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For Companies At a Glance
- Tasks: Lead a team to enhance the undergraduate student experience and ensure inclusivity.
- Company: Join one of the UK's top business schools dedicated to student success and wellbeing.
- Benefits: Enjoy free counselling, discounts, professional development, and a family-friendly workplace.
- Why this job: Shape student journeys in a diverse environment while making a real impact on their lives.
- Qualifications: Experience in higher education with a focus on student support and engagement is essential.
- Other info: Full-time role with opportunities for innovation and creativity in enhancing student experiences.
The predicted salary is between 36000 - 60000 £ per year.
Student Engagement & Experience Manager
About The Role
This is a unique opportunity to directly shape and enhance the undergraduate student experience in one of the UK’s leading business schools.
A degree from the School of Management offers students more than just academic achievement; we provide comprehensive support across academic, employability, and wellbeing areas to help every student reach their full potential. The Student Experience and Engagement Manager plays a pivotal role in ensuring that all undergraduate students feel included, supported, and connected throughout their journey.
As Manager, you will lead a team of Student Experience Officers, providing strategic and operational leadership and direction. You will bring insights from the higher education sector and ensure high levels of expertise in student engagement and support, helping us maintain our reputation for excellence.
It is essential that our ideal candidate has experience from a higher education setting in a role focused on supporting and enhancing the student experience. We value inclusive approaches to student learning and development, and embedding the student voice in all our activities, so expertise in these areas is highly sought.
As the Manager of a busy and dynamic team, you will need to demonstrate confident leadership and interpersonal skills to influence, motivate, and support others. Equally important are high levels of empathy and understanding, ensuring that both students and colleagues feel heard, valued, and supported.
About You
- You will have a strong understanding of university quality assurance policies and their significance.
- You will be culturally sensitive, with experience supporting students from diverse backgrounds.
- You will demonstrate excellent working knowledge and application of IT and digital technologies, including the ability to manipulate, analyse, and present data.
- You will be able to work independently and collaboratively within a small team.
- You will effectively organise a busy workload and prioritise tasks to achieve positive outcomes.
- You will be innovative and creative in your thinking, with a keen interest in developing ideas into initiatives that continually enhance the student experience.
Further Information
This role is offered on a full-time (36.5 hours per week), permanent basis.
For an informal discussion about the role, please contact Sanchia Jones (Head of Undergraduate & Assessments Operations) at Please ensure you submit your application through the university website.
We celebrate diversity and are committed to equality. Our university has staff from over 60 nations and holds a Silver Athena SWAN award. We encourage applications from all genders, backgrounds, and under-represented groups, believing diversity enriches our community.
We are dedicated to maintaining a safe environment and are a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader, and an autism-friendly university, supporting disabled staff and students.
What We Can Offer You
- Free counselling services through Health Assured
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discounts at Team Bath gym, postgraduate tuition fees, and language courses
- Generous pension schemes and annual leave with discretionary days
- Professional development opportunities including Apprenticeships and LinkedIn Learning
- Free entry to the Holburne Museum in Bath
- Local discounts and a family-friendly workplace
- Relocation allowance, visa reimbursement, and interest-free loans for immigration expenses
Learn more about our benefits and hear from our staff in our videos and social media channels.
Further Details
- Job Description & Person Specification
- Terms and Conditions of Employment
Right To Work In The UK
We do not assess immigration or right to work status until the offer stage. Being invited to interview does not guarantee visa sponsorship. All offers are conditional on meeting right-to-work requirements. More info is available on our support webpage.
Anonymous Shortlisting
We aim to reduce unconscious bias by removing personal details such as your name at the initial shortlisting stage to promote an inclusive and fair assessment process.
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Student Engagement & Experience Manager employer: University of Bath
Contact Detail:
University of Bath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Engagement & Experience Manager
✨Tip Number 1
Familiarise yourself with the latest trends in student engagement and support within higher education. This will not only help you understand the role better but also allow you to discuss innovative ideas during your interview.
✨Tip Number 2
Network with professionals in the field of student engagement. Attend relevant events or webinars where you can connect with others who have experience in similar roles, as they may provide valuable insights or even referrals.
✨Tip Number 3
Prepare to showcase your leadership skills by thinking of specific examples where you've successfully led a team or project. Highlight how you motivated others and achieved positive outcomes, as this is crucial for the role.
✨Tip Number 4
Research the university's current initiatives related to student experience and engagement. Being knowledgeable about their existing programmes will allow you to suggest enhancements and demonstrate your genuine interest in the position.
We think you need these skills to ace Student Engagement & Experience Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your relevant experience in student engagement and support, as this is crucial for the role.
Tailor Your CV: Customise your CV to reflect your experience in higher education and your ability to enhance the student experience. Use specific examples that demonstrate your leadership skills and cultural sensitivity.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for student engagement and your understanding of the challenges faced by students. Mention how your innovative ideas can contribute to enhancing the student experience.
Highlight Relevant Skills: Emphasise your IT and digital technology skills, as well as your ability to analyse and present data. These are essential for the role and will set you apart from other candidates.
How to prepare for a job interview at University of Bath
✨Showcase Your Experience in Higher Education
Make sure to highlight your previous roles in higher education, especially those focused on student engagement. Discuss specific initiatives you've led or contributed to that enhanced the student experience.
✨Demonstrate Leadership Skills
As a Student Engagement & Experience Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and supported others in past roles, showcasing your interpersonal skills and ability to influence.
✨Emphasise Inclusivity and Cultural Sensitivity
Given the diverse backgrounds of students, it's crucial to demonstrate your understanding of inclusivity. Share experiences where you've successfully engaged with students from various cultures and backgrounds, ensuring they felt valued and supported.
✨Prepare for Data-Driven Discussions
Since the role involves analysing and presenting data, be ready to discuss your experience with IT and digital technologies. Bring examples of how you've used data to inform decisions or improve student engagement initiatives.
