past. We love candidates who can back up their ideas with solid evidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always looking for passionate individuals who align with our values.
We think you need these skills to ace Student Experience Manager (KP13535) - Bath, BA2 7AY
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Student Experience Manager. We want to see how you can contribute to enhancing the learning experience, so don’t hold back on showcasing relevant skills and achievements!
Show Your Passion: Let your enthusiasm for student engagement and support shine through in your written application. We’re looking for someone who genuinely cares about improving the student experience, so share any personal stories or experiences that demonstrate your commitment.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at University of Bath
✨Know Your Student Engagement Strategies
Familiarise yourself with current trends in student engagement and support. Be ready to discuss specific initiatives you've led or contributed to that enhanced the student experience, as this role is all about shaping and improving learning environments.
✨Showcase Your Analytical Skills
Prepare to talk about how you've used data to inform decisions in previous roles. Bring examples of how you’ve analysed student feedback or engagement metrics to drive improvements, as this will demonstrate your ability to provide valuable insights.
✨Demonstrate Your Leadership Style
Think about your approach to managing teams, especially in a student-facing environment. Be prepared to share examples of how you've supported and developed team members, ensuring they provide effective and compassionate support to students.
✨Emphasise Inclusivity and Community Building
This role requires a commitment to inclusivity and community. Prepare to discuss how you've fostered a sense of belonging among diverse groups and how you plan to champion student voices in decision-making processes.